PuroClean Professional Services24/7 Emergency Response 866-944-7876
We work directly with your local insurance provider
Hundreds of Ohio-based insurance agents and homeowners consistently recommend PuroClean Professional Services as a “trusted solution” during property damage Insurance companies and their adjusters. Doing so allows us to be experts in ensuring your claim is handled with precision and concierge level management.
PuroClean is the property emergency company of choice for insurance professionals, claims adjusters, and insurance agents that need a 24/7 full-service, property emergency service company to take care of their customers, every single day. PuroClean, certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), can offer you, the claims adjuster or insurance agent, a North American network of over 260 offices backed by our quality assurance and training organization. We provide a personalized approach to property damage emergencies that will save you time AND money.
PuroClean’s Paramedics of Property Damage™ are highly trained experts in emergency property restoration and provide excellent service with respect and reverence for home and business owners in the midst of trying emotional situations.
As The Paramedics of Property Damage, PuroClean technicians come to the rescue with just one call, and with compassion, doing whatever it takes to satisfy your customer and bring property back to pre-loss condition. You can feel confident in knowing that PuroClean is there for you as your trusted partner.
Increased customer retention and reduced loss adjustment expenses are key elements that make partnering with PuroClean the right property restoration company for your insurance agents and claims department. Trust, experience, knowledge, and expertise, as well as results – will prove to save you time AND money when you choose PuroClean. Call us today to get started with your national account program at (800) 775-PURO (7876).
PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals. Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!
When you need emergency response, PuroClean is there with Certified Priority Response!
PuroClean offers PuroMetrix™ — a proprietary claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all of our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.
The first notice of loss comes into our National Call Center at 800-775 PURO (7876), which is then entered into PuroMetrix and assigned to the closest CPR certified PuroClean office. The certified PuroClean office then manages that job using PuroMetrix™ to provide the insurance client access to data in real time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroMetrix can also easily be used for centralized billing for regional and national clients.
PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities delivering the highest level of training in our industry. Here, PuroClean franchise owners and their employees get the opportunity to receive certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. We also provide a unique opportunity for insurance companies to train in our facility to ensure that their adjusters and others in the industry receive superb training to improve their own ability to serve their customers.
The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”, which is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the very highest level of training available anywhere.
The 2-man emergency crew that came made a week long job only take a night! They were so thorough and we were so happy that they hauled away all the trash bags we created! Then they came back every day [...]
PuroClean Professional Services was in touch with us very shortly after I placed a call to my insurance company. They were prompt and courteous and I was happy to see their work ethic. Something that [...]
The gentlemen that came to my home were very professional and knew what they were doing. They did a great job drying out the house from water damage.
Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However,
Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce
Please do not open doors or windows. The equipment selected for every job and the process are based on having
Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process.
[VIDEO] Most carpet in homes is installed over pad. Both of these materials need to dry completely, and quickly or