Fire, smoke, soot, and odor restoration is complex, but essential. Call PuroClean of North Knoxville today for professional, timely fire and smoke damage restoration. We’re trained, equipped, and committed to restoring your home, whether it’s a Victorian gem, a suburban Craftsman, or a modern build in Solway, with care and efficiency.
Time is critical. Delays can worsen damage, especially in older home construction common in Knoxville’s lead‑paint era districts. PuroClean’s 24/7 fire cleanup response protects your property from escalating loss and helps maintain claim integrity.
We recognize the emotional toll of fire disasters. Our IICRC‑certified professionals respond with urgency and empathy, using advanced techniques to avoid expensive replacements and restore normalcy swiftly.
Our services, from board‑up to deodorization, are designed to minimize disruption and relieve stress for homeowners and businesses alike.
Step 1: Remove the Source of the Problem
We eliminate charred material—furniture, appliances, cabinetry, etc. Items are either heading to restoration labs or discarded, depending on salvage feasibility.
Step 2: Clean Salvageable Contents
Everything from cabinet interiors to vintage dressers is carefully washed, scrubbed, and disinfected.
Step 3: Clean the Air Ducts
Smoke can cling to HVAC systems. Professional duct cleaning prevents recontamination, especially important in split-level homes where hidden duct damage spreads.
Step 4: Professionally Remove Lingering Odors
Contact PuroClean of North Knoxville immediately!
Try to wipe or clean the residue yourself
Turn on the TV or other electrical appliances until the risk has been assessed
Use furniture or carpet affected by the fire
Consume food that may have been exposed to heat, smoke, or soot. This even includes non-perishables!
Below are questions typically asked by our PuroClean customers:
What happens if I have a fire late at night and need assistance?
PuroClean of North Knoxville is open 24 hours a day, seven days a week, and will respond to your call for fire damage restoration any time, on any day. We have your best interests at heart, and restoring your property correctly, the first time, is our top priority. Call us now at (865) 895-9110What do I need to do to get a free estimate or how much does it cost?
Call us now at (865) 895-9110 for a free estimate of our fire damage restoration services.
Is a home fire covered by my insurance?
It depends on your policy. If it is covered, the insurance company will cover invoices up to your policy limit, and you are responsible for the deductible. Contact your agent to find out if this loss is covered.
Smoke damage encompasses not the flames but the residues left behind: soot, greasy particles, airborne odors that persist far longer than fire itself.
Even without visible charring, soot from electrical or attic fires can coat surfaces and fabrics, corroding metals, tarnishing finishes, and infusing smells into porous materials like fabric, marble, and plastic.
Smoke, soot, and moisture create a perfect storm, especially in Knoxville’s humid climate and diverse housing stock.
Call your insurance agent and submit your claim. He or she will provide you with information on securing your home, hiring a reliable restoration company, and more. [...]
Water can lead to more damage such as mold growth. Reputable restoration companies also extract the water from the damaged area as part of the fire restoration job. [...]
[VIDEO] Most restoration companies also provide board-up services to prevent possible theft. A proper board-up should include using 3/8″ plywood with 2x4s bolted from inside the dwelling over windows. The [...]
Food safety after a fire is a huge issue, so you should discard non-perishable food exposed to heat, smoke, and firefighting chemicals, as well as perishable food left at room [...]
Your policy limit is the amount of money available to cover your claim. [...]