24/7 Emergency Services in New Bern, NC
When sewer lines become blocked, the thick, black water that forms as sewage is a health risk, and is tremendously unsanitary as it contains contaminants such as pathogens, bacteria, and viruses that may pose a risk of severe illness if exposed to humans or animals. If you have a sewer backed up in your basement, or your toilet has backed up, you will need to repair it quickly, or you will end up with dirty water all over your home or business. Knowing the cause of sewer backups, however, may help you avoid a hazardous occurrence in your basement, home or business. Following is a list of items that may help to prevent and deal with sewage backups:
PuroClean’s process for cleaning and remediation of Category 3 water, also known as sewer and contaminated water backup clean up according to the IICRC industry standards, is as follows:
1. Ensure the safety of all personnel and occupants by restricting onsite access to remediation personnel only to prevent health-related concerns
2. Health & safety survey and complete building assessment.
3. Ensure all remediation employees are supplied with and use the correct personal protection equipment (PPE). This includes, but isn’t limited to the following:
4. Engineering controls put in place and condemnatory barricades used (if needed) stopping cross-contamination.
5. Eradicating any type of probable safety risks if at all possible.
6. Bulk water, soil, and contaminates removal
7. Disposing of any and all porous and semi-porous contaminated articles that are unable to be saved, which includes but is not limited to:
8. Cleaning processes put in place and the use of EPA approved biocides and antimicrobials
9. Full physical cleaning of all structure items that remain
10. We recommend using a third-party Certified Industrial Hygienist (CIH) to perform clearance testing to ensure the building is returned to a safe pre-loss condition for health and safety.
11. Drying of all materials affected by the sewer water intrusion back to pre-loss dry condition
12. Post remediation cleansing of all equipment utilized
13. All demo materials removed from the building
Contact the PuroClean specialists for sewage abatement, cleaning and remediation. Whether it’s from a blocked toilet, flood waters or sewage drain backups to tackle the problem for your home or business. PuroClean uses the latest, state-of-the-art equipment and cleaning systems to completely and efficiently clean and salvage all affected items and structures.
The high goals of our sewage removal and cleaning services along with the rapidity in which we complete the work, and the sheer compassion we practice throughout the process make PuroClean your complete flood damage restoration and remediation company. PuroClean vows to do whatever it takes to rescue, clean and restore all properties that lie within our service areas.
*Not all PuroClean offices offer sewage cleanup and sanitation cleaning services.
What Our Customers Say:
Find answers to common questions about our services
Technicians are trained and certified in OSHA regulations, bloodborne pathogen handling, and biohazard remediation standards. Ongoing education ensures PuroClean Certified Fire & Water Services teams remain current with best practices and safety protocols.
If biohazard contamination has penetrated building materials, such as subflooring or drywall, those materials are removed and replaced. PuroClean Certified Fire & Water Services teams will explain where reconstruction is needed.
In some cases, yes. Non-porous items are more easily sanitized, while porous materials often require removal and replacement. PuroClean Certified Fire & Water Services expert restoration teams evaluate each item individually to make that determination.
All contaminated materials are packaged, transported, and disposed of in accordance with federal, state, and local regulations. This may involve incineration or specialized waste treatment facilities licensed to handle biohazards.
Yes. Professional biohazard cleanup uses approved disinfectants and testing protocols to ensure that spaces are safe for re-entry by all occupants, including pets and children.
Technicians are trained and certified in OSHA regulations, bloodborne pathogen handling, and biohazard remediation standards. Ongoing education ensures PuroClean Certified Fire & Water Services teams remain current with best practices and safety protocols.
If biohazard contamination has penetrated building materials, such as subflooring or drywall, those materials are removed and replaced. PuroClean Certified Fire & Water Services teams will explain where reconstruction is needed.
In some cases, yes. Non-porous items are more easily sanitized, while porous materials often require removal and replacement. PuroClean Certified Fire & Water Services expert restoration teams evaluate each item individually to make that determination.
All contaminated materials are packaged, transported, and disposed of in accordance with federal, state, and local regulations. This may involve incineration or specialized waste treatment facilities licensed to handle biohazards.
Yes. Professional biohazard cleanup uses approved disinfectants and testing protocols to ensure that spaces are safe for re-entry by all occupants, including pets and children.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.
Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.
Biohazard situations, including crime scene cleanup and virus decontamination, require specialized cleaning and handling to protect health and safety. Biohazard cleanup services address contamination using proper protocols and professional care.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
PuroClean Certified Fire & Water Services
(252) 444-4747
409 East main Street, Havelock, NC 28532
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