Fast, professional, 24-48 hour turnaround

  • Emergency Water Extraction
  • QUICKDRY SYSTEM™ for Drying & Dehumidification
  • Cleaning and Sanitation

Emergencies don’t wait until it’s a convenient time to disrupt your life. We are available 24/7 to help you recover from property damage.

Our state of the art techniques, cleaning solutions and equipment dramatically increase the likelihood of saving your property after a flood.

Over 10,000 families helped

“This is the first time I have used PuroClean to clean water after the recent flood. The team were the nicest most professional group I have ever had the pleasure of meeting and working with. They worked diligently and thoroughly. They were very respectful and explained everything they were doing. I certainly recommend them for any clean up you might have. You will not be disappointed. They work quickly and extremely professionally. I thank God for the company to help me in my time of need! God bless this company!” – Cheryl Estep

“Excellent place. They were incredibly helpful, compassionate, and hard working in helping us deal with our stuff after a fire. They were incredibly conscientious every time and helped us in innumerable ways. If you’re in a situation where you need this service, you are in good hands with this company.” – Alicia Araya

“Excellent demo work. Associates are knowledgeable and sincere in getting your home back to restored shape. When it comes to home disasters be sure you call the team at PuroClean first. Extremely thorough and experienced. Upon arrival they provided documentation that advised the owner and two different supervisors contact info. In times of crisis, it is often small things such as this that will assist you in feeling at ease. Thank you PuroClean!” – Scott Paterson

Cheryl Estep of Clintwood, Virginia
Urgency and
Sensitivity

We move into action 24/7, while recognizing the trauma and emotional upset that occupants suffer. We respond right away to begin the process of recovery.

IICRC Certified Professionals

Our skilled professionals use state-of-the-art techniques, cleaning solutions and equipment to efficiently restore your property.

All Major
Insurance Companies

PuroClean TriCities works with all insurance companies and bills directly, saving you the paperwork. And because we respond 24 hours a day, we often reduce claims costs by 20% or more.

The PuroClean QUICKDRY SYSTEM™

The PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to most effectively and efficiently facilitate evaporation – drying! The system employes state-of-the-art High Capacity Air Movers and Low-Grain Refrigerant Dehumidifiers.

We measure the moisture content of materials, monitor and log progress so we know the actual drying time, and ensure restoration to the appropriate standards of drying.

A prompt response using the PuroClean QuickDry System™ can save 15-40% on water damage claim costs! Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying systems that many of our competitors use.

Flooded Kitchen

Your Local Team for the TriCities will jump into action

We are your neighbors, residents of the TriCities area. We support our schools including K-12, community colleges, first responders, youth programs, and private as well as public universities. We are here to serve our communities as well as you when disaster happens. We are trained, certified and most of all, we care about you and we want to bring your property back to how it was before the disaster happened. Give us a call, learn more about us and ask us how we can help you.

PuroClean’s
Certified Priority Response
Program

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within 4 hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection.
  • All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit supporting documentation within 48 hours of job completion.
Donald Slagle
Johnson City, TN

[owner_name] - Owner/President

From the small town of Damascus, VA and a grad of ETSU, Donnie is proud to call this region home. He opened his PuroClean franchise 20 years ago with a passion to provide a critical service to his community in its time of need. We believe in always keeping family first, and we make it our mission to do all we can to support both the families of our employees and the families in our community when unexpected property damage brings life to a halt. Our goal is to respond quickly, professionally, and with compassion. Call us today for more information on how we can help you.

Achievements

We have been honored to receive the following awards and certifications...

IICRC Certified

EPA Lead Safe Certified

Indoor Air Quality Association Certified

We offer a comprehensive water removal service, including carpet cleaning and restoration, as well as mold and mildew removal. The PuroClean QUICKDRY SYSTEM™ is guaranteed. Call us to find out more!