Customers

Residential Property Restoration Services in the TriCities

CONTACT US

When fire, smoke, water, mold or a biohazard damages a home, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first we salvage everything that can be saved, then our construction specialists make all the necessary post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

"Very professional, excellent and responsive communication from entire staff. Arrived at our heavily water damaged house within hours and stayed well into evening to mitigate the extensive damage. [...]

SERGEANT GREG MALTBY
North Carolina

Leave a Review

"This is the first time I have used PuroClean to clean water after the recent flood. The team were the nicest most professional group I have ever had the pleasure of meeting and working with. They [...]


Clintwood, Virginia

"They were very good and helpful. They did very well under the circumstances from the flood." - Robert, Valle Crucis NC

ROBERT, VALLE CRUCIS NC
Valle Crucis, NC

FAQ

What should I do if I am on fire?

STOP! Moving or running feeds air to the flames and worsens the fire. DROP to the floor—if you stand up, the fire can burn your face. ROLL slowly on the [...]

How do you put out fires without an extinguisher?

You can use sand or dirt to put out small fires. Never use water on an oil fire because water will evaporate and carry burning grease particles. Never use water [...]

Can I stay in my home during the fire damage restoration process?

[VIDEO] This depends on the degree of the damage, your home’s layout, and your comfort level. As an alternate plan, talk with your insurance agent about off-site housing and staying [...]

Can I inspect my house after the fire?

Legally, only a licensed inspector like a structural engineer or industrial hygienist can determine the safety of a building. Besides, the risk of checking the fire damage yourself is too [...]

How do I clean furniture after a fire?

[VIDEO] To remove soot and smoke from walls, furniture and floors, use a mild soap or detergent or mix together 4 to 6 tbsp. tri-sodium phosphate and 1 cup household [...]