PuroClean Restoration Professionals is family owned and locally operated. We live and work in Crystal City and Festus, Missouri, and we specialize in property damage caused by water, fire, smoke, mold, and biohazard. Our goal is to get every property back to its pre-loss condition as soon as possible, to minimize disruption in your home or downtime in your business. Our service area includes Jefferson County, Saint Francois County, St Louis City, St Louis County, St Charles County, Saint Genevieve County, Perry County and part of Cape Girardeau and Washington County.
We service the Festus area 24 hours a day and 7 days a week. Our average "on-site" time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at (314) 898-0935 to schedule a visit.
Our owners, David Michaud and his wife Michelle Michaud (Grass), inspire us to treat every property as if it were our own. We understand that having someone unfamiliar come into your home or business can be uncomfortable; when it is in an emergency situation, it can be stressful. We take the time to make sure each home or business owner understands what needs to be done and why it needs to be done. Being part of a family that owns ten local businesses, we understand customer service.
We are compassionate, and we believe in personal attention and communication. At the start of a loss, we walk the property owner through the process with an explanation as to why things need to be done and an estimated timeframe for completion. All work is authorized in advance by the insurance company and homeowner. During the project, we communicate with the property owners daily to make sure they understand the status of the job and if any changes need to be made to the completion date. PuroClean Restoration Professionals provides 24-hour emergency restoration service for damage caused from water, fire and smoke. We also provide hording clean outs, bio-hazard or trauma scene clean-up, and rebuild work after mitigation.
Our entire PuroClean family has worked hard to build good reputations in the community because we understand customer service. We have a very strong belief in helping our family, friends, and neighbors in any time of need. There is no such thing as “it’s too late” or “I’m too busy” in our company. We always have someone ready to lend a helping hand.
Festus customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at (314) 898-0935 or email us at firstname.lastname@example.org and we usually respond within an hour or two.
Our owner, David Michaud, has lived in different parts of the St. Louis area since 1991 and in Crystal City since 2005. His wife Michelle Michaud (Grass) was born and raised in Crystal City, six blocks from her current home. Our entire office has a long history in the community.
Before PuroClean, David had fifteen years of construction and construction management. He uses that experience to help solve the largest jobs our office has handled. For instance, when a commercial site flooded in both 2013 and 2016, they called for our help. In 2013, their 40,000 square foot warehouse flooded, and PuroClean provided both mitigation and rebuild services. When the site flooded again in 2016, it was both the 4,000 SFT office building and the 40,000 SFT warehouse that flooded. They immediately contacted PuroClean to once again handle the mitigation and rebuild of the site.
Missouri-based insurance agents and homeowners consistently recommend PuroClean as a "trusted solution" during property damage situations. This relationship with insurance agents in the Festus area means that claims are processed more quickly, and with fewer interruptions. We have relationships in Chesterfield, O Fallon, Fenton, Arnold and throughout the Festus region.
Beyond serving the community in disaster, we are also members of the Twin City Area Chamber of Commerce and the Restoration Industry Association (RIA). The RIA is the oldest and largest non-profit, professional trade association dedicated to providing industry leadership, supporting science, and promoting best practices in the cleaning and restoration industry. We support the American Diabetes Association (ADA), The Juvenile Diabetes Research Foundation (JDRF) and Breast Cancer awareness. David also coaches Little League Baseball and YMCA Basketball.
Our team takes great pride in our certifications by the IICRC in water, fire, and ASD. We are also certified as an EPA Lead Safe Renovator, and through the PuroClean Restoration Institute in Mold Remediation training and Biohazard Remediation training and Subrogation training. We also hold a license for general contracting.
Emergency Water Damage 24/7! Call now for Water, Fire, Mold and Biohazard. Located in Festus, MO. Water extraction, Fire restoration, Mold remediation, Biohazard cleanup. Insurance Repair Specialists.
There are no upcoming events at this location.