Restoration Response: Fire vs. Water

Fire Restoration

Fire damage restoration and water damage restoration are two very different types of jobs, so it’s no surprise that they need to be approached by the responding restorers accordingly.

Now that’s not to say that the two types of jobs don’t also have similarities. For instance, in a residential setting, there’s the issue of containment, inspection to determine the scope of the work about to be done, and being empathetic with potentially distraught homeowners. But here’s a look at some of the big differences between the two approaches:

As you can see, responding to fire and water is different. But there’s one big similarity between the two that’s worth highlighting—empathizing with the homeowner. Remember, these are people who can be very fragile after an unexpected home disaster. So work with them, consider what they feel is “the most important thing” to take care of after a loss and do your best to accommodate their wishes. Whether it’s fire or water, the homeowner’s immediate needs should always be taken seriously.

Last edited on 11th of June 2018

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