Customer Reviews

What a mess we had. A sump pump failure left us with 3 - 4 inches of standing water in our finished basement. It was a stressful and heartbreaking situation to find the basement flooded and so much of our lives floating. The Columbus Office of PuroClean did an amazing job from the time Nick M. arrived to assess the situation and provide the quote to when Terry and Nick left with the fans and dehumidifier. All staff were very professional and so helpful in removing furniture, flooring, drywall as well as other ruined contents and just being reassuring. They kept us informed at every step and called prior to arriving which was so helpful given we were working remotely. I certainly hope we dont have to use their services again but if in the same situation - we know who to call first. We highly recommend the Columbus PuroClean Team. Be sure to ask for Nick M, Terry and Nick - these guys went above and beyond!

Tony Moore and his crew were nothing but professional and thorough. I would highly recommend them for any mold remediation or water restoration issues. Don't wait. Call Tony before it's too late!!

When my shower drain between floors failed calling PuroClean was suggested to me. So glad I did. They were there within a few hours and had everything under control the same day. Great experience, thanks Rick and team!

Very good everyone was polite good work

Our Puro Clean team arrived the day after our 75 gallon hot water heater emptied itself into our finished basement. They quickly assessed damage and removed our wood laminate floor from the area that was wet. Set up fans and a dehumidifier to dry the wetness remaining. When checking progress the next day it was discovered the water had gone into ian unexpected room. That room was quickly opened up and dried overnight. The team was thorough, efficient and tidy. All wet trash was bagged and promptly removed. Very happy to have a dry basement space again!!!