Wilmington, NC Water Damage Restoration, Fire Damage Restoration and Mold Removal Services
Local, Reliable, Professional, Certified and Fast Property Damage Restoration Services serving Wilmington, Hampstead, Leland, Oak Island, Southport, Burgaw and Wallace and all cities and townships within the counties of New Hanover, Brunswick, Pender Columbus, Bladen and the Jacksonville Portion of Onslow Counties, in addition to Horry County, ( Myrtle Beach, South Carolina) We service from the mouth of the scenic Cape Fear, North up to the Freedom city of Jacksonville, NC, central Wilmington including the campus of the The University of North Carolina at Wilmington, and south of Hwy' 17 ,74 /76 over to Bald Head Island, and into the Beautiful Myrtle Beach shores of South Carolina you can rest assure, we have you covered. When water, fire, Mold or Bio Hazard , damage occurs in your PuroClean Restoration Professionals -area home or business, call PuroClean Restoration Professionals to start your journey to full recovery. Owner,Robert Romero and the team know how challenging water damage, mold damage, fire damage and Bio hazard clean-up can be to you and your family. It’s not the time to choose the wrong provider. In Fact, we hold a double certification in Mold Remediation. Both from the IICRC and the CMR. We are one of two franchises in the state to hold double certification. Therefore, you can be confident that PuroClean Restoration Professionals has a proven combination of training, state of the art equipment and efficient relationships with insurance and other partners in your area. Our recovery systems have been successfully used thousands of times across the nation, as well as in Wilmington, New Hanover, Brunswick, Pender, Columbus, Duplin and the Jacksonville, NC part of Onslow counties.
You can count on Local, Professional and Fast Service. We also give a FULLY TRANSFERABLE WRITTEN GUARANTEE for all work we do from the date of completion.
We service the Greater Wilmington area and 7 surrounding counties area 24 hours a day and 7 days a week. Our average response time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at (910) 793-8586 to schedule a visit.
Robert Romero and his team at Puroclean of Greater Wilmington also service the Hampstead, Topsail, Southport- Oak Island, Castle Hayne -Rocky Point communities and more PuroClean of Greater Wilmington communities and into Myrtle Beach.
Services List for PuroClean of Greater Wilmington franchise:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Biohazard Clean Up including MRSA and other communicable disease satiation.
- House Flood Repair
- Duct Cleaning
- Carpet Cleaning
- Hoarding Clean up
Seamless Partnerships With Insurance Removes Hassle, Delays
Because of our total-care approach,Puroclean of Greater Wilmington -based insurance agents and homeowners consistently recommend PuroClean as a "trusted solution" during property damage situations. This relationship with insurance agents in the Wilmington and six surrounding counties area means that claims are processed more quickly, and with fewer interruptions. We have relationships in Southport, Hampstead-Topsail, Burgaw Wallace, Shallote and throughout the Cape Fear region, including Myrtle Beach.
A Systematic Property Damage Restoration Approach.
PuroClean Restoration Professionals provides state-of-the art services locally, responding rapidly to your call for water, fire, mold and Bio hazard related crisis.In addition, We also do duct cleaning and carpet cleaning. It is not so much what we do, but WHO WE ARE that sets us apart from other restoration companies. We have a personal Mission statement, "EXCELLENCE WITHOUT EXCEPTION".Simply put, WE ARE NOT SATISFIED, until YOU are. Our goal is to contain the damage to the “wounded” property and facilitate the healing process. Your PuroClean of Greater Wilmington team has the highest levels of certification in the nation, we will put your property restoration expertise to work after floods, fires, mold, Biohazard and related problems so you can get back to normal sooner, with less stress, disruption and financial hardship. We pride ourselves on maintaining great communication with you during this difficult time. Rest assured, we are READY, WILLING AND ABLE to help you navigate the treacherous waters of a property loss.
Property Damage Restoration is More than a Technical Problem
The whole Puroclean of Greater Wilmington based PuroClean team understands that water, fire, mold and Biohazard property damage, hoarding and sanitation against MRSA and other communicable diseases presents an unexpected and stressful disruption to our daily lives. Our role is beyond just repairing the property - it's also repairing lives. We even partner with other outstanding home service providers, local authorities, and mental health professionals as partners to assuring the health of you and your property is optimum.
Puroclean of Greater Wilmington customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at (910) 793-8586 or email us at Asmock@puroclean.com or and we usually respond within an hour or two.
Meet the Owner and Management Team
Owner, Robert Romero-
Robert is a native of New York. Growing up on Long Island, Robert attended the New York Institute of Technology where he received his degree in Architectural Technology. He relocated to the Wilmington area 15 years ago. A kind hearted man, by word and deed, Robert has the personal motto of "Whatever it takes!" Robert had 6 years of experience in the restoration profession prior to opening up The Wilmington Franchise of Puroclean Restoration Professionals in 2006. He has obtained a Double Certification in Mold Remediation,a honor that very few restoration professional hold in the state, and is working towards obtaining his credential as a Master Restoration Expert. Robert lives up to this motto daily, making sure that every job is completed in a the most professional, courteous, and timely manner. Robert is hands on, and over sees that each client is fully satisfied with the restoration process. To ensure this, Robert offers a 1 year WRITTEN GUARANTEE OF SERVICE for all work, upon completion, and this guarantee is FULLY TRANSFERABLE . In addition, Robert follows up with each property owner at a 3, 6 , 9 and year interval. You can often find Robert attending a fun family function, traveling down to Ecu to visit his son, Rob and take in a football game. And when time permits heading to visit Daughter, Julia at NYU, While in Wilmington Rob enjoys playing a game of pick up basketball with some buddies, or a night out with his lovely bride, Janine.
Marketing Director, Angie Smock
Angie grew up right here in the Wilmington area. A proud graduate of the University of North Carolina at Chapel Hill, Angie worked in the dental field for over 20 years. Due to extensive chemo therapy treatment for breast cancer, she lost sensation in her fingers, and was forced to change careers. Angie is a nurturer by nature, and chose a nurturing profession; she brings that nurturing nature with her as our Marketing Director. Angie understands the importance of building long term relationships with the community and clients, as well as with each member of our work family. You will appreciate her Excellence without Exception attitude, her creativity and bubbly personalty. Angie understands the importance of communication with the team and clients. An active member of the community, she is a volunteer in many different local non profits serving the cancer population. Angie now lives in Pender county with her husband, Bradley and their three fur babies. Angie loves to cook and crafting of any sort.
Project Manager, Angela Grotzinger
Angela grew up on Harker's Island. She has lived in the Brunswick county area of our beautiful coast for the past 24 years. Angela holds a back ground in Interior Design and Business Management, this has enabled her to hold several management roles in several different areas in the construction industry; Not only is she certified in water mitigation and Mold , FIre and Odorremediation, Angela is familiar with every aspect of the construction industry, and is not afraid to get dirty! Angela is an excellent communicator and liaison between the property owner, insurance adjustor, and technicians. Her philosophy is, "check it twice, do it once!" After meeting Angela, you will appreciate her vast knowledge of the job, her management and organizational skills. When not working, Angela spends her time with her Daughter, Madison watching her play softball, volley ball and with her grandchildren.
Hot water heater burst in our attic.
Imagine coming home to discover your had water coming out of your ceiling downstairs with 2 inches of water through out your home? Luckily, for one couple, They called their local Insurance agent who told them to call PuroClean. Our technicians were at their property within 1 hour to start the drying out process. As a direct result, we able to save many materials in their home. Including the hard wood floors, carpet, cabinetry and drywall. Within 3 days the property was back to normal. A direct quote from the Mrs. "I just love PuroClean!' "Your team was so professional and nice!" "We will definitely be telling everyone about the positive Experience we had!" Mrs. R.Burnette