About PuroClean Certified Fire & Water Services

We provide 24-hour emergency service and treat all our clients and potential clients with care from the first call to after completion. We service the five counties of Craven, Carteret, Pamlico, Onslow, and Jones and can help you with any property damage, whether it is caused by water, fire, smoke, or mold as well as biohazard clean up.

We service the New Bern area 24 hours a day and 7 days a week. Our average “on-site” time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at (252)444-4747 to schedule a visit.

We are prompt and deliver the services you need and the situation requires. We let the owners know that there are no silly questions, only the ones you do not ask and worry over. Let us know your concerns and we will get the answers for you.”

We are a family business, owned and operated by Johnny and Debbie Hicks, serving the North Carolina since 2006.

Johnny & Debbie Hicks and their team at PuroClean Certified Fire & Water Services also service the Jacksonville, Havelock, Newport, Morehead City communities and many more North Carolina communities.

All employees are certified in WRT, ASD, and Mold Mitigation.

We Love and Support Our Community.

We decided many years ago that we would live in the coastal area, as Owner Johnny Hick’s boating work kept us there since the 70’s. We are from Thomasville, North Carolina, and we have been living at the coast since the early 90’s. Our area is unique as it has large military bases, very large farms, and a national forest. We are a destination area, as there is much of the history of North Carolina centered here. We were the capital of NC many years ago and the home of Pepsi Cola. In the community, we are proud members of the BBB, IAA, and IICRC.