New Bern, NC Water Damage Restoration, Fire Damage Restoration and Mold Removal Services.

Local, Reliable and Fast Property Damage Restoration Services serving New Bern, Jacksonville, Havelock, Newport,  Morehead City, and more…Water Damage Restoration Cleanup in the New Bern, NC area When water or fire damage occurs in your New Bern-area home or business, call PuroClean Certified Fire & Water Svcs to start your journey to full recovery. Owner Johnny & Debbie Hicks and the team know how challenging water damage, mold damage or fire damage can be to you and your family. It’s not the time to choose the wrong provider. PuroClean has a proven combination of training, state of the art equipment and efficient relationships with insurance and other partners in your area. Our recovery systems have been successfully used thousands of times across the nation, as well as in North Carolina.

Restoration for the New Bern, NC area.North Carolina-based PuroClean Answers Owner Questions and Provides Exceptional Mitigation Work

We are a family business, owned and operated by Johnny and Debbie Hicks, serving the North Carolina since 2006. 

We provide 24-hour emergency service and treat all our clients and potential clients with care from the first call to after completion. We service the five counties of Craven, Carteret, Pamlico, Onslow and Jones and can help you with any property damage, whether it is caused by water, fire, smoke or mold as well as biohazard clean up.

We service the New Bern area 24 hours a day and 7 days a week. Our average "on-site" time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at (252)444-4747 to schedule a visit.

We are prompt and deliver the services you need and the situation requires. We let the owners know that there are no silly questions, only the ones you do not ask and worry over. Let us know your concerns and we will get the answers for you.”

Johnny & Debbie Hicks and their team at PuroClean Certified Fire & Water Svcs also service the Jacksonville, Havelock, Newport, Morehead City communities and many more North Carolina communities.

Services List for New Bern:

  • Water Damage Restoration
  • Fire and Smoke Damage Restoration
  • Mold Remediation
  • Moisture Control
  • Crawl Space Remediation
  • METH remediation
  • Biohazard Clean Up
  • House Flood Repair

Property Damage Restoration is More than a Technical Problem

The whole North Carolina-based PuroClean team understands that water, fire, mold and property damage presents an unexpected and stressful disruption to our daily lives. Our role is beyond just repairing the property - it's also repairing lives.

New Bern customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at (252)444-4747 or email us at and we usually respond within an hour or two.

We answer any and all questions to help with our clients’ decision making and help calm their fears as in many of these cases are very traumatic. We have handled many calls from home and business owners that do not live here year around or cannot be at this location of their business until a later date. All jobs we perform are very important as we strive to meet our clients’ expectations from the small to the large hotel complex remediation services. We always try to keep the home owner in their home with as little inconvenience as possible. We work hard to have our large corporate remediation jobs back in business with very little interruption to schedules.

Puroclean of New Bern is part of the Puroclean National Disaster Responder Network for the American Red Cross in the North Carolina area.

We Love and Support Our Community.

We decided many years ago that we would live in the coastal area, as Owner Johnny Hick’s boating work kept us there since the 70's. We are from Thomasville, North Carolina, and we have been living at the coast since the early 90's. Our area is unique as it has large military bases, very large farms, and a national forest. We are a destination area, as there is much of the history of North Carolina centered here. We were the capital of NC many years ago and the home of Pepsi Cola. In the community, we are proud members of the BBB, IAA, and IICRC.

A Systematic Property Damage Restoration Approach.

We are a well-established local company and have the experience and knowledge to understand our clients’ needs, from our military, to our farmers, our retirees, and all others living and working in these areas. We pay close attention to our clients’ needs and the details that help make this experience as non-intrusive as possible.

PuroClean Certified Fire & Water Svcs provides state-of-the art services locally, responding rapidly to your call for water, fire and mold related crisis. Our goal is to contain the damage to the “wounded” property and facilitate the healing process. Your New Bern team has the highest levels of certification in the nation. We will put their property restoration expertise to work after floods, fires, mold and related problems so you can get back to normal sooner, with less stress, disruption and financial hardship.

Partnerships With Local Insurance Provider.

Because of our total-care approach, North Carolina-based insurance agents and homeowners consistently recommend PuroClean as a "trusted solution" during property damage situations. This relationship with insurance agents in the New Bern area means that claims are processed more quickly, and with fewer interruptions. We have relationships in Beaufort, Swansboro, and throughout the New Bern region.

Our North Carolina-based Team:

Johnny Hicks, owner and operator, joins PuroClean from the boating industry, where he built, designed, and sold all types of boats and yachts.

Debbie Hicks, owner and office operator, was a hair dresser, and she owned her own successful business in Moorhead City. 

Wendy Hicks, office operator and client relations, has worked as an advocate for the Autism Society in North Carolina for ten years, and she is currently raising the Hicks family’s grandchildren.

Billy Owens, manages operations.

All employees are certified in WRT, ASD, and mold mitigation.

PuroClean Certified Fire & Water Svcs
109 Lopez Court New Bern, NC 28560 United States
(252) 444-4747
PuroClean logo logo PuroClean is a fire and water damage restoration company, as well as a mold and mildew removal company. We also offer biohazard cleanup services. Serving residential and commercial property owners in the United States and Canada.
109 Lopez Court New Bern, NC 28560 United States
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