Sewage Cleanup and Sanitation in New Bern, NC in New Bern, NC

24/7 Emergency Services in New Bern, NC

When sewer lines become blocked, the thick, black water that forms as sewage is a health risk, and is tremendously unsanitary as it contains contaminants such as pathogens, bacteria, and viruses that may pose a risk of severe illness if exposed to humans or animals. If you have a sewer backed up in your basement, or your toilet has backed up, you will need to repair it quickly, or you will end up with dirty water all over your home or business. Knowing the cause of sewer backups, however, may help you avoid a hazardous occurrence in your basement, home or business. Following is a list of items that may help to prevent and deal with sewage backups:

Sewage Backup Causes

  • Heavy Rainfall – Excess flooding can overwhelm your town or city’s storm sewer mainlines. If this happens, the waste can expand into the attached sewer lines placing your home or business in possible compromise of water backflow. Growing rivers and streams, hurricanes and other similar events can cause flood and sewage waters to mix and present genuine health related problems. You should be extremely cautious when wading in this sort of water, and even stay watchful after the water recedes and dries up. It’s possible for the organic matter to be aerosolized and able to be inhaled, meaning there’s a chance you could inhale it into your lungs. To protect from contact or risk of inhaling these contaminants, legitimate PPE should be worn at all times.
  • Tree Roots – Trees can have long roots that grow into water or sewer lines and crush or impair them. Damage to pipes and a sewer backup can also be caused by tree roots that aren’t even on your property. Be very aware of any tree roots that can reach your water and sewer lines that lead to the main sewer line or septic system.
  • Old/Aging Sewer Pipes – Older and aging sewage systems are susceptible to crumbling and cracking, causing sewer backups, flooded basements as well as entire home flooding. The older your area or dwelling may raise the threat of this type of damage occurring.
  • Clogged and Blocked Drain Pipes – If your home or business’s main sewer line or drain pipes become fouled, sewage may back up inside the dwelling. A perfect example is: if a single commode causes a sewage backup, the adjacent pipes connected to that toilet, or the main drain lines of more toilets, will also suffer backflow flooding.
  • Old and/or Damaged Lines – Aging sewage systems have a tendency to fail and crack, leading to sewage backups and flooded dwellings full of sewage. If your home or area is older, the likelihood is greater that you’ll experience impaired sewer lines than newer ones.
  • Copious Rainfall – Heavy and rapid rainfall can defeat your local storm sewer lines quickly. If these public sewer lines can’t deal with excess downpours, water can backup and flow into connected sewer lines. This can put your home or business at risk of backflow difficulties. Area flood waters from events like rising rivers and creeks, hurricanes, or any rainy weather events can cause clean water to blend with sewage water and other chemicals and harmful toxins that cause serious health ailments. Use extreme carefulness when moving on foot in this type of waste, but also remain cautious when it dries. The dried organic waste can turn airborne and turn respirable. The right PPE needs to be utilized at all times to stop contact and risk inhaling tainted air.
  • Blocked/Clogged Pipes – A clogged pipe or sewer line can cause sewage to back up into your dwelling or business. If only one commode becomes blocked, the sewage backup can spread down the sewer lines and influence all connected toilets on that line.
  • Tree Roots – Tree roots can be harmful to water and sewer lines. The roots from big trees can maneuver into and around the lines and damage them excessively. If the roots under your property are not the problem, roots from nearby trees can cross property lines and ruin your sewer line, causing a sewage issue. Be super aware of all tree roots near your mainline sewer pipes and/or pipes that run to your septic tank.

PuroClean’s process for sewage cleanup and sanitation in New Bern, NC

PuroClean’s process for cleaning and remediation of Category 3 water, also known as sewer and contaminated water backup clean up according to the IICRC industry standards, is as follows:

1. Ensure the safety of all personnel and occupants by restricting onsite access to remediation personnel only to prevent health-related concerns

2. Health & safety survey and complete building assessment.

3. Ensure all remediation employees are supplied with and use the correct personal protection equipment (PPE). This includes, but isn’t limited to the following:

  • Full face respirator
  • Full body suit protection
  • Nitrile and cut resistant gloves
  • Rubber boots with steel toes and shank

4. Engineering controls put in place and condemnatory barricades used (if needed) stopping cross-contamination.

5. Eradicating any type of probable safety risks if at all possible.

6. Bulk water, soil, and contaminates removal

7. Disposing of any and all porous and semi-porous contaminated articles that are unable to be saved, which includes but is not limited to:

  • Carpet, rugs, pad, or underlayment
  • Padded and upholstered items
  • Drywall materials
  • Vinyl flooring and underlayment
  • Hardwood flooring

8. Cleaning processes put in place and the use of EPA approved biocides and antimicrobials

9. Full physical cleaning of all structure items that remain

10. We recommend using a third-party Certified Industrial Hygienist (CIH) to perform clearance testing to ensure the building is returned to a safe pre-loss condition for health and safety.

11. Drying of all materials affected by the sewer water intrusion back to pre-loss dry condition

12. Post remediation cleansing of all equipment utilized

13. All demo materials removed from the building

Call PuroClean for Professional Sewage Cleanup in New Bern, NC!

Contact the PuroClean specialists for sewage abatement, cleaning and remediation. Whether it’s from a blocked toilet, flood waters or sewage drain backups to tackle the problem for your home or business. PuroClean uses the latest, state-of-the-art equipment and cleaning systems to completely and efficiently clean and salvage all affected items and structures.

The high goals of our sewage removal and cleaning services along with the rapidity in which we complete the work, and the sheer compassion we practice throughout the process make PuroClean your complete flood damage restoration and remediation company. PuroClean vows to do whatever it takes to rescue, clean and restore all properties that lie within our service areas.

*Not all PuroClean offices offer sewage cleanup and sanitation cleaning services.

Frequently Asked Questions

Find answers to common questions about our services

Technicians are trained and certified in OSHA regulations, bloodborne pathogen handling, and biohazard remediation standards. Ongoing education ensures PuroClean Certified Fire & Water Services teams remain current with best practices and safety protocols.

If biohazard contamination has penetrated building materials, such as subflooring or drywall, those materials are removed and replaced. PuroClean Certified Fire & Water Services teams will explain where reconstruction is needed.

In some cases, yes. Non-porous items are more easily sanitized, while porous materials often require removal and replacement. PuroClean Certified Fire & Water Services expert restoration teams evaluate each item individually to make that determination.

All contaminated materials are packaged, transported, and disposed of in accordance with federal, state, and local regulations. This may involve incineration or specialized waste treatment facilities licensed to handle biohazards.

Yes. Professional biohazard cleanup uses approved disinfectants and testing protocols to ensure that spaces are safe for re-entry by all occupants, including pets and children.

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Commercial and Residential Services We Provide

Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.

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Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.

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Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.

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Biohazard situations, including crime scene cleanup and virus decontamination, require specialized cleaning and handling to protect health and safety. Biohazard cleanup services address contamination using proper protocols and professional care.

Linking Arrow Explore Our Biohazard Cleanup Services
PuroClean Certified Fire & Water Services
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PuroClean Certified Fire & Water Services

(252) 444-4747

409 East main Street, Havelock, NC 28532

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