PuroClean Disaster Services

24/7 Emergency Response 630-477-9120

A Systematic Property Damage Restoration Approach.
There is a difference when you call PuroClean. We understand the extreme damage that can be caused by water, fire, mold, and biohazard property loss. Our goal is to help you through these difficult times and get you and your property back on the road to recovery. When you call PuroClean, our phones are answered by a live person 24/7. A project manager will call you back within the hour, but we strive to respond in minutes. We will take some basic information about what happened and give you a run-down of the mitigation and remediation process. Our uniformed and identified technicians will arrive in a PuroClean vehicle, inspect the damage, and review the process with you after the assessment. Additional information and several signatures will be required before we can begin, so that we can work with your insurance company to make sure that they have all of the information that they need to process the claim. After that, our trained and certified technicians will perform the emergency mitigation according to industry standards, which will prevent any further damage to the property and start you on the road to recovery.

Property Damage Restoration is More than a Technical Problem
Our focus is to deliver valued services to our customers with two aspects: excellent customer service along with the highest-quality work in accordance with industry standards. We provide our superior services by hiring caring and empathetic individuals of integrity and training them to be the most knowledgeable technicians in our industry. PuroClean technicians are thoroughly screened, insured, and trained in using the latest in mitigation technology and procedures throughout the remediation process, while operating under a strict code of ethics.

Our office is able to handle any job immediately and with efficient skill. For example, PuroClean Disaster Services responded and quickly assembled a team to restore a four story parking garage after five vehicles caught on fire. There was extensive smoke, soot and other damage to the structure, due to the fire and subsequent explosion of the vehicles. Details of the explosion can be found here.

Our role is beyond just repairing the property – it’s also repairing lives.
Elk Grove Village customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at 630-477-9120 or email us at purocleanchicago@gmail.com and we usually respond within an hour or two.

Helping Property Managers Serve Residents

As the restoration provider of choice for property managers throughout the country, we know first hand the challenges you face when property damage occurs. We understand the importance of finding a restoration provider that combines responsiveness, professional expertise, value, and compassion — every time.

As your restoration partner, we are committed to building a lasting relationship that ensures property owner and tenant satisfaction while keeping costs down and minimizing liabilities.

PuroClean Minimizes Restoration Costs

Through our responsiveness, skill in the science of drying, mitigation techniques, and our availability to tackle a problem at any hour, further damage is prevented. Tenants get back on track quickly, minimizing offsite housing costs and further inconvenience.

  • We will reduce liability risks. We identify potential hazards that could lead to future damage and address them or notify you as appropriate.
  • We’ll improve tenant/property owner satisfaction. At the end of every job, we conduct third-party customer evaluations to ensure the highest level of satisfaction.
  • We build lasting relationships with our clients. We provide a one-year guarantee on our workmanship and materials.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

They were easy to work with and thoroughly mitigated the home.

KELLY, RIVERSIDE

They were amazing. They came in and took care / over everything. they worked as a team! I was able to leave my home without worry.

JUDITH
Northbrook

PuroClean was excellent for all the attributes above; Helpful, Experienced, Reliable, Organized, Knowledgeable, Trustworthy, Informative, Compassionate. I will recommend PuroClean to all my my [...]

DAWN

FAQ

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying

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Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet.

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How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation,

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Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit.

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Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t

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