Curious Cat Causes Calamity and Water Damage in Aurora Home

Water damage is an unfortunate event that can plague your residential or commercial property when you least expect it. Sump pumps, indoor plumbing issues, and clogged gutters can cause water damage, leaving behind an overwhelming mess for property owners.

No matter of source of your water damage woes, PuroClean of the Chagrin Valley is ready to provide restoration work at a moment’s notice. Our experienced technicians assist clients 24 hours a day, seven days a week, to address and remedy any water-related property problems.

A Feline Fumble

We recently received a unique request late one afternoon. Our clients, a family of four, awoke to find their faucet had been turned on in the laundry room, causing water to spill over the sink basin. Unbeknownst to them, one of their three cats had brushed against the faucet, allowing water to pour from the tap.

Initially, since the laundry room has an exterior door to the garage and there was evidence of water flowing out into the garage, they assumed all the water had gone out the door. Hours later, however, the family headed to their basement to find that a substantial amount of water had made its way through the floor. The flooding saturated a portion of the basement carpet and pad.

Springing to Action

The homeowner attempted to use a carpet cleaner to extract the water from the carpet, but the effort burned the cleaner’s motor. After their failed extraction attempt, they contacted us, and we were on site by 5:30 PM. We quickly provided an estimate and projected scope of work to our clients, who agreed to our proposal. Then, we completed the extraction and equipment setup by 8:30 PM.

Our excellent technicians first utilized the weighted extractor to remove the freestanding water.

Then, we positioned our state-of-the-art air movers and a dehumidifier in the affected area to ensure the floor was thoroughly dried.

The floors were completely dry in three days, and the restoration process was complete. The homeowners were delighted with our work and the final result. Keep up the great work, team!

For Professional Water Damage Services, Contact PuroClean of the Chagrin Valley

Water damage can be a frustrating process. For prompt and professional water damage mitigation services, contact PuroClean of the Chagrin Valley. We offer exceptional property damage restoration services done by our highly-skilled technicians. We’re here to assist you 24 hours a day, seven days a week. Please visit our website or contact us at (216) 354-0444 to schedule an appointment today.