The whole Texas-based PuroClean team understands that water, fire, mold and property damage presents an unexpected and stressful disruption to our daily lives.
New Braunfels customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at 210-858-8282 or 512-213-4922 or email us at KMikle@puroclean.com and we usually respond within an hour or two.
Our owner, Karrie Mikle, prides herself on personalized service and going the extra mile for all affected parties. When you call us, you get the owner, not an answering service in another state or on another continent. Karrie will walk you through every step of the loss, from dealing with your insurance company to restoring your home to its pre-loss condition.
We go beyond repairing your property; we also help repair the lives your property represents.
We individually tailor our approach to each and every loss, working to address your specific concerns at each step. When you call, we will strive to insure we fully understand the scope of your loss, as well as how it may be affecting you and your family, and we will devise our response accordingly. We will work directly with your insurance provider to insure a smooth transition from start to finish, helping you get back to your normal life as quickly and painlessly as possible.
It depends on the material and how long it was wet. We can asses this for you during a visit.
In many cases, warranty on appliances, furniture, flooring, and other items does cover water damage. Please check your warranty information
Please Don’t! The drying process requires running the equipment 24 hours a day for several days. Our equipment is designed
Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable
It usually takes about 24 hours to dry, however, high humidity and warm temperatures will increase the time frame.