Great hardworking guys that were nice to have around! They were informative and understanding to our situation.
I used PuroClean to address water damage caused by a broken water pipe at my cottage. They were very professional and did an outstanding job. I would highly recommend them.
From curbing my anxiety to restoring my family room, Mark and his crew did an excellent job! I would highly recommend his service and staff.
As part owner of D1 Properties LLC, which purchases and sells distressed residential properties, we encounter some very unique situations that require professional cleaning and mold restoration. Our “go to” vendor is Puroclean Property Restoration in Green Bay WI. We have had them complete mold restoration in 3 different properties, which were horrible when we purchased them. The smell alone would have turned potential buyers away, but knowing Puroclean could handle it, we were not concerned.. I knew Puroclean had the solution. All 3 properties sold and the new owners do not have to worry about health problems related to mold. We have also had Mark and his teams complete a number of different tasks such as, clean ductwork, clean carpets, and even detail our company vehicles. No matter what questions or problems arise on our projects, Mark always has a solution. I am amazed at the different technologies that Puroclean uses to obtain a successful outcome!
My Daughter had flood damage in her finished basement, due to a leak in the foundation. It was a large clean up job, the carpet was wet, and we wanted to limit the damage as quickly as possible. I called PuroClean Property Restoration. They were able to start the clean up very quickly and efficiently, to minimize the damage. We were extremely satisfied with their speed and professionalism.
We had severe smoke damage in our home from a fire and chose Mark and Puro Clean to help with the restoration, which took 3 1/2 months. They were at the house within minutes of being called. Mark's employees were excellent, personable, professional, courteous, and fully respectful of our situation. Both the service and work performed were beyond our expectations. They strive for perfection, put customer satisfaction first, work hard in nasty conditions, and produce astounding results with their technology, and knowledge, and then ask what more can they do! Marc and his team exceeded expectations in every way and manor.
A bio hazardous team is something you never think you'll have to use when it comes to a loved one's passing but last fall my wife and I were in that position. We had received quotes from two teams, one of which was unbelievably insensitive and rude to my wife and I, in an already horrible situation, and the other was kind but not wanting to help until we had figured out the home owner's insurance. Then we were given Mark Mazzoleni's information. He called us back right away and within a few hours met us at the house. Being a young couple, who clearly had never dealt with anything like this before, Mark went over what we had for the owner's insurance, answered questions, asked questions in a respectful way, and talked to us about the process. Throughout the restoration process Mark did an awesome job communicating with us and the home owner's insurance team. When the time came he even walked through the house for the first time with us. At one point my wife and I felt so overwhelmed Mark sat outside with us and answered two pages of questions, some that did not even have anything to do with his job or team. Mark's team at PuroClean Property Restoration Professionals were also so kind to us. One day we had to stop at the house to drop something off and they said their condolences to us. It was really nice knowing that the people who were working on the house I had grown up in actually cared about our feelings and were sensitive to them. We cannot not say enough how much we appreciate Mark and his team at PuroClean. Thank you for everything!
This past Friday a client of mine came to my office looking for some guidance. As soon as she'd explained her situation I was very concerned and knew she needed an expert opinion immediatley. At that moment I picked up my phone and called Mark Mazzolini from Puroclean. Mark was at her home the next morning on a weekend with his equipment, on his dime with zero indication he'd be paid anything for his help. His decision to assist was invaluable. This is how relationships are not only built, it's how they last for a very long time. Mark and the Puroclean team are outstanding and my client and I couldn't have been more impressed.
These people did an outstanding job! They were totally outstanding in their work in all of the following areas! Helpful, experienced, reliable,organized, knowledgeable, trustworthy, informative and compassionate at all times! I will never call anyone else if I have these kind of problems in the future.
Puroclean helped us tremendously. Fast and efficient they dried are flooded basement, and cleaned our carpets. D.J. who came to our house treated the whole family with kindness, taking time to even pet the family dog entering and exiting each day. In a time of trouble, they helped us emensely. Highly, highly, highly recommend. 6 stars out of 5 if I could