PuroClean provides you the hoarding help that you have a need for without being ashamed or embarrassed. Homes that may seem daunting and overwhelming due to the amount of clutter, trash, and abundance of personal belongings is one of our many areas of specialty.
Hoarding is a condition that, if left unaddressed, may lead to extremely dire results for those involved. It’s not at all abnormal for hoarders to close themselves off, stay home indefinitely, and turn away friends, family, and even those who genuinely want to lend a hand. PuroClean can not only help with the actual cleanup, but also can be of assistance in helping hoarders deal with the shame and guilt that often comes with hoarding.
According to the Mayo Clinic, signs and symptoms of hoarding may include:
Excessive acquiring and refusing to discard items result in:
For many people, over a period of time, hoarding can slowly grow out of control and become impossible to manage. For most individuals, it can be quite hazardous cleaning up and restoring a hoarder’s premises. Hoarders have a very difficult time parting from their belongings. Furthermore, dealing with materially interested caring people, as well as family members, can create arguments and burn bridges that may last for years.
Hoarding presents a high level of danger and risk to property and more importantly life.
Excessive contents can hide serious problems such as:
Statistics show that hoarding affects “as many as 1 in every 20” individuals and is more common in older age groups, increasing with age. According to the National Alliance on Mental Illness (NAMI), up to 5 percent of the world’s population display traits of clinically diagnosable hoarding. The National Study Group on Compulsive Disorganization guideline for comprehending the level of hoarding and its impact on a house:
Hoarding Level 1: The following conditions are considered safe and sanitary: All doors and stairways accessible, light clutter, no smells, and no more than three locations with animal waste.
Hoarding Level 2: Hoarding level 2 is classified as at least one exit that is blocked, six months of a malfunctioning HVAC system, 2 or more rooms inhabited by clutter, light smells, kitchens or bathrooms with light mold, garbage bins overflowing, obvious pet waste on the floor, and food prep surfaces that are dirty.
Hoarding Level 3: Clutter becomes a problem inside and outside of the house at hoarding level 3. There are some major problems such as structural damage, smells that are very strong, and rooms becoming entirely impossible to use.
Hoarding Level 4: During hoarding level 4 social problems become markedly more apparent. There will be extreme problems like sewer backup, kitchens and bathrooms becoming nearly impossible to use, animal waste all over the floor, and much more. Everywhere you look mold and mildew are easily visible, and it is nearly impossible to live in multiple rooms.
Hoarding Level 5: Hoarding Level 5 is the most extreme level of hoarding. Structural damage around the property is quite extreme and the foul odors are substantial and inescapable. The property is in a state that needs extensive restoration to be liveable again. The basic necessities like water and electricity are not operational. Extreme clutter and garbage makes it nearly impossible to access certain areas and rooms. Also, pests are very noticeable throughout.
There is a long list of reasons why it may be overwhelming to approach the task of cleaning a hoarder’s home. PuroClean will develop and execute a plan with you, your family, caregivers, and any other materially interested parties, while conducting ourselves with sincere compassion and empathy during the whole process. Included in our scope of work is to ensure that no clutter is left behind for sentimental reasons. PuroClean will clear out, bag properly, transport, and dispose of everything in a special manner, especially adhering to the rules and regulations related to the type of hazardous material we’re working with. Our number one goal is to ensure that our highly trained professionals, the occupants, and all involved materially interested individuals and their surroundings are protected in a safe and proper manner.
Hoarding cleanup is another division of PuroClean’s biohazard remediation services, and involves a high level of forensic restoration and cleaning services in which our PuroClean franchises* have been specifically trained in. We know how to bring back a house and make it appear as great as before, even after hoarding problems.
Forensic cleaning is defined as the removal of biological contaminants to prepare surfaces, both vertical and horizontal, for professional disinfecting. There are two phases to the forensic cleaning process. First, all surfaces are dry cleaned with disposable microfiber pads to reduce both the bio load and the soil load to prepare them for wet cleaning.
Next, wet cleaning process involves the application of an EPA-registered hospital-grade disinfectant/cleaner dispensed through a foaming unit and manipulated via mechanical action using disposable microfiber pads.
As we are not cleaning for appearance but for health, all surfaces may be clean to the eye, however, testing the surfaces is an essential step to ensuring we have accomplished our goal, that we have cleaned for health.
Homes that are in poor condition after hoarding problems can be susceptible to insurance coverage issues due to lack of maintenance and degradation that occurs in these environments. Some insurance carriers, brokers, and agents will provide a list of concerns and issues detailing what safety and maintenance fixes to retain policy coverage. Failure to address these issues can lead to a loss in insurance coverage.
While calling in professionals like PuroClean and their expert crews to assist in sorting through a house and providing cleanup services may not be easy, it may be required to help with the daunting tasks related to the cleanup and remediation.
PuroClean’s biohazard remediation services are available near you and around the clock 24/7. Call PuroClean anytime at (770) 720-2320.
The goal with any new project that PuroClean is hired for, is to make sure that everything is addressed according to the needs of the client and return the property over in a healthy and safe manner. Our technicians are careful, empathic, and compassionate for all those involved with the project, while helping all who are coming to terms with this problem. PuroClean wants to ensure open communication and while showing concern and empathy for all materially interested individuals dealing with these sensitive and concerning scenarios.
Initial inspection – Every job begins with a first inspection and assessment to address Health and Safety as the first priority. Then, PuroClean will develop a scope of remediation, repair, and cleanup according to your needs. Every hoarding situation is unique and different, and so is the need for creating a strong working plan that helps move things along quicker.
Safety – It’s imperative to be concerned about protection when conducting cleanup and remediation on a home. Part of our responsibility will be to implement emergency solutions to possible developing situations, such as having fire extinguishers, flashlights, insect repellants or control solutions, and first aid kids readily available. PuroClean will also use the proper personal protective equipment for our techs.
Giving all the cleaning supplies – PuroClean’s response vehicles are fully stocked with the necessary PPE, materials, equipment, and cleaning supplies along with all other tools that may be needed to complete the daily tasks of the project. There are many unique supplies used for cleaning as well as specialized equipment used for the entire project.
Staging a dumpster – When working on a hoarding cleanup project, dumpsters are a necessity. PuroClean will coordinate with the responsible party and agree upon an open area location for a dumpster to be placed. This location should be in as safe a position as possible to minimize any damage from placement and removal. Our technicians will work in a timely manner, placing all contents into the dumpsters that are to be discarded.
Decluttering – The decluttering process of the entire home does take some time. Gradually, individuals pay notice to the ongoing progress and it inspires them to keep going. Taking away all the clutter from an individual area is an easy task, but only once it commences fully and with open communication with everyone involved.
Sorting the contents – Items that require special handling may need to be checked against local laws and regulations. Local laws and guidance are followed with all trash and debris that is bagged up and discarded. Items that are deemed salvageable are separated into two piles – one pile is for “keep” and one pile is for “donation”.
Repairing and cleaning the house – When the entire house is clutter-free, remediation and repairs are started if needed. These can include:
Hiring PuroClean brings the best highly trained team and cleaning services focusing on top-quality care for all. We have the highest quality of services, and our speed and compassion during the remediation and cleaning are unrivaled. No matter how challenging a cleanup might appear, we are willing to put in the work to keep our customers happy.
*It is crucial to know that not all PuroClean offices offer biohazard restoration solutions. If there is a need for a cleanup for a hoarding problem, take time to contact the main office at 1-800-775-7876 to connect with the closest PuroClean Franchise near you.
I was amazed how quickly they were here! The technicians were very presentable, courteous, knowledgeable and showed concern for our situation.
I would absolutely call PuroClean of North Metro Atlanta again! I felt confident in the service provided and appreciated their timeliness.
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