"PuroClean was a welcome relief to an otherwise challenging situation. My upstairs and downstairs flooded one day before it was scheduled to close. Puroclean came out the very same night to begin taking out the affected areas. The owner himself came, and he was very knowledgeable and friendly. He told me what I should expect and gave me his cell phone number to contact him at any time (which I did, and he always responded). I always felt like I was in the loop. The professional, excellent work quickly. With all the mess that I went through during the insurance claim process, dealing with PuroClean was the only point that I felt at ease."