There was huge cloudburst of rain in Falls Church, Va in late summer. Water came into three floors of our building. I called Puroclean and Tenzin came right over. He got a crew in here to dehumidify, clean and dry the air. He then got a demo group in here to tear out water-saturated walls. He checked on us each day to see how things were. It was a big mess, but Tenzin got us through it. Tenzin was courteous and helped explain the situation to us in ways we could understand. Things are back to normal now, thanks to Puroclean. If anything happens like this again, we know who to call.