24/7 Emergency Response 210-858-8282

Why Choose PuroClean Disaster First Response

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of New Braunfels prides itself on the ability to respond quickly to water damage issues and emergencies in New Braunfels and surrounding areas. We respect that water damage can be caused by all sorts of issues ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our certified and trained technicians. Our goal here at PuroClean of New Braunfels is to avoid any further damage and avoid risk of mold that could affect the structure of your property. Don’t hesitate to contact us anytime at 210-858-8282.

Trust PuroClean of New Braunfels for your Water Damage Remediation

Our QuickDry System™ allows us to effectively and efficiently facilitate drying by managing dehumidification and temperature control to ensure that we can restore as much of your water damaged property as possible.

The Water Removal Process: The PuroClean of New Braunfels has IICRC certified technicians that will ensure the water damage that is both seen and hidden is restored, while being respectful of your property and belongings.

Removal of Mold and Odor: Mold damage problems aren’t solved by only using bleach. With the use of HEPA Air Filters and HEPA vacuums, our certified techs will sanitize the mold damaged areas and remove potential airborne contaminants from the air.

Mold damage in New Braunfels can cause odors that will permeate the surrounding area and be very challenging to remove. Puroclean’s advanced equipment fortunately has the power and ability to return your affected home to a nice, pre-damaged condition.

Ongoing Communication: We strive to be transparent so that all parties affected are fully informed and able to make important decisions. Throughout your water damage in New Braunfels repair service, we ensure that you and your insurance company are fully informed on all steps of our work. We always let you know what to expect and what you can and can’t do as we go along.

It is our mission to support you with as much compassion and minimal interruption to your daily life, because we understand the trauma you are experiencing. PuroClean of New Braunfels can be counted on to respond to your New Braunfels water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your property.

We keep you and your insurance provider informed about our progress throughout the entire process. Puroclean’s IICRC certified technicians will use advanced cleaning equipment to precisely gauge the extent of the damage and will restore all areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in New Braunfels

The PuroClean Water Removal Process:

  • Our certified technicians will first take out damaged material, whether it will be trashed or restored. Materials included are drywall, fragile wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more.
  • Once all water damaged items are clear, we begin the drying procedure followed by the disinfecting of the water damaged area. Our technicians use high grade equipment such as industrial fans and dehumidifiers to aid in this process.
  • All mold affected areas are then addressed and the mold is abated and areas sanitized thoroughly and expeditiously to eliminate the spread of the mold.

New Braunfels Emergency Water Extraction

Our technicians will commence by removing all standing water from your affected areas. We strategically place commercial grade water removal machines to remove the water as quickly as possible.

  • The first step calls for immediate water removal using our advanced water pumps. Once the water has been extracted, all affected belongings and structures will be removed and stored or discarded.
  • Once completed, our machines will be removed and the water will be disposed of off-site by PuroClean’s professionals.

Drying & Dehumidification

Areas needing dried and dehumidified are marked, isolated and prepped to undergo this process.

  1. This procedure calls for all belongings to be removed to thoroughly complete the water removal.
  2. Air moving machines will be located strategically in the most affected areas. The areas that contain the most moisture will be the focus, to pull out trapped water. Please note, these machines are very loud.
  3. During this dehumidification process, the moisture is pulled into the air by fans. Puroclean technicians dispose of all the excess water in a different location.
  4. Once the moisture levels are normal, our technicians will replace removed items to their original location. These humidity levels are closely monitored by our technicians to ensure that things can get back to normal as quickly as possible.

Carpet Restoration

Restoring your carpet and bringing it back to the original state is Puroclean of New Braunfels’s carpet restoration process.

  1. Finding the source of the water damage is our first step, then determining if we believe your carpet is salvageable or not.
  2. Water is extracted from the carpet that is found to be salvageable.
  3. To prevent any mold growth, the next step is to use commercial fans to remove leftover moisture.
  4. During this drying process, PuroClean of New Braunfels’s technicians will keep you and your insurance company updated on how things are going.
  5. Once the carpet is dry, all equipment will be removed from the area, and all belongings will be put back where they were.

Cleaning, Deodorizing and Spot Removal of Carpet

Mildew can form in water damaged carpet very easily. This mildew can create odors that may spread beyond the affected area and into your whole home or business. PuroClean’s process of cleaning, deodorizing and spot removal will safely and properly eliminate this odor.

  • This process begins by our certified technicians performing a robust inspection and carpet vacuuming.
  • A PuroClean technician will then remove the furniture required to work on the carpets.
  • If needed, a spot and pet odor treatment is completed.
  • Also, a textile and fiber protectant is available that will protect and prolong the value of your carpet.

Mold Removal

PuroClean of [metro area] follows a rigid process to eliminate the mold-damaged property and confirm that your home or business is properly restored. Keep in mind that contacting PuroClean of New Braunfels and getting a certified professional out to visit ASAP is essential to preventing mold growth by assessing the water damage.

  • After carefully inspecting your property for any and all signs of mold, our techs then carefully and thoroughly perform a full mold removal on your home and belongings.
  • After all the mold is removed, we deodorize the property. Our deodorization process includes cleaning and sanitizing the structure, fixtures, and content.
  • PuroClean uses advanced commercial cleaning equipment such as HEPA filters and vacuums to thoroughly remove water and all moisture.

PuroClean’s Dos and Don’ts of Water Damage in New Braunfels

Water damage repair in New Braunfels is very important, but the safety of everyone involved is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a heavy rain, flood, problem plumbing, leaky AC, or roof.

What You Should Do:

  • Shut Off Water: Shut off the home’s water supply and call a plumber for repairs.
  • Be extra careful: Watch your step as floors may be slippery and wet. Keep a lookout for obstacles and any exposed wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to speed up the drying process and in hot weather, only if it’s safe to do so, switch your air conditioning on.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Manage Area Rugs and Obstacles: Take out rugs and pick up all items that may be sitting on the floor.
  • Dry Storage Containers: Storage containers such as wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all damp garments. Hang leather goods and furs to dry at room temperature.
  • Protect Furniture: Place aluminum foil or plastic wrap under furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out the inside.
  • Call PuroClean Immediately: Call PuroClean of New Braunfels. Our trained technicians are highly skilled in New Braunfels water damage repair.

Do Not Do:

  • Don’t Use a Vacuum Cleaner: Only use a wet vacuum, which is built to deal with water. DO NOT USE your normal household vacuum cleaner.
  • Don’t mess with electrical outlets: DO NOT plug or unplug any electrical cords or outlets and don’t touch anything that is already plugged in.
  • Do not use electrical devices or appliances: DO NOT touch or run any electrical appliances, such as: TVs, computers, radios, fans, or anything that is or may be plugged into electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
  • Don’t turn up the heat: keep interiors cool, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of New Braunfels are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at 210-858-8282.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at 210-858-8282 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]

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How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it’s soft and spongy, that’s an indication of moisture damage. [...]

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Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

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Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

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How can you determine water damage in a house?

You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may [...]

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