{"id":34,"date":"2026-02-04T20:35:37","date_gmt":"2026-02-04T20:35:37","guid":{"rendered":"https:\/\/purocleanstage.wpengine.com\/new-puroclean-demo\/?page_id=34"},"modified":"2026-03-17T03:29:36","modified_gmt":"2026-03-17T03:29:36","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.puroclean.com\/baldwin-ny\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Our Story: PuroClean of <strong>Baldwin &amp; Lynbrook, NY<\/strong><\/h2>\n\n\n\n<p>When disaster strikes your home or business, you do not need a faceless 1-800 number. You need neighbors who show up fast, know Nassau County&#8217;s unique risks, and treat your property like it is their own. That is exactly what PuroClean of Baldwin is.<a href=\"https:\/\/www.bbb.org\/us\/ny\/lynbrook\/profile\/fire-and-water-damage-restoration\/puroclean-of-baldwin-0121-87183807\/#sealclick\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><\/a><a href=\"https:\/\/www.bbb.org\/us\/ny\/lynbrook\/profile\/fire-and-water-damage-restoration\/puroclean-of-baldwin-0121-87183807\/#sealclick\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><\/a><a href=\"https:\/\/www.bbb.org\/us\/ny\/lynbrook\/profile\/fire-and-water-damage-restoration\/puroclean-of-baldwin-0121-87183807\/#sealclick\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><\/a><a href=\"https:\/\/www.bbb.org\/us\/ny\/lynbrook\/profile\/fire-and-water-damage-restoration\/puroclean-of-baldwin-0121-87183807\/#sealclick\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><\/a><a href=\"https:\/\/www.bbb.org\/us\/ny\/lynbrook\/profile\/fire-and-water-damage-restoration\/puroclean-of-baldwin-0121-87183807\/#sealclick\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><\/a><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"PuroClean of Baldwin | Nassau County&#039;s #1 Property Restoration Company | Water, Fire &amp; Mold\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/2tvXpPoVatc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>We are a locally owned and operated restoration company serving Baldwin, Lynbrook, Freeport, Oceanside, Merrick, Rockville Centre, West Hempstead, and surrounding South Shore communities. Our team handles water damage restoration, mold remediation, fire and smoke damage, and biohazard cleanup for both residential and commercial properties throughout Nassau County.<\/p>\n\n\n\n<p><a href=\"tel:5162001416\">\ud83d\udea8 Need Help Now? Call Us 24\/7: (516) 200-1416<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/PuroClean-of-Baldwin-Van-at-Job-Site-NY-1024x768.jpeg\" alt=\"PuroClean of Baldwin Van\" class=\"wp-image-20360\" srcset=\"https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/PuroClean-of-Baldwin-Van-at-Job-Site-NY-1024x768.jpeg 1024w, https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/PuroClean-of-Baldwin-Van-at-Job-Site-NY-300x225.jpeg 300w, https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/PuroClean-of-Baldwin-Van-at-Job-Site-NY-768x576.jpeg 768w, https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/PuroClean-of-Baldwin-Van-at-Job-Site-NY-1536x1152.jpeg 1536w, https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/PuroClean-of-Baldwin-Van-at-Job-Site-NY.jpeg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">PuroClean of Baldwin Van<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Locally Owned. Community Driven. Nassau County Proud.<\/h2>\n\n\n\n<p>PuroClean of Baldwin was founded by&nbsp;<strong>Nadine Cudjoe<\/strong>, a Nassau County entrepreneur who saw a critical gap in the local market: homeowners and businesses on Long Island&#8217;s flood-prone South Shore needed a restoration partner they could trust around the clock, not a call center routing them to whoever happened to be available.<\/p>\n\n\n\n<p>Nadine built PuroClean of Baldwin from the ground up with one clear mission: deliver the highest standard of restoration services to families and businesses throughout Nassau County, with the urgency, honesty, and compassion that disaster situations demand. Every hire, every investment in equipment, and every process we follow reflects that founding commitment.<\/p>\n\n\n\n<p>Today, our team includes&nbsp;<strong>Crystal Atkins<\/strong>&nbsp;as President,&nbsp;<strong>Jairam Ramlochan<\/strong>&nbsp;as General Manager, and a crew of IICRC-certified technicians and field supervisors who understand what it means to walk into someone&#8217;s home on the worst day of their year and make it better. We are not just a franchise location. We are part of this community.<\/p>\n\n\n\n<p>&#8220;We live and work in this community. When a Baldwin family calls us after a pipe bursts at 2am, that is not just a job ticket to us. That is our neighbor. We treat every property as if it were our own.&#8221; \u2014 Nadine Cudjoe, Owner, PuroClean of Baldwin<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Baldwin and Nassau County Homeowners Need a Specialist<\/h2>\n\n\n\n<p>Baldwin sits on Long Island&#8217;s South Shore, directly adjacent to Baldwin Harbor and the coastal flood zones that stretch from Freeport to Oceanside. Nearly 86% of properties in Baldwin Harbor currently face flood risk. That number is projected to reach 97% within 30 years. Seasonal storms, nor&#8217;easters, and aging stormwater infrastructure make water intrusion an ongoing reality for South Shore homeowners, not a once-in-a-decade event.<\/p>\n\n\n\n<p>The homes in this area compound that risk. Cape Cods, Colonials, and Tudors built in the 1950s and 1960s often have finished basements, older plumbing, and limited waterproofing that was not engineered for the climate shifts this coastline now faces. Standard restoration companies that do not specialize in coastal markets often underestimate how quickly saltwater-adjacent flooding escalates from Category 1 clean water to Category 3 contaminated water.<\/p>\n\n\n\n<p>Our team is trained and equipped specifically for these conditions. We understand Nassau County&#8217;s regulatory environment for mold remediation and reconstruction. We know which materials common in this area&#8217;s housing stock are most vulnerable to moisture intrusion and how to dry them properly. We have the industrial extraction and dehumidification equipment to handle full-scale basement floods and multi-room water damage events, not just surface cleanups.<\/p>\n\n\n\n<p><a href=\"tel:5162001416\">Talk to a Local Restoration Expert: (516) 200-1416<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What We Do: Full-Service Property Restoration for Nassau County<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"480\" src=\"https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/Property-Restoration-1-1.jpg\" alt=\"Before and after images of a fire-damaged room restoration, showcasing improved interior design and repairs.\" class=\"wp-image-20397\" srcset=\"https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/Property-Restoration-1-1.jpg 640w, https:\/\/www.puroclean.com\/baldwin-ny\/wp-content\/uploads\/sites\/659\/2026\/02\/Property-Restoration-1-1-300x225.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n\n\n<p>PuroClean of Baldwin is a full-service restoration company serving both residential and commercial properties. Our services cover the complete spectrum of property damage events.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Water Damage Restoration<\/h3>\n\n\n\n<p>From burst pipes and appliance overflows to basement flooding and storm surge, we handle water damage at every scale. Our process includes emergency extraction, structural drying with industrial air movers and dehumidifiers, moisture monitoring, antimicrobial treatment, and full reconstruction. We serve Baldwin, Lynbrook, Freeport, Oceanside, Merrick, North Bellmore, Rockville Centre, West Hempstead, and all surrounding Nassau County communities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mold Removal and Remediation<\/h3>\n\n\n\n<p>Long Island&#8217;s humid coastal climate creates favorable conditions for mold year-round. Our IICRC-certified technicians perform thorough mold inspections, containment, removal, and remediation using EPA-registered treatments. We address the source of moisture as well as the visible growth, so the problem does not return after we leave.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fire and Smoke Damage Restoration<\/h3>\n\n\n\n<p>Fire damage is never just about what burned. Smoke and soot penetrate materials throughout a structure within hours, and water damage from suppression efforts often compounds the loss. We handle complete fire and smoke damage restoration, including odor elimination, content management, structural cleanup, and rebuild.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Biohazard Cleanup Services<\/h3>\n\n\n\n<p>Sewage backups, trauma scenes, and hazardous material cleanup require specialized training, equipment, and protocols. Our team handles biohazard situations with full compliance, protecting both the occupants of the property and our technicians throughout the process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Commercial Restoration<\/h3>\n\n\n\n<p>Business owners throughout Nassau County rely on PuroClean of Baldwin to minimize downtime when disaster hits. We work efficiently, communicate proactively, and coordinate directly with commercial insurance carriers to get your operation back up and running as quickly as possible.<\/p>\n\n\n\n<p>Water damage, mold, fire, or biohazard emergency in Nassau County? We respond 24 hours a day, 7 days a week. Call&nbsp;<a href=\"tel:5162001416\">(516) 200-1416<\/a>&nbsp;and reach a real person, every time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our Certifications and Standards<\/h2>\n\n\n\n<p>Not all restoration companies are held to the same standard. PuroClean of Baldwin holds certifications that reflect our commitment to doing the work right, not just doing it fast.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IICRC Certified<\/strong>\u00a0(Institute of Inspection, Cleaning and Restoration Certification): The gold standard in the restoration industry. Our technicians are trained and certified in water damage restoration, applied structural drying, mold remediation, and more. IICRC certification means our methods are science-based and follow documented industry standards.<\/li>\n\n\n\n<li><strong>EPA Lead-Safe Certified<\/strong>: Many of the older homes in Baldwin, Lynbrook, and surrounding Nassau County communities were built before 1978 and may contain lead-based paint. Our EPA certification means we follow all required protocols to protect your family during restoration work in these properties.<\/li>\n\n\n\n<li><strong>PuroClean Certified Franchise<\/strong>: As a PuroClean franchise, our technicians complete training at the PuroClean Academy, one of the most rigorous proprietary training programs in the restoration industry. We benefit from national resources, technology, and protocols while remaining locally owned and operated.<\/li>\n\n\n\n<li><strong>Fully Licensed and Insured<\/strong>: PuroClean of Baldwin carries full liability insurance and operates in compliance with all New York State and Nassau County licensing requirements for property restoration and mold remediation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How We Work With Your Insurance Company<\/h2>\n\n\n\n<p>One of the most stressful parts of any property damage event is navigating the insurance claim. Most homeowners have never filed a major claim and do not know what to document, what to say to the adjuster, or whether they are getting what their policy entitles them to.<\/p>\n\n\n\n<p>PuroClean of Baldwin takes that burden off your shoulders. We work directly with all major insurance carriers serving Nassau County. Our team documents damage thoroughly with photos, moisture readings, equipment logs, and detailed scope reports that adjusters need to process your claim accurately. We communicate directly with your adjuster so that you are not caught in the middle.<\/p>\n\n\n\n<p>We are not here to inflate claims. We are here to make sure that the actual scope of your damage is properly represented and that you receive the coverage your policy provides. Homeowners who call us consistently tell us that having our team in their corner made the insurance process far less overwhelming than they expected.<\/p>\n\n\n\n<p><a href=\"tel:5162001416\">Questions About Your Coverage? Call (516) 200-1416 \u2014 We Can Help.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The PuroClean of Baldwin Promise<\/h2>\n\n\n\n<p>We call ourselves &#8220;The Paramedics of Property Damage&#8221; for a reason. When you call us, you are not getting a scheduling queue. You are getting a team that operates with the urgency, training, and compassion of first responders. Here is what that means in practice.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>24\/7 Emergency Response:<\/strong>\u00a0Water damage, mold, fire, and biohazard events do not wait for business hours. Neither do we. We answer every call, day or night, and we can typically be on-site within hours of your call anywhere in Nassau County.<\/li>\n\n\n\n<li><strong>Transparent Communication:<\/strong>\u00a0We explain every step of the process before we begin. You will know what we are doing, why we are doing it, and what to expect at every stage. No surprises, no upsells, no confusion.<\/li>\n\n\n\n<li><strong>Full-Service Restoration:<\/strong>\u00a0We do not dry your property and hand you off to a separate contractor for reconstruction. We manage the entire process from the first call through the final nail, so there is one team accountable for the result.<\/li>\n\n\n\n<li><strong>Compassion First:<\/strong>\u00a0We know that a flooded basement or a fire-damaged home is not just a property loss. It is an emotional one. Our team is trained to bring calm, clarity, and confidence into situations that feel overwhelming.<\/li>\n\n\n\n<li><strong>Local Accountability:<\/strong>\u00a0We are not a call center routing your job to a subcontractor. We are your neighbors. Our reputation in this community is everything to us, and we stand behind every job we complete.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Serving These Nassau County Communities<\/h2>\n\n\n\n<p>PuroClean of Baldwin provides water damage restoration, mold removal, fire damage restoration, and biohazard cleanup throughout Nassau County&#8217;s South Shore, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Baldwin and Baldwin Harbor<\/li>\n\n\n\n<li>Lynbrook and North Lynbrook<\/li>\n\n\n\n<li>Freeport<\/li>\n\n\n\n<li>Oceanside<\/li>\n\n\n\n<li>Merrick and North Merrick<\/li>\n\n\n\n<li>North Bellmore<\/li>\n\n\n\n<li>Rockville Centre<\/li>\n\n\n\n<li>West Hempstead and South Hempstead<\/li>\n\n\n\n<li>Malverne and Malverne Park Oaks<\/li>\n\n\n\n<li>East Rockaway<\/li>\n<\/ul>\n\n\n\n<p>If your community is not listed, call us at&nbsp;<a href=\"tel:5162001416\">(516) 200-1416<\/a>. We serve a wide area throughout Nassau County and will be happy to confirm coverage for your location.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Our Customers Say<\/h2>\n\n\n\n<p>\u2b50\u2b50\u2b50\u2b50\u2b50<\/p>\n\n\n\n<p>&#8220;PuroClean was excellent! They were very efficient, provided outstanding customer care, explained everything clearly, and delivered a truly professional job.&#8221;<\/p>\n\n\n\n<p>\u2014 Ryan Korkos, Nassau County Homeowner<\/p>\n\n\n\n<p>\u2b50\u2b50\u2b50\u2b50\u2b50<\/p>\n\n\n\n<p>&#8220;I had a fire in June. PuroClean came in to take care of my personal items. Although I lost a lot, there were things that were restored that I did not expect. The team was very pleasant and caring. They worked really hard and were very compassionate. I HIGHLY recommend this company.&#8221;<\/p>\n\n\n\n<p>\u2014 Donna, Fire Damage Customer<\/p>\n\n\n\n<p>\u2b50\u2b50\u2b50\u2b50\u2b50<\/p>\n\n\n\n<p>&#8220;One of the most professional businesses that I have ever been affiliated with. Very respectful and responsive to any issues you may have. PuroClean has put an amazing team together to get the best satisfaction of any customer.&#8221;<\/p>\n\n\n\n<p>\u2014 Yosip, Satisfied Customer<\/p>\n\n\n\n<p><a href=\"https:\/\/share.google\/sxSw3U7ct27I7XI1m\" rel=\"nofollow noopener\" target=\"_blank\">Read More Reviews from Nassau County Homeowners<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ready to Work With a Restoration Company That Actually Knows Baldwin?<\/h2>\n\n\n\n<p>When property damage hits, the company you call in the first hour sets the tone for everything that follows. PuroClean of Baldwin brings IICRC-certified expertise, local knowledge of Nassau County&#8217;s unique risks, direct insurance coordination, and a genuine commitment to this community to every single job.<\/p>\n\n\n\n<p>Do not settle for a national call center or a company that has never worked a flooded Cape Cod basement on Baldwin&#8217;s South Shore. Call the team that lives here, works here, and is invested in getting your property back to exactly where it was before disaster struck.<\/p>\n\n\n\n<p>PuroClean of Baldwin<\/p>\n\n\n\n<p>Locally Owned | IICRC Certified | EPA Lead-Safe Certified | 24\/7 Emergency Response<\/p>\n\n\n\n<p>303 Merrick Road, Ste #505, Lynbrook, NY 11563<\/p>\n\n\n\n<p><a href=\"tel:5162001416\">\u260e\ufe0f Call Now: (516) 200-1416<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.puroclean.com\/baldwin-ny\/contact\/\" data-type=\"page\" data-id=\"33\">Request a Free Estimate<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Story: PuroClean of Baldwin &amp; Lynbrook, NY When disaster strikes your home or business, you do not need a faceless 1-800 number. You need neighbors who show up fast, know Nassau County&#8217;s unique risks, and treat your property like it is their own. That is exactly what PuroClean of Baldwin is. We are a locally owned and operated restoration company serving Baldwin, Lynbrook, Freeport, Oceanside, Merrick, Rockville Centre, West Hempstead, and surrounding South Shore communities. Our team handles water damage restoration, mold remediation, fire and smoke damage, and biohazard cleanup for both residential and commercial properties throughout Nassau County.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-about-us.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.puroclean.com\/baldwin-ny\/wp-json\/wp\/v2\/pages\/34","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.puroclean.com\/baldwin-ny\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.puroclean.com\/baldwin-ny\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.puroclean.com\/baldwin-ny\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.puroclean.com\/baldwin-ny\/wp-json\/wp\/v2\/comments?post=34"}],"version-history":[{"count":0,"href":"https:\/\/www.puroclean.com\/baldwin-ny\/wp-json\/wp\/v2\/pages\/34\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.puroclean.com\/baldwin-ny\/wp-json\/wp\/v2\/media?parent=34"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}