PuroClean of Hempstead: A Trusted Partner for Insurance Agents Across Nassau County

PuroClean is a Preferred Provider for Top Insurance Companies Nationwide—Now Serving Hempstead with Local Expertise

At PuroClean of Hempstead, we understand how important it is for insurance professionals—adjusters, agents, and claims managers—to partner with a restoration company that delivers fast, high-quality service and compassionate customer care. That’s why we’ve become the go-to property restoration provider in Hempstead and across Nassau County.

Insurance Agents

When your policyholders experience property damage, whether from water, fire, mold, or biohazards, you need a local restoration team that’s certified, responsive, and fully aligned with insurance industry best practices. That’s us.


Why Insurance agents in Hempstead Choose PuroClean:

✅ 24/7 Emergency Services
We’re available day or night to respond to claims quickly, reducing loss severity and improving customer satisfaction.

✅ IICRC-Certified Technicians
Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and trained to restore properties efficiently, safely, and in compliance with insurance protocols.

✅ Transparent, Insurance-Friendly Documentation
We use advanced technology to provide real-time updates, complete photo documentation, moisture readings, and detailed scopes of work. This helps you process claims faster and with fewer questions.

✅ National Reach, Local Response
As part of a network of over 475 offices across North America, PuroClean of Hempstead combines national standards with deep knowledge of Hempstead’s local housing and commercial property landscape.

✅ Cost-Effective, Policyholder-Focused Solutions
We help control claim costs by restoring instead of replacing wherever possible—and always working with empathy and professionalism to ensure policyholder satisfaction.


Your Customers Are in Good Hands

We proudly refer to our team as the Paramedics of Property Damage™—because when disaster strikes, we arrive with urgency, expertise, and compassion. We work closely with both the insured and the insurer to provide peace of mind and restore properties back to pre-loss condition as quickly as possible.

With one call, we’re on the scene—ready to mitigate loss, communicate every step, and represent your brand with care and professionalism.


Proudly Serving Hempstead & Surrounding Areas:

  • Hempstead
  • Uniondale
  • Garden City
  • Baldwin
  • Freeport
  • Rockville Centre
  • West Hempstead
  • Roosevelt
  • Elmont
  • Valley Stream and nearby Nassau County communities

Partner with a local restoration provider you and your policyholders can trust.
Choose PuroClean of Hempstead—where speed, skill, and compassion meet.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless, as well as results – will prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (516) 399-4400 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

Get the Inside Scoop

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (516) 399-4400 to speak to a business development specialist or email us at [email protected]

FAQ

Do I need to have a permit for deconstruction services?

A permit may be required based on your city and the scope of work. [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

Why should I consider using PuroClean for reconstruction?

PuroClean is the best option for reconstruction services because we know and understand the scope of the work to be done after restoration and remediation due to water, fire, mold [...]

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood or other catastrophic events. [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]