{"id":34,"date":"2026-02-04T20:35:37","date_gmt":"2026-02-04T20:35:37","guid":{"rendered":"https:\/\/purocleanstage.wpengine.com\/new-puroclean-demo\/?page_id=34"},"modified":"2026-02-21T13:12:46","modified_gmt":"2026-02-21T13:12:46","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.puroclean.com\/allen-tx-puroclean-property-restoration-experts\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><b>Allen-Based PuroClean Uses Meticulous Cleaning Processes to Focus on Customer Service<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">We are a family-owned and -operated business based in Allen, Texas, since 2013. Our owners, Gerry and Priya Wall, moved to Texas from London, England, where they spent several years managing property restoration projects. Gerry says, \u201cI joined the PuroClean brand in 2013 because this was a perfect fit with my experience and qualifications in Thermography, Electrical, Building structure knowledge, Mold, and Ventilation.\u201d<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">We service the Allen area 24 hours a day and 7 days a week. Our average &#8220;on-site&#8221; time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at <a href=\"tel:9728920000\">(972) 892-0000<\/a><\/span><span style=\"font-weight: 400\"> to schedule a visit.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">Gerald &amp; Priya Saravana-Wall and their team at PuroClean Property Restoration Experts also service the Fort Worth, Dallas, Plano, Garland communities, and more Texas communities. You can see our full list of service areas to the right.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">At our office, our passion and motivation are helping people. We strive to do this by educating people in taking steps to limit the damage caused by water, fire, and mold. We turn any unfortunate water damage into a successful restoration project by communicating with the home and business owner throughout the repair stage, updating the insurance adjuster with moisture readings and samples of damaged property, using the latest and most effective restoration techniques in the most efficient and convenient way.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Our Service Motto: Customer Service, Customer Service, Customer Service!<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">Our service motto is truly simple: customer service; customer service; customer service! We are quick to respond to any disaster, day or night, within 60 minutes, and our team of compassionate professionals will walk alongside you every step of the restoration process. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">We will measure the extent of damage with moisture meters, thermal cameras, and air particle counters, carefully marking the affected areas of your home or business. We treat every property as if it were our very own and will only remove the damage that is necessary. Our clean-up process is meticulous.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Strong Relationships with Local Community<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">Our Allen-based PuroClean serves Collin County and its surrounding areas from Richardson to Allen. We do business in Allen, Fairview, Princeton, Anna, East Plano, Richardson, McKinney, Wylie, and Lucas. We are located near family, which is how we came to reside in this town. We have developed strong relationships with the local community that we serve and who serve us. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">Our location is unique because it is well connected to most of the North Dallas highways, which makes it easier to attend to a loss in a timely manner. We work with local insurance agents and businesses to provide our community with the \u201cbest in class\u201d service. We put the customer first. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">The community of Allen is like no other, as the people truly care about the environment and preserving it for the next generation. The local businesses and schools operate to a very high standard, and we are all proud of our city. We have end-of-year block parties and participate in the local carnivals. The people are very friendly and not shy to lend a hand or offer advice.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">As part of the community, we are members of IICRC, BBB and active members of Stonebriar Community Church in Frisco, Texas. We help with the children\u2019s ministry at Stonebriar and are part of the care team helping to care for those in need. Our owner Gerry holds the IICRC in WRT, FSRT, ASD, AMRT as well as having his MRC in mold.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Our Allen-based Team:<\/b><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">Gerry and Priya <\/span><span style=\"font-weight: 400\">are the owners of PuroClean Property Restoration Experts in Allen, Texas. Gerry will usually attend to a disaster in-person to make sure the best advice is given in assessing the extent of damage to the property. He will update the customers throughout the restoration process. Priya manages the processes that drive the business toward maximum efficiency and effectiveness, in order to exceed our customers\u2019 expectations. &nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gerry <span style=\"font-weight: 400\">has operated his own business since the early 90\u2019s in the UK, when in 2009 he was elected and appointed as a committee member of the Institute for the Development of Energy Assessors, a body of knowledge working toward a safer, greener community. He represented all UK Energy Assessors at Government level stakeholder meetings and round table talks, advising on developing the Green Deal. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">He is a qualified thermal imaging professional and spearheaded the use of thermal cameras in measuring moisture and changes in dwellings, volunteering with Greenpeace a non-profit organization to capture measurements. He introduced a new concept, branding itself by incorporating thermography into the energy performances of buildings, especially domestic dwellings helping to address fuel poverty in the UK. He is also a Building Analyst and Envelope Professional proficient in using air-tightness testing, thermography, air-conditioning systems, and combustion appliance zones.<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400\">Our technicians proudly hold the following certifications:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">WRT (water restoration Technician)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">FSRT (fire &amp; smoke Restoration Technician)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">AMRT (applied microbial remediation technician)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">ASD (applied structural drying)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">BPI (building performance Institute certified)<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Lead paint certified<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Mold worker certified<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Licensed Mold Remediation contractor<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Subrogation certified<\/span><\/li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Licensed in Thermography <\/span><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Allen-Based PuroClean Uses Meticulous Cleaning Processes to Focus on Customer Service We are a family-owned and -operated business based in Allen, Texas, since 2013. Our owners, Gerry and Priya Wall, moved to Texas from London, England, where they spent several years managing property restoration projects. Gerry says, \u201cI joined the PuroClean brand in 2013 because this was a perfect fit with my experience and qualifications in Thermography, Electrical, Building structure knowledge, Mold, and Ventilation.\u201d We service the Allen area 24 hours a day and 7 days a week. Our average &#8220;on-site&#8221; time is 60 minutes, and we work directly with<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-about-us.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.puroclean.com\/allen-tx-puroclean-property-restoration-experts\/wp-json\/wp\/v2\/pages\/34","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.puroclean.com\/allen-tx-puroclean-property-restoration-experts\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.puroclean.com\/allen-tx-puroclean-property-restoration-experts\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.puroclean.com\/allen-tx-puroclean-property-restoration-experts\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.puroclean.com\/allen-tx-puroclean-property-restoration-experts\/wp-json\/wp\/v2\/comments?post=34"}],"version-history":[{"count":0,"href":"https:\/\/www.puroclean.com\/allen-tx-puroclean-property-restoration-experts\/wp-json\/wp\/v2\/pages\/34\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.puroclean.com\/allen-tx-puroclean-property-restoration-experts\/wp-json\/wp\/v2\/media?parent=34"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}