What should I do after a flood or sewage or water leak?

[VIDEO] First, contact a water-damage restoration company, such as PuroClean, as soon as possible. Don’t wait, as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. Then, contact your insurance company to start the claim process. If safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off and to avoid contaminants.

 



Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners policies. Flooding can occur from storms, sewer backup, and overflowing rivers, ponds, lakes, and oceans. However, you can purchase flood insurance through the National Flood Insurance Program. Note that water damage that results from lack of maintenance is not covered on a standard homeowners insurance policy.

 

Mi seguro para propietarios cubrirá los danos causados por agua?

[Vídeo] El seguro para propietarios de viviendas proporciona cobertura por daños repentinos y accidentales (como rupturas de calentadores de agua o ráfagas de tuberías). Sin embargo, el daño por inundación, sin importar la fuente del agua, no está cubierto por las políticas estándar de los propietarios. Las inundaciones pueden producirse a partir de tormentas, alcantarillas, y ríos desbordados, estanques, lagos y océanos. Sin embargo, usted puede comprar un seguro de inundación a través del Programa Nacional de Seguros contra Inundaciones. Tenga en cuenta que el daño de agua que resulte de la falta de mantenimiento no está cubierto por una póliza de seguro estándar para propietarios.

 

¿Cuán rápido puede moldear la forma en paneles de yeso dañados por el agua?

[Vídeo]El moho puede crecer en la superficie dentro de 24 a 48 horas.

 

 

How fast can mold form on water-damaged drywall?

[VIDEO] Mold can grow on the surface within 24 to 48 hours.

 

¿Cómo se evitan los daños causados por el agua en su hogar?

[Vídeo] Usted puede evitar el daño del agua limpiando los canalones y los bajantes, comprobando sus dispositivos regularmente, actualizando las mangueras de la lavadora, comprobando su presión de agua, supervisando su cuenta del agua, etc.

 

How do you avoid water damage in your home?

[VIDEO] You can avoid water damage by cleaning gutters and downspouts, checking your appliances regularly, upgrading washing machine hoses, checking your water pressure, monitoring your water bill, etc.

 

Does renter’s insurance cover water damage?

[VIDEO] In many cases, it does, but it varies from one policy to the next. Your insurance agent and/or adjuster will be able to tell you whether you have coverage or not.

 

 

Does homeowner’s insurance cover water damage from ice dams?

[VIDEO] Your insurance may cover damage to your home caused by your leaking roof, and they may even pay to remove the portion of the ice dam that’s directly causing the leak. Unfortunately, we do not know your specific policy. And therefore, you should contact your insurance agent and/or adjuster to find out if you qualify.

 

 

How do you get water-damage smell out of carpet?

[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should call in a water mitigation company, such as PuroClean, to take care of the damage.

 

 

Does homeowner’s insurance cover water damage from the roof?

[VIDEO] Your insurance may cover leaks in your roof and the resulting damage depending on the cause of the leak. The specifics should be outlined in your individual policy.

 

How long does it take for a carpet to dry after water damage?

[VIDEO] Your carpet make take anywhere from 8 to 24 hours to dry. You can speed up the process by turning on the heater, air conditioning, or ceiling fan.

Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

If you hired us to handle your loss from start to finish, you don’t need to worry about finding a general contractor. We have a team of qualified, experienced professionals to do the reconstruction needed, or we use sub-contractors as a part of the restoration package.

Is it okay for me to open the doors and windows?

Please Don’t! Because our technicians have set up the best conditions on your property for drying it efficiently, if you open windows during the drying process it causes problems. Depending on weather conditions, opening windows slows down the drying progress. So, the best rule of thumb is to keep doors and windows closed, and don’t turn off air conditioning or heat without talking to us first.

Can I turn the equipment off at night to save money or to reduce noise?

Please Don’t! The drying process requires running the equipment 24 hours a day for several days. Our equipment is designed for efficiency. That means, depending on the size of the loss, on average, the estimated cost to run this equipment can be as little as $1 to $2 per day. And because we know the noise might be problematic, for sleeping purposes or the quiet enjoyment of your home or office, we often suggest you call your insurance agent to see if your policy covers alternate living expenses or business continuity expenses.

Is it okay to leave the equipment running all the time?

Absolutely! Our specialized equipment is made to run continuously without overheating or causing safety problems. Remember, we position the equipment in a particular way to promote the drying process. So please don’t move it.

Why is my property monitored so often?

We set up the equipment we use during the drying process so it will remove as much moisture from the affected space as possible. Our equipment creates an atmosphere that’s as dry as possible. This is just temporary. Once the drying process is complete, and we remove the equipment, the air condition will return to normal.

Why does PuroClean Emergency Recovery Services need access to my house or business?

Once the water is extracted and we begin the drying process, we need to monitor and control the moisture and humidity levels in the home. By doing this, we can prevent the growth of toxic mold. In addition, insurance companies require daily monitoring reports to justify your claim for damages.

Do I have to leave my home or close my business during the restoration?

If the property damage doesn’t require a lot of reconstruction, you can stay in your home or office.

What happens and what are the effects when water floods my home or business?

When water contacts drywall, it sags and disintegrates. You will see paint bubbles and peeling as the water wicks up the drywall. If water dwells in your property for any length of time, wood structures begins to swell. The glue holding your particle board kitchen and bathroom cabinets dissolves, causing them to crumble. Third, water-soaked carpets “delaminate.” Delamination is the term for carpet that pulls away from its backing. Once this happens, the carpet is permanently ruined. Fourth, water damage can short-out electrical systems. This can cause fire and shock hazards and damage to electronic equipment.

What are the types of water claims?

Sudden broken pipe, appliance malfunction (dishwasher, water, heaters, washing machines, etc.). Depending on your policy, the coverage may include structure only with a separate limit for contents; structure and contents up to policy limit; and structure only, no coverage for contents.

Can you salvage a flooded house?

If the damage is more than half the market value of the house, you may not be able to salvage it. Your insurance company will decide how to proceed, depending on the extent of the damage.

Can you make a house flood proof?

It’s impossible to make your home flood proof, but you can take several measures to prevent flood damage.

How can you protect hardwood floors from water damage?

Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce the sealant, when cleaning your floors make sure you dry the floors completely.

How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow.

How can you prevent water damage in shower walls?

The bathroom is a prime area for water damage, since almost everything you do in there involve water use. To prevent water damage, you can replace torn shower curtains, dry the floor and drain water from the tub after use, check for leaking pipes, and ensure that the grout and caulking are in good condition.

How do you prepare for claims adjuster water-damage home visit?

Contact your insurance agent and/or adjuster and they will tell you everything you need to have ready to ensure the claims process is smooth.

How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it’s soft and spongy, that’s an indication of moisture damage. Then, take the smell test. If the wall smells musty, like rotted leaves, it is a telltale sign of water damage.

How can you determine water damage in a house?

You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may have damaged flooring, mildew or mold, dampness, and odors. Also, be sure to inspect the exterior of the home for cracked roof tiles, puddles, standing water, and whether the ground is sloping away from the house.

How do you correctly repair water-damaged subfloor?

First you have to remove the damaged floor material, add the framing as needed, then measure, cut, and fasten new plywood.

How do you identify water damage on tile floor?

An easy way to tell if your tile floors are water-damaged is by checking to see if any tiles are darker in color than the other tiles.

How do you assess water damage when buying a house?

You should get a professional home inspector to determine if there is water damage and the extent of the damage. A contractor can estimate the repair cost.

How long does it take for drywall to dry?

It usually takes about 24 hours to dry, however, high humidity and warm temperatures will increase the time frame.

¿El seguro del propietario cubre el daño de agua del techo?

[VIDEO] Cada política de seguro es diferente. Usted debe de contactar su agente de seguro o su compania de seguro para determinar la cantidad de cobertura que usted tiene.

¿El seguro del propietario cubre el daño de agua de las presas de hielo?

[VIDEO] Cada política de seguro es diferente. Usted debe de contactar su agente de seguro o compania de seguro para determinar la cantidad de cobertura que usted tiene.

 

Can warranty cover water damage?

In many cases, warranty on appliances, furniture, flooring, and other items does cover water damage. Please check your warranty information for detailed coverage.

Can I add water damage to my home insurance?

You may be able to add water damage coverage to your insurance policy. Contact your insurance agent and/or adjuster to find out if you’re eligible for coverage.

Does homeowner’s insurance cover water damage?

Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowner’s policies.

 

 

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. After the damaged items are removed, the technicians begin drying out the water and disinfecting the areas. Specialized tools like air movers and dehumidifiers are typically involved in the drying process. Professionals will also handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading.

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can ensue. Even water leaks that infiltrate your home slowly can cause damage to the building and lead to mold growth. Mold left unchecked will spread quickly through the home.

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and more. Flash flooding, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day.

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. Move furniture to a dry area or put it on blocks so it can begin to self-dry as soon as possible.

Do you fix water damaged wood floors?

Yes – including subfloors, reconstruction and refinishing. The repairs needed depend on many factors.

Do you get water out of carpet?

Yes – we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. If mold is present, this can also affect the outcomes. If the water was clean and we can dry and sanitize them, they can sometimes be saved.