PuroClean of Fairfield was prompt, responsive, professional, informative and thorough in addressing our water damage and suspected mold issue. We could not have asked for a more complete education and thorough examination of potential water sources and effective remediation. Customer service was a 10+ as Francis came after hours and on the weekend to be certain every inch was inspected and addressed in a professional and comprehensive manner. Due to his extensive experience in multiple environments, Francis found a source of water damage (broken radiator handle) that other experts overlooked. Saved us time and money. We strongly recommend PuroClean of Fairfield for your home remediation needs.