PuroClean: Your Trusted Partner for Restoration Services for Property Managers in Burlington, WI

PuroClean is the preferred choice for restoration services for property managers in Burlington, WI, including property managers, real estate agents, and those in hospitality, manufacturing, retail, and luxury commercial management. We offer 24/7 comprehensive emergency services to support your customers during critical situations.

  • With a network of over 475 offices across North America, PuroClean is backed by a strong quality assurance and training program. Our personalized approach to property damage emergencies helps you save both time and money.
  • Our Paramedics of Property Damage™ are highly skilled experts in emergency restoration, delivering exceptional service while respecting the emotional challenges faced by home and business owners.
  • When you call PuroClean, our compassionate technicians respond swiftly to restore your property to its pre-loss condition, ensuring customer satisfaction. You can count on PuroClean as your reliable partner in times of need.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Do You Have an Emergency Plan?

Property emergencies can strike unexpectedly, leaving you and your team in a state of uncertainty and stress. However, with PuroClean’s Emergency Management Process (EMP), you can be fully prepared for any situation that may arise. Our proactive approach equips you with the tools and strategies needed to effectively handle emergencies, ensuring that you can respond swiftly and efficiently. With PuroClean by your side, you’ll have peace of mind knowing that you’re ready to tackle any challenge head-on.

The Emergency Management Process Will:

  • Create a Comprehensive Emergency Plan: Develop a detailed preparation strategy for you and your employees to address unexpected property damages.
  • Mitigate Liability Risks: We assess potential hazards that could lead to future issues and either address them or notify you accordingly.
  • Accelerate Recovery: With a solid plan and proper documentation, you can minimize downtime and get back to business quickly.
  • Enhance Tenant and Property Owner Satisfaction: After each job, we conduct third-party evaluations to ensure the highest levels of customer satisfaction.

Be Prepared When It Matters Most. This thorough plan includes:

  • An Emergency Action Checklist
  • Status as a “Preferred Response” Partner
  • Advanced Warning and Emergency Contact Sheet
  • A personalized portfolio featuring important details, including photos
  • Locations for Power, Water, Gas, and other utility shut-offs
  • Primary Contact Information, including insurance policies and key numbers
  • Pre-approved work authorizations and not-to-exceed amounts, ensuring prompt action to minimize damage
  • Local contacts for emergency services, insurance agents, nearby hospitals, security, and utility companies.

We are committed to building lasting relationships with our clients and offer a one-year guarantee on our workmanship and materials.

Call (262) 342-2226

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is tailored to help you minimize claim costs while enhancing customer satisfaction. We achieve this through rigorous certification standards, well-defined protocols, and pre-approved scopes of work that are mutually agreed upon.

Our mission is to ensure 24/7 accessibility, allowing us to respond swiftly, efficiently, and cost-effectively every single time!

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.

The first notice of loss comes into our National Call Center at (262) 342-2226, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call (262) 342-2226

to speak to a business development specialist
or email us at [email protected]

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.