Customer Reviews

Customers Testimonials

 

Joan Baier - Rating: 10/10

 

You showed up right away, always answered our calls and took action when there were problems. Most of all you always listened to what we wanted.

 


Bryan Cooney - Rating: 10/10

 

Very prompt service, as well as very through. They did a great job.

 


Jeffrey Nimmow - Rating: 10/10

 

Very professional in all aspects.....conduct, appearance, explanation, follow-up.

 

 

Robert BarnesRating: 9/10

 

Professional manner and explained everything that was happening with the clean up.

 

 

Joyce Gedko - Rating: 10/10

 

Your prompt response and ability to take charge of a situation that has momentarily left the homeowner is a state of shock. Also, your ability to answer all questions is most reassuring!

 

 

Juanita Mack - Rating: 10/10

 

Jacob shoveled my walk before brining in the equipment, put on booties and listened to my concerns.

 

 

Michelle Howard - Rating: 9/10

 

They were very professional, and very nice. They worked quickly, and cleaned up after themselves. Excellent service!

 

 

Stan and Becca Koopmans - Rating: 10/10

 

I was impressed with the friendliness, thoroughness and fairness (in timeline and pricing) of each staff I interacted with. They prevented us from further damage and communicated the steps they were taking along the way, offering explanations and options. Very satisfied.

 

 

Catherine Price - Rating: 10/10

 

Very professional and very considerate of your feelings, check back with you and come out to check progress of the clean up.

 


Svetlana Taylor - Rating: 10/10

 

Incredibly kind and sensitive in a time of great family stress. Enrique and the entire staff were thrown into a truly disgusting situation and handled it quickly, thoroughly and with much compassion. It allowed our family to get back to our lives quickly and to be confident that this huge job had been very expertly

handled. Thank you from the bottom of our hearts!!!!

 

 

Ken Ostrander - Rating: 10/10

 

I was very satisfied by the services provided by PuroClean Property Paramedics of Lodi. Enrique and his staff, Jacob and Greg, did an exceptional job working through our basement situation. Appointments were timely, detailed cost estimates were clear and concise, and all problem situations were addressed and solved. I was also very impressed on how careful they were to not damage any areas in the finished basement and house as they worked and moved equipment. As part of Enrique's initial visit he provided a customer reference list that I reviewed and followed-up on. That satisfied customer spoke highly of her experience. Based on my satisfied and positive experience with PuroClean, I would now also now highly recommend their professional services. Ken Ostrander

 

 

Mark Kolan - Rating: 10/10

 

The thoroughness of the work, the consideration in calling prior to coming to our home, the consideration and respect for our home and furnishings while conducting the work.

 

 

Tricia and Brian Markevitch - Rating: 10/10

 

Great customer service, very quick getting here and getting the clean up started!

 

 

Kevin Firchow - Rating: 9/10

 

Very professional and very prompt. Excellent customer service. Our mold free crawl space has never been so lovely.

 

 

Frank Eveland  - Rating: 10/10

Kayser Chrysler Center.

 

Very professional. Enrique and Greg are very nice to work with.

 

 

LaVerda Pence - Rating: 10/10

Confidential Tax and Accounting Service, LLC

 

Very friendly. Took lots of time and even moved the furniture for me.

 


Shawna Drager - Rating: 10/10

 

Your employees were exceptional! Enrique was very helpful in determining our needs and quoting us on pricing. He even followed up with me in a timely manner. The two employees who came to our home to do the cleaning were very professional and friendly. Even the woman who answered the phone when I called the business was very detailed.

 

 

Guy Taylor - Rating: 10/10

 

Prompt friendly professional great communication

 

 

Karen Frye - Rating: 10/10

 

Very effcient - quick service

 

 

Rob Rhode - Rating: 10/10

 

Friendly service. Fast response. Quality work. Taking care of damage to the home is never a fun or easy task, but you guys were very helpful and I felt good about the experience.

 

 

Shauna Kehl - Rating: 10/10

 

It was extremely efficient. From the time I called to the time the job was completed was 3.5 hours. The tenant at the house said you were very courteous and knowledgeable.

 

 

Gerald Bartel - Rating: 10/10

 

You came to our house as fast as you could. You did a great job in getting the toxic items out and you were very neat in getting the drywall and paneling out.

 

 

Pamela Amacher - Rating: 9/10

 

They are professional and do a really nice job!

 

 

Jennifer Gutzmer - Rating: 9/10

 

Enrique and the guys were here quickly, they were professional, and very reassuring. I felt very comfortable having them in my home.