Water Damage Restoration in Lexington

PuroClean of Columbia, SC prides itself on the ability to respond rapidly to water damage problems and emergencies in Columbia, SC and surrounding areas. We understand that water damage can be caused by all sorts of issues ranging from leaky faucets to something more serious like frozen or burst pipes. Your home is in good hands with our certified and trained technicians. Our goal here at PuroClean of Columbia, SC is to avoid any further problems and avoid the risk of mold that could affect the structure of your home. Don’t wait to contact us anytime at (803) 500-9227.

Trust PuroClean of Columbia, SC for your Water Damage Remediation

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean of Columbia, SC water damage restoration technicians ensure that the water damage to your property – both visible and invisible is restored, they do this while caring for your property and belongings.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective strategy as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to practice transparency so that all parties affected are fully informed and able to make crucial decisions. Throughout your water damage in Columbia, SC repair process, we ensure that you and your insurance company are fully informed on all steps of our work. We let you know what to expect and what you can and can’t do as we go along.

It’s our goal to support you with as much kindness and minimal disruption to your everyday life, because we understand the trauma you are experiencing. PuroClean of Columbia, SC can be trusted to respond to your Columbia, SC water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your home.

We will stay in contact with you and your insurance agent throughout the entire process to keep you updated on our progress. State-of-the-science equipment is used by our certified technicians to precisely measure just how bad the water damage is and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Columbia, SC

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Columbia, SC Emergency Water Extraction

We begin by strategically placing commercial water removal equipment that will quickly rid your property of standing water.

• Once the water has been removed, any affected areas and belongings are removed to be stored or discarded. This first step happens right away and is performed using our advanced pumping machines. PuroClean will begin water removal immediately using our high tech commercial water pumping equipment. Upon completion of the water removal process, PuroClean will remove all damaged structures and/or belongings whether they are to be stored or discarded.
• Upon completion, the equipment will be removed and the water is discarded elsewhere by PuroClean’s technicians.

Drying & Dehumidification

Areas needing dried and dehumidified are marked, isolated and prepped to undergo this process.

1. Your belongings and upholstery need to be moved to ensure the process can be completely executed.
2. A PuroClean professional will assess the isolated area and choose locations for air moving machines. Areas of the home or business that contain the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these machines are quite loud.
3. These powerful air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water removed is disposed of by our technicians at a separate location.
4. Only after monitoring the humidity and confirming the levels have returned to normal, your items and property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Columbia, SC

Water damage repair in Columbia, SC is very important, but the safety of everyone involved is our number one priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a rain event, flood, problem plumbing, leaky AC, or roof.

What You Should Do:

• Shut Off Water: Shut down the home’s water source and call a plumber for repairs.
• Be Cautious: Due to wet floors, make sure to watch your step. Also, watch for trip and fall hazards as well as for exposed electrical wires.
• Remove Excess Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, turn on your A/C.
• Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
• Manage Area Rugs and Obstacles: Remove any area rugs and pick up all items that may be sitting on the floor.
• Dry Storage Containers: Open wet suitcases or storage bins; and, if possible, have them dry in the sun.
• Protect Valuables: Relocate any paintings and other art to a safe, dry place.
• Dry Clothing: Quickly dry all garments. Hang fur and leather goods to dry at room temperature.
• Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs that are touching wet carpets. Open any drawers and cabinet doors to dry out interiors (but don’t force them open).
• Call PuroClean Immediately: Call PuroClean of Columbia, SC. Our trained techs are highly skilled in Columbia, SC water damage repair.

Do Not Do:

• DO NOT VACUUM: You shouldn’t use a traditional everyday vacuum cleaner. Only use a wet vac, the type specifically made to handle water.
• Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is already plugged in.
• Do not use any devices or appliances: DO NOT touch or run any electrical appliances, such as TVs, computers, radios, fans, or anything that is or may be plugged into electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
• DON’T USE YOUR HEAT: The cooler you keep your affected area, the better. Hotter temperatures promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Columbia, SC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (803) 500-9227.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (803) 500-9227 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.