{"id":33,"date":"2026-02-04T20:35:00","date_gmt":"2026-02-04T20:35:00","guid":{"rendered":"https:\/\/purocleanstage.wpengine.com\/new-puroclean-demo\/?page_id=33"},"modified":"2026-10-31T18:06:09","modified_gmt":"2026-10-31T18:06:09","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.puroclean.com\/lakeville-mn\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Services You Can Count On Getting The Job Done Right<\/h2>\n\n\n<p class=\"text-xl lg:text-2xl text-primary font-bold leading-relaxed wp-block-paragraph\">We Provide Home Restoration Throughout Lakeville, MN<\/p>\n\n<p>When your home is damaged, you need a restoration company you can trust to help you through the process. You\u2019re looking for a company that understands the difficult time you\u2019re in, who will offer guidance and compassion, as well as the highest quality of expert restoration solutions. PuroClean is a professional Minnesota company that provides restoration for both your property and for you. We fulfill our mission to care for the people in our community through our fully certified and educated restoration services.<\/p>\n\n\n<p><strong>Contact PuroClean of Lakeville any time, day or night:<\/strong> call <a href=\"tel:+19523778477\">(952) 377-8477<\/a> or send us a message. We are based in the Lakeville area and help homes and businesses across the south metro with water, fire, smoke, mold and biohazard damage. Estimates are free.<\/p>\n\n\n\n<h2>Visit or Call PuroClean of Lakeville<\/h2>\n<div class=\"puro-nap\" style=\"display:flex;flex-wrap:wrap;gap:24px;align-items:flex-start\">\n  <div style=\"flex:1 1 280px\">\n    <p><strong>PuroClean of Lakeville<\/strong><br>\n    15195 Boulder Ct, Unit 50<br>\n    Rosemount, MN 55068<br>\n    Phone: <a href=\"tel:9523778477\">(952) 377-8477<\/a><br>\n    Hours: Open 24 hours, 7 days a week for emergencies<\/p>\n    <p>Serving Lakeville, Burnsville, Apple Valley, Farmington, Prior Lake, Savage, Rosemount, Eagan, Bloomington and nearby communities.<\/p>\n    <p><a href=\"https:\/\/www.google.com\/maps\/dir\/?api=1&amp;destination=15195+Boulder+Ct+Unit+50%2C+Rosemount%2C+MN+55068\" target=\"_blank\" rel=\"noopener\">Get directions<\/a> \u00b7\n    <a href=\"https:\/\/search.google.com\/local\/writereview?placeid=ChIJx6BkAhA19ocRJO135gaF8N0\" target=\"_blank\" rel=\"noopener\">Leave us a Google review<\/a><\/p>\n  <\/div>\n  <div style=\"flex:1 1 320px\">\n    \n  <\/div>\n<\/div>\n\n\n\n<h2>How to Contact PuroClean of Lakeville<\/h2>\n<p>The fastest way to reach us is by phone. We answer 24 hours a day, 7 days a week, including weekends and holidays.<\/p>\n<ul>\n<li><strong>Call:<\/strong> <a href=\"tel:+19523778477\">(952) 377-8477<\/a><\/li>\n<li><strong>Send a message:<\/strong> use the form on this page for questions that are not urgent, such as scheduling a free estimate.<\/li>\n<li><strong>Emergency?<\/strong> Please call instead of sending a message, so we can talk you through the first steps right away.<\/li>\n<\/ul>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.puroclean.com\/lakeville-mn\/wp-content\/uploads\/sites\/980\/2026\/10\/m05-puroclean-van-side-neighborhood.jpg\" alt=\"PuroClean of Lakeville van in a neighborhood, ready when you contact PuroClean of Lakeville\" width=\"1179\" height=\"682\" loading=\"lazy\" \/><figcaption>A PuroClean of Lakeville van in a south metro neighborhood.<\/figcaption><\/figure>\n<h2>When to Contact PuroClean of Lakeville<\/h2>\n<p>Contact PuroClean of Lakeville when you are dealing with any of these:<\/p>\n<ul>\n<li><strong>Water damage:<\/strong> burst pipes, appliance leaks, flooded basements, sump pump failures and roof leaks. See <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/services\/water-damage-restoration\/\">water damage restoration<\/a>.<\/li>\n<li><strong>Fire and smoke damage:<\/strong> soot, smoke odor, water left from firefighting and board-up. See <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/services\/fire-damage-restoration\/\">fire damage restoration<\/a>.<\/li>\n<li><strong>Mold:<\/strong> musty smells, visible growth or mold after a leak. See <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/services\/mold-removal\/\">mold removal<\/a>.<\/li>\n<li><strong>Biohazard and sewage:<\/strong> sewage backups, trauma scenes and other hazardous cleanups. See <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/services\/biohazard-cleanup\/\">biohazard cleanup<\/a>.<\/li>\n<li><strong>Odors:<\/strong> including tobacco smoke and other odors that did not come from a fire.<\/li>\n<li><strong>Repairs and reconstruction<\/strong> after the damage has been cleaned up and dried.<\/li>\n<\/ul>\n<h2>What to Have Ready When You Contact PuroClean of Lakeville<\/h2>\n<p>You do not need everything on this list to call. Any of it helps us plan:<\/p>\n<ul>\n<li>Where the property is and the best phone number to reach you<\/li>\n<li>What happened and when you first noticed it<\/li>\n<li>Which rooms or floors are affected<\/li>\n<li>Whether the water, power or gas has been shut off<\/li>\n<li>Your insurance company and claim number, if you have one<\/li>\n<li>Photos of the damage, if you can take them safely<\/li>\n<\/ul>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.puroclean.com\/lakeville-mn\/wp-content\/uploads\/sites\/980\/2026\/10\/15-thermal-camera-moisture-detection.jpg\" alt=\"Thermal camera moisture check after you contact PuroClean of Lakeville about a leak\" width=\"1536\" height=\"2048\" loading=\"lazy\" \/><figcaption>We use thermal cameras and moisture meters to see how far water has spread. Photo from a PuroClean of Lakeville water damage job.<\/figcaption><\/figure>\n<h2>What Happens After You Contact PuroClean of Lakeville<\/h2>\n<ol>\n<li><strong>We listen and give you first steps.<\/strong> We ask a few questions and tell you what you can safely do right now.<\/li>\n<li><strong>We arrive on-site quickly<\/strong> and inspect the damage with moisture meters and other tools.<\/li>\n<li><strong>We explain the plan.<\/strong> You get a free estimate and a clear picture of the work before it starts.<\/li>\n<li><strong>We get to work.<\/strong> Depending on the job, that can mean removing water, moving or lifting furniture off wet floors, board-up, containment, cleaning or odor removal.<\/li>\n<li><strong>We follow up.<\/strong> On water jobs we make follow-up moisture-monitoring visits until the structure is dry.<\/li>\n<li><strong>We finish the job.<\/strong> We handle repairs and reconstruction, so you work with one team from start to finish.<\/li>\n<\/ol>\n<h2>Safety Steps While You Wait<\/h2>\n<h3>Water<\/h3>\n<p>Stay out of standing water near outlets, cords or appliances. Turn off the main water valve if a pipe or fixture is leaking. Turn off power to wet areas only if you can reach the breaker safely.<\/p>\n<h3>Fire and smoke<\/h3>\n<p>Do not go back inside until the fire department says it is safe. Do not wipe soot, and do not run the furnace or air conditioner until the system has been checked. The <a href=\"https:\/\/www.ready.gov\/home-fires\" target=\"_blank\" rel=\"noopener\">Ready.gov home fires guide<\/a> has more advice for the days after a fire.<\/p>\n<h3>Mold<\/h3>\n<p>Do not scrub or disturb large areas of mold, and keep the door to the room closed. Fixing the moisture source is the first step.<\/p>\n<h3>Sewage<\/h3>\n<p>Keep children and pets away from the area, avoid touching sewage, and stop using sinks, toilets and drains until the cause is found.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.puroclean.com\/lakeville-mn\/wp-content\/uploads\/sites\/980\/2026\/10\/13-subfloor-extraction-lakeville.jpg\" alt=\"Technician extracting water from a subfloor after a homeowner chose to contact PuroClean of Lakeville\" width=\"1200\" height=\"1600\" loading=\"lazy\" \/><figcaption>Removing water from a subfloor. Photo from a PuroClean of Lakeville water damage job in Lakeville.<\/figcaption><\/figure>\n<h2>What Our Free Estimate Includes<\/h2>\n<p>When you contact PuroClean of Lakeville for an estimate, a member of our team visits the property and:<\/p>\n<ul>\n<li>Looks at every affected room and asks what happened<\/li>\n<li>Checks for hidden moisture, soot or mold with the right tools for the job<\/li>\n<li>Takes photos you can keep for your records and your insurance company<\/li>\n<li>Explains what we recommend, in plain language, and answers your questions<\/li>\n<li>Gives you the estimate so you can decide on next steps<\/li>\n<\/ul>\n<h2>How to Get Ready for Our Visit<\/h2>\n<ul>\n<li><strong>Clear a path<\/strong> to the damaged area if you can do it safely.<\/li>\n<li><strong>Put pets in a closed room<\/strong> or crate so they stay safe while doors are open and equipment is moving.<\/li>\n<li><strong>Make a list of questions<\/strong> for us and for your insurance company.<\/li>\n<li><strong>Gather your policy information<\/strong> if you plan to file a claim.<\/li>\n<li><strong>Tell us about access,<\/strong> such as gate codes, building managers or the best place to park.<\/li>\n<\/ul>\n<h2>Quick Tips by Room<\/h2>\n<p><strong>Kitchen:<\/strong> turn off the shutoff valve under the sink or behind the dishwasher or refrigerator. Move small appliances and food off wet counters and floors.<\/p>\n<p><strong>Bathroom:<\/strong> close the valve behind the toilet if it is overflowing. Do not keep flushing. If water is coming through the ceiling below, keep people out of that room.<\/p>\n<p><strong>Laundry room:<\/strong> unplug the washer only if the outlet and floor are dry, and close the hot and cold valves behind it.<\/p>\n<p><strong>Basement:<\/strong> check the sump pump, keep away from water near the furnace or electrical panel, and lift small items off the floor. Our crews move heavy furniture.<\/p>\n<p>Whatever the room, contact PuroClean of Lakeville once you and your family are safe. We can walk you through the next step on the phone.<\/p>\n<h2>Common Reasons to Contact PuroClean of Lakeville by Season<\/h2>\n<p><strong>Winter:<\/strong> frozen and burst pipes, ice dams that leak into ceilings, and furnace or fireplace fires.<\/p>\n<p><strong>Spring:<\/strong> snowmelt and heavy rain that flood basements, and sump pumps that stop working.<\/p>\n<p><strong>Summer:<\/strong> thunderstorms, hail and wind that let water in, and humid basements where mold can grow.<\/p>\n<p><strong>Fall:<\/strong> clogged gutters that send water toward the foundation, and outdoor spigots that freeze if they are not drained.<\/p>\n<p>No matter the season, contact PuroClean of Lakeville as soon as you notice a problem. Small leaks are easier and less costly to fix than large ones.<\/p>\n<h2>What Not to Do After Damage<\/h2>\n<ul>\n<li>Do not use a household vacuum on standing water.<\/li>\n<li>Do not turn on ceiling fans or lights in a room where water is coming through the ceiling.<\/li>\n<li>Do not wipe or scrub soot from walls and ceilings.<\/li>\n<li>Do not paint over water stains or mold before the cause is fixed.<\/li>\n<li>Do not throw away damaged items before you have photos and your insurance company has had a chance to see them.<\/li>\n<\/ul>\n<h2>How We Keep You Informed<\/h2>\n<p>After you contact PuroClean of Lakeville, you will know what is going on. We explain each step before we start it, share photos and moisture readings, and tell you what to expect next. If plans change, we tell you why. If you are working with an adjuster, we can share the same records with them.<\/p>\n<h2>Odor Removal and Board-Up<\/h2>\n<p>Not every call is a flood or a fire. Many people contact PuroClean of Lakeville about odors that will not go away, such as tobacco smoke left by a previous owner or tenant, pet odors or a musty smell from an old leak. We find where the odor is coming from and treat it there instead of covering it up. Our guide to <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/blog\/cigarette-smoke-odor-removal\/\">cigarette smoke odor removal<\/a> explains how that works.<\/p>\n<p>We also provide board-up. After a fire, a storm or a break-in, we cover broken windows, doors and roof openings to keep out weather and intruders until repairs can be made. If your home or business is open to the weather, call <a href=\"tel:+19523778477\">(952) 377-8477<\/a> and tell us what you see.<\/p>\n<h2>Repairs After the Cleanup<\/h2>\n<p>Once a space is clean and dry, it still needs to be put back together. We handle repairs and reconstruction, from drywall and paint to flooring and trim, so you do not have to find and manage a second contractor. Contact PuroClean of Lakeville to talk through what your project needs.<\/p>\n<h2>Insurance Questions<\/h2>\n<p>We work with insurance companies and help document claims. We take photos, moisture readings and notes you can share with your adjuster, and we can bill your insurance company directly. Your insurer decides what your policy covers, so we suggest you contact your insurance company early, too. Our guide to <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/blog\/restoration-insurance-claims\/\">restoration insurance claims<\/a> explains the most common types.<\/p>\n<h2>For Businesses and Property Managers<\/h2>\n<p>Offices, retail stores, rental and multi-unit buildings, and industrial and warehouse properties can contact PuroClean of Lakeville 24\/7 as well. We plan the work to help you restore operations quickly and give you the records owners and adjusters need. Learn more about our <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/commercial-services\/\">commercial restoration services<\/a>.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.puroclean.com\/lakeville-mn\/wp-content\/uploads\/sites\/980\/2026\/10\/16-commercial-store-water-damage.jpg\" alt=\"Water damage in a commercial store, the kind of job businesses contact PuroClean of Lakeville about\" width=\"1179\" height=\"1567\" loading=\"lazy\" \/><figcaption>Water damage in a retail store. Photo from a PuroClean of Lakeville commercial water damage job.<\/figcaption><\/figure>\n<h2>Why Homeowners Contact PuroClean of Lakeville<\/h2>\n<ul>\n<li><strong>Help any hour.<\/strong> We answer 24\/7 and arrive on-site quickly.<\/li>\n<li><strong>Trained crews.<\/strong> Our technicians are IICRC-certified, and we are licensed and insured.<\/li>\n<li><strong>Free estimates<\/strong> with a clear plan before work starts.<\/li>\n<li><strong>One team, start to finish.<\/strong> We handle cleanup, drying, odor removal, board-up and repairs and reconstruction.<\/li>\n<li><strong>Insurance help.<\/strong> We document the damage and can bill your insurer directly.<\/li>\n<li><strong>A local owner.<\/strong> We are based in the Lakeville area and serve the entire south metro. Read more <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/about-us\/\">about PuroClean of Lakeville<\/a>.<\/li>\n<\/ul>\n<h2>Tell Us How We Did<\/h2>\n<p>After the job is done, we welcome your feedback, good or bad. If we helped you, a Google review using the link above helps your neighbors find us when they need to contact PuroClean of Lakeville. If something did not go the way you expected, please call us so we can talk it through.<\/p>\n<h2>Areas You Can Contact PuroClean of Lakeville From<\/h2>\n<p>We serve the entire south metro. Find local information for your city:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-apple-valley-mn\/\">Apple Valley<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-burnsville-mn\/\">Burnsville<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-eagan-mn\/\">Eagan<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-farmington-mn\/\">Farmington<\/a> and <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-rosemount-mn\/\">Rosemount<\/a><\/li>\n<li><a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-prior-lake-mn\/\">Prior Lake<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-savage-mn\/\">Savage<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-shakopee-mn\/\">Shakopee<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-credit-river-mn\/\">Credit River<\/a> and <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-elko-new-market-mn\/\">Elko New Market<\/a><\/li>\n<li><a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-inver-grove-heights-mn\/\">Inver Grove Heights<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-mendota-heights-mn\/\">Mendota Heights<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-hastings-mn\/\">Hastings<\/a> and <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-cottage-grove-mn\/\">Cottage Grove<\/a><\/li>\n<li><a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-st-paul-mn\/\">St. Paul<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-woodbury-mn\/\">Woodbury<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-stillwater-mn\/\">Stillwater<\/a>, <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-eden-prairie-mn\/\">Eden Prairie<\/a> and <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/water-damage-restoration-chaska-mn\/\">Chaska<\/a><\/li>\n<\/ul>\n<p>See every city and service on our <a href=\"https:\/\/www.puroclean.com\/lakeville-mn\/service-areas\/\">areas we serve<\/a> page.<\/p>\n<h2>Contact PuroClean of Lakeville: FAQ<\/h2>\n<h3>Can I contact PuroClean of Lakeville at night or on a weekend?<\/h3>\n<p>Yes. We answer 24\/7, every day of the year.<\/p>\n<h3>Is there a charge for an estimate?<\/h3>\n<p>No. Estimates are free. During the visit we explain what we found and what we recommend, and you decide what to do next.<\/p>\n<h3>Are your technicians certified?<\/h3>\n<p>Yes. Our technicians are IICRC-certified, and PuroClean of Lakeville is licensed and insured.<\/p>\n<h3>Should I contact PuroClean of Lakeville or my insurance company first?<\/h3>\n<p>If water is still coming in or the home is not secure, call us first so we can help stop the damage. Then call your insurance company. If things are stable, it is fine to call either one first.<\/p>\n<h3>Do you only work in Lakeville?<\/h3>\n<p>No. We are based in the Lakeville area and serve the entire south metro, including the cities listed above. If you are not sure whether we cover your area, just call. We will tell you right away, and if we cannot help, we will say so.<\/p>\n<p><strong>Ready to talk?<\/strong> Contact PuroClean of Lakeville at <a href=\"tel:+19523778477\">(952) 377-8477<\/a>, 24\/7, for a free estimate. We are here to help.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Services You Can Count On Getting The Job Done Right We Provide Home Restoration Throughout When your home is damaged, you need a restoration company you can trust to help you through the process. You\u2019re looking for a company that understands the difficult time you\u2019re in, who will offer guidance and compassion, as well as the highest quality of expert restoration solutions. PuroClean is a professional company that provides restoration for both your property and for you. We fulfill our mission to care for the people in our community through our fully certified and educated restoration services. Contact PuroClean of<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-contact-us.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.puroclean.com\/lakeville-mn\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.puroclean.com\/lakeville-mn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.puroclean.com\/lakeville-mn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.puroclean.com\/lakeville-mn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.puroclean.com\/lakeville-mn\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":3,"href":"https:\/\/www.puroclean.com\/lakeville-mn\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":20426,"href":"https:\/\/www.puroclean.com\/lakeville-mn\/wp-json\/wp\/v2\/pages\/33\/revisions\/20426"}],"wp:attachment":[{"href":"https:\/\/www.puroclean.com\/lakeville-mn\/wp-json\/wp\/v2\/media?parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}