A promise is only as good as the people who stand behind it and live up to it on a daily basis. PuroClean technicians respond promptly to property emergencies demonstrating a high degree of professionalism and compassion. Our team of certified professionals are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. We know how to get the job done right. And more importantly, we know how to make a disaster transition as smooth as possible.

Here is a little background on some of our key team members, so that you can understand the people behind our company:

Mike Shaffer from Oley has owned our franchise since the winter of 2008.  He graduated from Exeter High School and Cal State, San Bernadino College. In addition to this he is a U. S. Navy veteran.  Mike' s background is in the reconstruction industry and has also owned other businesses over the years.  He is dedicated to our goal of helping our clients through the process of recovering from property damage losses.  "Choose us and we will exceed your expectations."

Lori Shaffer is our office manager and co-owner of our franchise here in Shillington.  Mike and Lori are married and reside in Oley.  She is a graduate of Exeter High School and attended college at Albright College in Reading.  Previously she has served in various other office manager positions in the county.  Lori is the friendly voice at the other end of the phone and plays a large role in gathering information about our cleints to be sure we meet their needs.

Jon Rapp from Shillington is our project manager.  He has been with us since 2004.  Jon graduated from Wyomissing Area High School and brings alot of experience to our company.  Prior to joining our team, he was a property loss adjustor for 16 years.

George Spanier from Sinking Spring is our sales and marketing representative.  He has been with us since the summer of 2010.  George graduated from Central Catholic High School.  He completed a career in the United States Coast Guard in 2004 commanding two search and rescue stations and helped that organization transform its operations "post 911."  His focus has always been for all of us to continue to be the "light at the end of the tunnel" for anyone that suffers any kind of disater in their home.

We are very proud of our crew, Steve, Crystal, Jackie, Brenda, Jon, Nick, and Jason.  They all have been with us for quite some time and bring alot of energy and dedication to work each and every day.  We continue to receive outstanding feedback from all all our clients, which also includes insurance agents and adjustors.  They are all very compassionate and dedicated to our work.  They are homeowners too and understand how it feels when you need assistance.  "Treat others as  you would like to be treated.  Exceed people's expectations and give them hope as we help you through this tough time.  We want you to choose us!"