At PuroClean of Central Denver, we are proud to serve as the “Paramedics of Property Damage.” Recently, one of our trusted insurance agency partners referred us a job involving a Category 2 water loss caused by a water line filter failure. The incident impacted several areas of the home’s basement, requiring immediate mitigation to prevent further damage.
🔎 What We Found
During our inspection, we documented the following damage:
- Utility Room: Two wood framing walls fully affected (100%).
- Family Room: Carpet and pad (50%), three drywall walls (25%), and baseboards (50%).
- Storage Room: One wood framing wall partially affected (25%).
The water intrusion spread across structural materials, flooring, and drywall, making containment and specialized drying essential.
🛠️ How We Responded
Following IICRC S500 industry standards, our certified technicians implemented a comprehensive restoration plan:
- Inspection & Documentation:
- Captured initial photos, sketches, and reports (WA and CER).
- Identified affected areas and set up equipment accordingly.
- Containment & Safety:
- Established containment in the family room (200 sq. ft.) using poles and a zipper system.
- Applied PPE, HEPA vacuuming, and antimicrobial treatments to ensure safety and prevent secondary damage.
- Installed floor protection to safeguard unaffected areas.
- Drying & Equipment Setup:
- Utility Room: 2 air movers + 1 axial fan.
- Family Room: 4 air movers, 1 axial fan, 1 dehumidifier, and 1 air filtration device.
- Storage Room: 2 air movers.
- Demolition & Drying in Place:
- Utility Room: Cleaned and dried wood framing walls in place (100%).
- Family Room: Removed carpet and pad (50%), dried drywall walls (25%), and removed baseboards (50%).
- Storage Room: Cleaned and dried wood framing wall in place (25%).
✅ The Results
After completing the mitigation, the basement was stabilized, moisture levels were reduced to safe standards, and the property was protected against further damage. By combining targeted demolition with advanced drying technology, we preserved structural integrity while ensuring a safe environment for the homeowners.
The customer was extremely satisfied with our professionalism, clear communication, and efficiency. The insurance agency also appreciated the thorough documentation and timely updates, which streamlined the claims process.
Why PuroClean of Central Denver?
Water losses can be overwhelming, especially when they affect structural materials and living spaces. At PuroClean, we follow strict industry protocols to ensure every job is handled with precision, compassion, and respect for the homeowner’s situation. Whether it’s a water line filter failure, appliance malfunction, or storm damage, our team is ready to respond 24/7.
