PuroClean of Greenville 
When water floods your home, time is critical. That’s why our team at PuroClean of Greenville is always ready to respond quickly, assess the damage, and get to work. In one of our recent projects, we handled a burst water heater disaster and helped a Greenville homeowner preserve as much of their home as possible. We provided quick and professional water damage restoration in Greenville, SC and in this case study, we’ll walk you through our thorough process.
When the Homeowner Realised Their Home Was in Trouble
We received a call from a homeowner in Greenville, SC, after their burst water heater caused major damage. The tank had released gallons of hot water, which first flooded the utility closet and the bedroom nearby. By the time the water was discovered, it had already traveled into other parts of the home, soaking the living room, hallway, attic, and crawl space.
The affected materials included hardwood flooring, drywall, insulation, baseboards, ceilings, and the subfloor. Because the water had been sitting for a while, mold had started to grow on the wooden framing and inside wall cavities. The homeowner was understandably overwhelmed, and our job was to take that stress off their shoulders and get their home back to normal.
How We Approached the Burst Water Heater Disaster
Every water damage job is different, but our process is always thorough. Here’s how we handled this project, step by step:
Inspection and Moisture Readings
Once we got to the home, we got right to work checking for water damage and possible mold. Here’s what we did:
- Moisture Meters: We used professional moisture meters to measure how much water had soaked into floors, walls, and ceilings.
- Room-by-Room Check: We walked through every affected space – including the attic and crawl space – to get a full picture of the damage.
- Mold Detection: During the inspection, we found signs of mold starting to grow on the ceilings, framing and inside some wall cavities.
Setting Up Containment
To stop the mold from spreading, we put up containment around affected areas. This helped protect the rest of the home during cleanup and drying.
Removing Damaged Materials
We had to remove a lot of materials to get to the wet surfaces underneath. This included drywall, floorboards, baseboards, insulation, and even parts of the ceiling. In some areas, specifically in the bedroom, we exposed wall cavities to make sure that no moisture was trapped behind the walls.
Mold Remediation
After removing the wet materials, we used HEPA vacuums to clean the exposed surfaces. We then scrubbed all visible mold off the framing and other materials and applied an antimicrobial solution to help prevent it from coming back.
Drying the Structure
Next, we brought in commercial-grade air movers and dehumidifiers. This equipment is crucial in any water damage job because it pulls moisture from the air and dries out structural components like wood framing and subfloors.
Monitoring Moisture Levels
Every day, we came back to take moisture readings. This helped us track progress and make sure everything was drying correctly. Once all the areas were confirmed dry and safe, we removed our equipment.
Another Happy Homeowner and Another Safe and Dry Home
By the time we wrapped up, the home was clean, dry, and mold-free. The homeowner was relieved to have everything handled professionally and quickly. It’s always our goal to leave every customer feeling confident their home is safe again – and that’s exactly what we did here.
Call PuroClean of Greenville for Expert Water Damage Help
This project is a great example of how fast action and the right process can stop water damage from turning into a much bigger problem. At PuroClean of Greenville, we take pride in helping homeowners recover quickly and safely from water disasters like this one.
If you’ve had a water leak, pipe burst, or flood, call us today at (864) 528-2138, or send us a message through this online form. Let’s get your home back on track together!
PuroClean of Greenville 