Elderly Hoarding Situation Calls for Sensitive and Compassionate Service

Hoarding is a complicated and difficult situation for everyone involved, especially when it’s a family member dealing with an elderly hoarding situation. For those who suffer from hoarding disorder, it can be an embarrassing mental illness that affects about 2.6% of the population in America, according to the American Psychiatric Association. Older individuals are especially susceptible. Many people who suffer from this disorder are not aware they have a problem or how severe their problem is. These people require patience and outside help.

PuroClean Performs Biohazard Cleanup at Elderly Hoarding Scene

Recently we were contacted by a family needing help with an elderly hoarding situation. Because of the pandemic and other factors, they had not seen their family member’s bedroom in about two years. During that time, the elderly gentleman with a medical issue spent many hours in this room alone, in bed. The family member was shocked when a hired housekeeping service contacted them to report that the bedroom was a biohazard and in need of a company that specializes in biohazard cleanup to assist.

We arrived first to assess the condition of the room and complete an estimate. Our team understood the sensitive nature of the elderly family hoarding situation for all involved; we made it a point to make the resident feel at ease with us, as well as to reassure the family member who called. Though it was tough to see a family suffering and feeling hopeless, we remained positive throughout the process and showed extra care and compassion.

A new bed was arriving for the elderly gentleman, so we needed to get the job done in just one day. Our crew donned proper PPE for the work, as we do with all biohazard jobs. We started by carefully and safely removing all trash and anything with biological waste on it. When that was complete, we thoroughly cleaned all surfaces in the room. The room was move-in ready when our team left the home.

Although it was straightforward work, this was a difficult job for our team. We wanted to ensure the job was done right and the entire family was well taken care of. The family member who called in the job was thankful for our professionalism and work. The best part of it all was hearing the genuine excitement in the family’s voices when they saw the newly cleaned room after we finished.

Call PuroClean of Houston for Biohazard Cleanup Services

At PuroClean of Northeast Houston – Beltway, we truly care about our clients. We understand many situations, from home fires to elderly hoarding are delicate and can feel overwhelming. We take care to work carefully and compassionately to ensure the job is completed right and our clients are provided for. If you find yourself in need of property restoration from biohazard cleanups to water or fire damage remediation and restoration, reach out to us 24/7 at (713) 250-8800.