Scott came out on a Saturday night around 10 pm. We had a broken pipe that flooded our finished basement, we had literally moved in 2 weeks prior. Scott and his partner brought all the necessary equipment and dried our carpets and walls for us immediately and efficiently! After everything was dry we had the pipe fixed and discovered there were two layers of insulation and the back layer was still wet, he came back out and dried our insulation as well. Scott and his crew took awesome care of us and I couldn't have asked for a better response!