My call to PuroClean was a much needed request. I had a toilet backup with water flowing from the bathroom. under renovation, to an ajoining family room which is also under renovation. When I called the owner answered, listened to my need and assured me the immediate help of his company. I was impressed that his online add mentioned “free inspection”, also a “live person” to help. Mr. Timothy Summers was the live person. His worker came right over and started the cleanup. He tested for water damage to the walls. What he used for the cleanup left a refreshing smell in the rooms. An excellent cleanup!!! So delighted for this referral from my daughter. The customer service of Mr. Summers and his worker, Kerry Starr, was excellent!!! I recommend highly PuroClean for the service they provided me. I feel that their customer service and work for the other services mentioned online would be excellent as well. I am a widow and very pleased customer. I highly recommend this company, PuroClean, for the services they offer. EXCELLENT!!!