December 3, 2025 @ 9:30 am – 12:30 pm – Category III water damage—also known as black water—is the most hazardous type of water intrusion. This CE class will equip you with the essential knowledge to properly assess, manage, and mitigate these high-risk situations.
January 7, 2026 @ 9:30 am – 12:30 pm – “Values in Action – Ethics for a Changing World!” is a continuing education course that explores how personal and professional values shape ethical decision-making in today’s rapidly evolving society. Participants will examine real-world dilemmas, learn practical frameworks for ethical reasoning, and develop strategies to apply integrity and empathy in diverse situations. The course encourages reflection, […]
February 4, 2026 @ 9:30 am – 12:30 pm – “Water Damage – The Source Really Matters” is a continuing education course that examines how the origin of water intrusion affects the extent of damage, remediation methods, and health risks. Participants will learn to identify water categories, assess contamination levels, and apply industry best practices for mitigation and restoration. The course emphasizes accurate source identification […]
March 4, 2026 @ 9:30 am – 12:30 pm – “Homeowner Sensitivity – Cleaning vs. Restoration” is a continuing education course that explores the balance between technical expertise and customer care in property recovery. Participants will learn how to communicate effectively with homeowners, manage expectations, and distinguish between cleaning and restoration processes. The course emphasizes empathy, professionalism, and trust-building to ensure positive client experiences during […]
April 8, 2026 @ 9:30 am – 12:30 pm – “Water Damage Wood Floors Claims” is a continuing education course that focuses on assessing, documenting, and resolving water damage involving wood flooring. Participants will learn how moisture affects different wood types, proper drying and repair techniques, and how to distinguish between salvageable and non-salvageable materials. The course also covers best practices for handling claims, ensuring […]
May 6, 2026 @ 9:30 am – 12:30 pm – “Understanding Hoarding and Insurance Challenges” is a continuing education course that examines the complexities hoarding situations create for insurance professionals and restoration specialists. Participants will learn to identify the psychological and environmental aspects of hoarding, assess related risks and damages, and navigate coverage and liability issues. The course emphasizes sensitivity, safety, and effective communication when […]