Why Choose Purofirst Disaster Services

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of Louisville, KY prides itself on the ability to respond quickly to water damage issues and emergencies in Louisville, KY and surrounding areas. We understand that water damage can be caused by all sorts of events ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Louisville, KY is to prevent any further problems and avoid the risk of mold that could affect the structure of your home. Don’t hesitate to contact us anytime at (502) 244-1510.

Trust PuroClean of Louisville, KY for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The PuroClean of Louisville, KY IIRCRC certified water damage restoration technicians are there to ensure that the obvious and hidden water damaged areas of your property are restored – while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We will work with you and your insurance company throughout the Louisville, KY water damage repair process. This is to make sure that you both know what is happening, what to expect and what you can do. At PuroClean of Louisville, KY, we are always transparent to ensure that all parties know what’s happening and can make confident decisions.

We understand the impact this has on you and your family and will assist you with compassion and minimal disruption to daily life. PuroClean of Louisville, KY can be counted on to quickly and carefully respond to your Louisville, KY water damage emergency 24/7 and to salvage your property as professionally as possible.

We will stay in touch with you and your insurance agent through the whole process to keep you updated on our progress. State-of-the-science equipment is used by our certified technicians to precisely measure just how bad the water damage is and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Louisville, KY

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Louisville, KY Emergency Water Extraction

We begin by removing any standing water present on your premises using high-grade equipment strategically placed to extract all water from the premises.

  • Once the water has been removed, any affected areas and belongings are relocated to be stored or discarded. This first step takes place immediately and is carried out using our advanced pumping machines. PuroClean will begin water removal immediately using our high tech commercial water pump machines. Upon completion of the water removal process, PuroClean will remove all affected structures and/or belongings whether they are to be stored or discarded.
  • Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s professionals.

Drying and Dehumidification

When all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

  1. This procedure calls for all belongings to be relocated to thoroughly complete the water removal.
  2. Our professionals will place industrial air movers, focusing on the most affected areas. The most highly affected areas will be the focus, and trapped water will be removed by the machines. These powerful air movers are very loud.
  3. Next, the water will be sucked out by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out is to be disposed of by the PuroClean professional in another location.
  4. Once the moisture levels return to normal, your PuroClean technicians will bring back moved items and property to where they belong in your house. The humidity levels are monitored closely by our technicians to ensure that things can get back to normal as soon as possible.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Louisville, KY‘s Water Damage Dos and Don’ts

Repairing water damage in Louisville, KY is very important, but the safety of everyone involved is our top priority. Whether mitigating or restoring water damage, the following tips will help reduce the risk of you suffering a setback due to a heavy rain, flood, faulty plumbing, leaky AC, or roof.

What To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
  • Be extra careful: Watch your step as floors may be wet and slick. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to speed up the drying process and in hot weather, only if it’s safe to do so, switch on your A/C.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Eliminate obstacles – Remove all rugs: Pick up wet rugs and remove all items that are sitting on the floor and/or in the main walkway area.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all wet clothes. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put tin foil or some sort of plastic under all furniture legs touching wet carpets. Open cabinet doors and drawers to dry out interiors (but don’t force them open).
  • Call PuroClean Immediately: Call PuroClean of Louisville, KY. Our certified technicians are highly skilled in Louisville, KY water damage repair.

Do Not Do:

  • Don’t operate a vacuum cleaner: DO NOT USE your regular household vacuum cleaner. You can use a wet vac or wet/dry vac that is created to handle water cleanup.
  • Don’t touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it be. Don’t touch any cords at all.
  • Don’t Operate Electrical Appliances: DON’T TURN ON TVs, radios, computers, ceiling fans, or any electrical appliances especially while standing on wet carpets or floors, particularly concrete or tile floors.
  • Do Not turn up the heat: keep interiors cool, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Louisville, KY are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (502) 244-1510.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (502) 244-1510 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Category 1 (Clean Water): from a damaged pipe or hose. 2-Category 2 (Grey water): this is [...]

How do you avoid water damage in your home?

[VIDEO] You can avoid water damage by cleaning gutters and downspouts, checking your appliances regularly, upgrading washing machine hoses, checking your water pressure, monitoring your water bill, etc.   [...]

Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they [...]

How can you protect hardwood floors from water damage?

Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce the sealant, when cleaning your floors make sure you dry [...]