Hurricane Irene - Post Disaster "Next Steps"

Immediately

• Notify your insurance carrier. Most policies require you to take reasonable action to prevent further damage.
• Keep a notebook to track dates and times of conversations with individuals pertaining to your claim.
• Save receipts for meals, hotels, toiletries, replacement clothing, prescriptions, etc.
• Take photos or shoot video of each room for future reference and insurance claims. This will provide a digital inventory of some visible contents. Prepare a written inventory if possible.
• Remove any valuables if you are not staying in the house - jewelry, important papers (passports, licenses, insurance papers, birth certificates)
• Beware of scammers offering restoration services. Check references and visit the Restoration Industry Association website- www.restorationindustry.org - to find a contractor.

Safety

• Don't return home unless the proper authorities allow you back in.
• If electrical appliances, including televisions and computers are damaged by water, do not turn them back on when power is restored. This can result in electric shock and/or do further damage to the appliance. Electronics can often be cleaned & restored by knowledgeable contractors.
• Wear heavy rubber gloves or work gloves and thick-soled shoes, preferably not tennis shoes since there can be exposed nails, glass and other sharp objects.
• Only enter during daylight hours if there is no electricity.
• Leave immediately if you smell gas or the structure is unstable.
• If the power is off - turn the main breaker off and tape it down to prevent it from accidentally turning on when the power is restored.
• If you have fuel oil or propane, turn off the valve at the tank. Turn natural gas off at the meter.
• Stay out of rooms with sagging ceilings.
• Because you don't know what was in the water, treat all water affected surfaces and furnishings as toxic until properly decontaminated.
• Floods may force many creatures out of their natural habitats - beware of snakes, spiders and other reptiles and mammals that may take refuge in debris.
• When leaving, secure the building to prevent further damage.

Health Issues

• Pregnant women and people with health problems like asthma probably shouldn't be in the flooded area - check with your doctor.
• Keep a first aid kit handy.
• Tetanus shot should be current.

·         Wash your hands frequently - especially before touching your face or eating.

·         Avoid cross contamination - don't wear dirty clothes or shoes into the clean or undamaged part of a structure.

• Be careful reaching into muddy water - there can be sharp items, broken glass.
• Drink lots of water to stay hydrated.

Restoration

• Transport computers and musical instruments to a dry environment.
• Remove lamps, telephones & decorative items from wet furniture tops.
• In wet environments, open windows to ventilate the area. Open drawers and cabinets for interior drying, but don't force them open.
• Remove standing water from flat surfaces by sponging and blotting.
• Don't use bleach to disinfect since it is corrosive and can react with other substances. Use household disinfectants.
• Hard surfaces can be disinfected as well as some soft goods, depending on washability.
• Mold starts to grow in about 48 hours in a wet environment with humidity and a food source (drywall) - it is important to dry out as much as you can to prevent further damage.
• If the power is off for more than 24-48 hours, food in freezers and refrigerators will spoil and needs to be disposed of promptly.
• Drywall, insulation and carpeting/padding impacted by rain or flood waters will probably need to be removed and replaced.
• Wall cavities need to be dried out to prevent mold growth.
• Homeowners may hire any restoration company they choose and are not limited to only those suggested by an insurer.
• Restoration firms can help with drying structures and cleaning contents.
• You can hire any restoration company you choose.
• See if the restoration company is a member of their trade association and make sure to check references.
• Restoration Industry Association members abide by a specific code of ethics.
• You can find clean up tips, information on hiring a contractor, and general restoration & remediation information on the RIA website- www.restorationindustry.org

Do-it-Yourself Tips for Flood Repair

Individuals working in an area following a disastrous flood will be exposed to  many hazards. The water may contain sewage, pesticides and other waterborne organisms that can cause disease, as well as sharp objects and other debris. Caution should be used upon entering any flood-damaged structure.

Health & Safety

• Wear heavy rubber gloves; thick-soled boots, goggles, hard hat and an N95 dust mask. These are the minimum requirements for persons working in moldy or flood-contaminated houses.
• Change your work clothes before entering any clean areas in a house or building to avoid cross-contamination.
• Wash work clothes separately from your regular laundry to avoid any cross-contamination.
• Drink plenty of fluids to stay hydrated. Rest frequently to avoid overheating and exertion.
• Wash your hands and face frequently using an anti-microbial soap if available. Keep your fingers away from your eyes, nose and mouth.
• Have a first-aid kit handy. Treat cuts and abrasions immediately with an antibiotic ointment.
• Confirm that the water is clean and safe. If there is a boil-water advisory, make sure to boil water for washing for at least one minute or add 1 teaspoon of household bleach per gallon of water and let stand for 30 minutes.
• Children, pregnant women, and people with health problems should avoid the flooded area until cleanup is complete.
• Only use electrical equipment in dry environments to avoid the risk of electrical shock.

Inspection & Initial Steps

• Enter the house only during daylight hours. Do not use candles or gas lanterns.
• Leave the house immediately if there is an odor of gas or any suggestion of instability in the structure. Notify authorities and wait for an authorized inspection before re-entering.
• If the power is off, turn the main electrical breaker off and tape it down to prevent it from accidentally turning on when the power is restored.
• If you have fuel oil or propane, turn off the fuel valve at the tank. Turn off natural gas at the meter.
• See Health and Safety, above, for minimum personal protection requirements.

Phase 1 - Preparation

• Support or drain sagging ceilings. (Punch drainage holes around the edge first, then gradually work towards the lowest section.)
• Remove raised floor tiles and other tripping hazards.
• Remove wall-mounted mirrors and heavy pictures before they fall from weakened drywall.
• Go room-by-room and make a list of all furnishings and personal property. Document the contents and damage with photographs.
• Before starting demolition, seal off any areas that escaped damage by stapling or taping plastic sheeting (available at home improvement stores) over all openings to limit the spread of airborne contaminants.

Note:Areas that appear to have been unaffected by rain or flood waters may still have mold growing within wall and ceiling cavities. On walls and ceilings that show evidence or are suspected of having been wet, cutting small holes (approx. 6"x6") will allow inspection of the wall backing and interior for mold growth or other damage.

• To prevent the foundation from collapsing, do not pump out flooded basements until the water outside of the building has subsided. Pump out 2-3 feet and check the following day. If the level has risen, it's too early to drain the basement.
• Get fresh air moving throughout the house. Open doors, windows, closets and cabinets.

Phase 2 - Contents

• Remove all contents from areas that were under water and hose down.
• Double bag and discard all food items and get them off site as quickly as possible.
• Discard rugs, mattresses, pillows, upholstered furniture and other porous materials that have been affected by water.
• Organic materials such as leather, animal trophies and furs are not restorable.
• Washable garments, towels and linens can be laundered in hot water and detergent. Items with visible mold are not restorable.
• Discard refrigerators and other appliances that contain internal insulation.
• Hard items such as metal, glass, china and finished wood may be decontaminated and restored.
• Guns and uncoated metals are subject to rust, and should be coated with rust preventive or moisture-displacing oil until full restoration can be performed.
• Wash CDs, DVDs and computer disks with clear water and allow to air dry. Video cassettes and players are not restorable.
• Computers may be washed with clear water and blow dried. However, regular water may also cause damage to undamaged components. Remove the hard drive and spray with moisture displacing oil, letting it dry completely before reinstalling into the computer and turning it on.
• Documents and photographs should be stored flat and allowed to dry. Photocopying is the most cost-effective way to preserve deeds and other important papers.
• Damaged antiques and valuable artworks cannot be evaluated immediately. Dry and clean only as necessary to preserve them for a future evaluation by an art restorer or appraiser. Appraisal information is available from the American Society of Appraisers, asainfo@appraisers.org.
• Continue to list and photograph damaged contents during removal. (Consider carrying a small notepad to jot down other items as they come to mind later.)

Phase 3 - Demolition and Decontamination

Demolition

• If weather permits, open windows for air circulation and drying.
• Remove plumbing fixtures for possible decontamination and re-use.
• Slice saturated carpets into small strips, roll up and carry out in double plastic bags.
• If electrical power and equipment are available, vacuum all contaminated or moldy surfaces with a HEPA vacuum. Remove shoe moldings, baseboards, door & window trim, drywall, paneling and insulation to at least two feet above the high water mark.
• If there is mold on the back of the drywall, extend demolition until all moldy materials have been removed.
• Remove finished flooring to permit drying and decontamination of the sub-floor.
• Moldy structural framing may remain in place for cleaning and decontamination.
• Bag moldy materials in double plastic bags before removing them from the demolition area.
• Open all water-impacted wall and ceiling cavities for drying.

Decontamination

• Hose down mud and silt, mop or squeegee dry.
• Clean moldy surfaces with a HEPA-vacuum, if available.
• Wash all affected surfaces with a combination cleaner-disinfectant if available, or with household detergent and water, using a scrub brush or scraper for stubborn stains.
• Saturate contaminated surfaces with a disinfectant cleaner or bleach solution (1 part bleach to 9 parts water) and keep wet for at least 10 minutes. (Caution:do not use bleach with ammonia or ammoniated detergents!)
• Remove insulation from saturated crawl spaces. After drying, remove existing plastic sheeting and replace with new material.
• Allow all surfaces to dry completely before installing new insulation or drywall. Drying the structure will take a minimum of two weeks and possibly longer.  
• HEPA-vacuum all surfaces in unaffected areas and re-seal with plastic during repairs. See Phase 1 note above for checking hidden areas.

Phase 4 - Final Clearance

• If possible, before rebuilding, obtain an inspection and evaluation by a Professional experienced in the treatment of mold and bacterial contamination. You can find one by contacting the American Industrial Hygiene Association at www.aiha.org.
• For additional information check the Restoration Industry Association website at www.restorationindustry.org.
• Additional information is also available from the American Red Cross (www.redcross.org), the Environmental Protection Agency (www.epa.gov/iaq/molds)and FEMA (www.fema.gov).

Useful Terms

Cross-contamination - transferring bacteria or mold spores from an affected area to an unaffected (clean) area

Decontamination - removing contamination by cleaning and killing germs, bacteria and other microbial contamination and applying biocides

HEPA vacuum - a vacuum equipped with a High Efficiency Particulate Arresting filter, capable of capturing up to 99% of extremely fine particles, such as mold spores

Hygienist - an expert in the science of health and the practices that protect it

Moisture displacing oil - a rust preventive oil spray (such as WD-40) available in building supply and home improvement stores