Tackling a Washing Machine Leak: How We Saved a New Home in Fountain Inn, SC 

At PuroClean of Greenville, we know how frustrating and stressful water damage can be, especially for homeowners who’ve just moved into a new place. That’s exactly what happened to one of our clients in Fountain Inn, South Carolina. She had only been in her new home for a short time when an unexpected washing machine leak caused water to spread into several rooms. Thankfully, she called us right away, and we were able to respond quickly to stop the damage and get her home back to normal with our professional water damage mitigation in Fountain Inn, SC.

When the Homeowner Discovered the Washing Machine Leak

We got a call from a homeowner in Fountain Inn who had just moved into her new house. After starting her first load of laundry, she left to run errands and came back to find water everywhere. When she told us the water had spread to her laundry room, master bedroom, bathroom, hallway, and kitchen, we were on our way immediately to stop the damage from spreading further and save as much of her new home as possible.

How Our Team Approached the Project

When we arrived, we knew that quick action was necessary, not only to stop the spread of water, but also to prevent mold from lingering moisture. Here’s how we handled this washing machine leak step by step:

Inspection and Moisture Detection

As always, the first step was to inspect the source of damage and other affected rooms:

• Discovering the problem: Very quickly, our team discovered that the washing machine supply line wasn’t connected to the plumbing. This caused water to spill out and run through several areas of the home. Luckily, the homeowner caught the leak fairly early, so the damage was not extensive, but quick action was still essential.
• Inspecting the moisture: Using our moisture meters, we checked walls, floors, and baseboards to find where the water had spread. 
• Creating a plan: This step helped us create a plan for drying and prevented hidden moisture from turning into mold later on.

Removing Damaged Materials

We carefully removed the baseboards in the laundry room so we could dry behind them. While the drywall showed no major damage, we still checked it thoroughly for moisture. We also had to remove a portion of the carpet in the laundry room along with sections of flooring, in order to access all water-damaged areas and make sure each corner would be properly dried.

Drying the Affected Areas

To dry the home quickly and completely, we set up industrial-grade air movers in each affected room. These powerful fans pushed dry air across surfaces and pulled moisture out of materials like flooring and carpet padding. We monitored the equipment daily to ensure the area was drying properly.

Preventing Mold Growth

After the drying phase, we applied an EPA-approved antimicrobial solution to all affected surfaces. We needed to take this step to make sure that mold wouldn’t settle inside this home, especially in hidden areas like under flooring or behind trim. It also helped us get rid of any lingering odors and gave the homeowner peace of mind that their home was safe.

Another Successful Mitigation, Another Safe Home

At PuroClean of Greenville, every successful water damage mitigation means one more family can feel safe and secure in their home again. In this case, we responded quickly, took the right steps, and prevented further damage – all while keeping the homeowner informed and reassured throughout the process. Once we completed the job, the homeowner expressed her gratitude for our quick arrival and thorough service, and we were happy to know we helped her save her new home from an even bigger water disaster.

Call PuroClean of Greenville for Water Damage Help You Can Trust

At PuroClean of Greenville, we believe in fast response, clear communication, and treating every home like it’s our own. We were glad to help this Fountain Inn homeowner recover quickly from unexpected water damage – and we’re always here when you need us. Whether it’s a small leak or a major flood, our team is trained, certified, and ready to handle any water damage emergency. If you’re dealing with a similar situation, reach out to our team today at (864) 528-2138, or fill out this online form for a free estimate.