Charles was so great to work with. He took care of my mold issue no problem. I even had a scare that I had uncovered more mold right before I moved my family in and Harrison came from Cleveland to check it out that day. Thankfully it wasn’t mold and I received a third party report a few days later that my mold spore count was at zero. I received a personal call from Charles afterwards to check on us AND a handwritten note...unheard of compassionate care. Thanks PuroClean!