Restoration Services for Insurance Agents in North East Austin, TX | PuroClean

PuroClean of North East Austin, TX is a trusted provider of professional restoration services for insurance agents, claims adjusters, and insurance professionals. As a preferred vendor for top carriers nationwide, we deliver fast, reliable, and high-quality property restoration backed by IICRC-certified technicians and 24/7 emergency response.

Our team understands the importance of quick action, accurate documentation, and compassionate service. We help minimize claim cycle times while keeping your policyholders informed and satisfied. From water and fire damage to mold remediation and biohazard cleanup, PuroClean is your reliable partner in every step of the restoration process.

With a nationwide network and local expertise, PuroClean of North East Austin, TX ensures that your clients receive expert care—while you get peace of mind and dependable results.

Call us today at (512) 333-0077 to learn how we can support your agency.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response (CPR) Program

PuroClean’s Certified Priority Response (CPR) Program is designed to support insurance professionals by accelerating the claims process, controlling restoration costs, and improving the customer experience. With standardized protocols, certified procedures, and pre-approved scopes of work, we ensure reliable, high-quality service from start to finish.

The CPR Program guarantees 24/7 availability and rapid mobilization, enabling us to respond promptly, minimize disruption, and restore properties efficiently—every time.

The CPR Process

  • Loss assignments can be submitted electronically or by contacting our National Call Center at 800-775-7876.
  • A CPR-certified PuroClean office will respond within 60 minutes of receiving the assignment notification.
  • A CPR-certified technician will arrive on-site and complete an initial inspection within four hours of assignment.
  • Within 24 hours of the inspection, you will receive a detailed status update, including initial readings and job data, captured through our PuroMetrix™ claims management system.
  • A full documentation package, including reports, photos, and moisture readings, will be submitted within 48 hours of job completion.

Get the Results You Need.

Partner with PuroClean!

Improved policyholder satisfaction and reduced claim costs are just a few of the reasons why partnering with PuroClean is a smart choice for your property restoration needs. Our consistent performance and results-driven approach help streamline your claims process—saving both time and money. Connect with our Business Development team today to begin building a customized national account program tailored to your organization.

 

Call: (512) 333-0077 to speak to a business development specialist or email us at [email protected]

Priority Response Powered by PuroLogic

As part of our Certified Priority Response (CPR) Program, PuroClean leverages PuroLogic—a robust claims management platform designed to streamline the restoration process from initial loss notification to final documentation. This system enhances communication, improves transparency, and ensures a consistently high-quality experience for both insurers and policyholders.

When a loss is reported to our National Call Center at 800-775-7876, the information is immediately entered into PuroLogic and assigned to the nearest CPR-certified PuroClean office. From there, the assigned office manages every phase of the project using PuroLogic, allowing real-time updates and access to job details for insurance adjusters, claims managers, and stakeholders.

Field technicians and office staff upload moisture readings, job site photos, customer authorizations, and detailed notes using handheld tablets—ensuring accurate, timely, and comprehensive documentation. This centralized system not only supports job efficiency and accountability but also simplifies regional and national billing, making PuroClean a reliable partner for insurance carriers of all sizes.

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The PuroClean Academy is one of the most advanced training centers in the property restoration industry, designed to equip our franchise owners, technicians, and industry partners with the skills and certifications necessary to deliver exceptional service. Located at PuroClean’s corporate headquarters, this state-of-the-art facility offers hands-on instruction and access to certifications through the Institute of Inspection, Cleaning and Restoration Certification (IICRC)—the leading authority for restoration standards.

In addition to franchise training, the PuroClean Academy also serves as a valuable resource for insurance professionals. We offer tailored training opportunities that help adjusters, claims managers, and industry personnel stay current with restoration best practices, emerging technologies, and real-world scenarios—ultimately enhancing the service provided to policyholders.

A key feature of our facility is the IICRC-approved Applied Structural Drying (ASD) center, known as the “Flood House.” As one of only 24 such facilities in the world, it provides immersive, real-life simulations of water damage situations, offering unparalleled practical experience. This premier training environment allows PuroClean teams to refine their expertise and deliver the highest standard of care in the field—making us a trusted partner in restoration nationwide.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (512) 333-0077 to speak to a business development specialist or email us at [email protected]

FAQ

Do I need to have a permit for deconstruction services?

A permit may be needed depending on the requirements of your municipality and the full scope of the work to be done. [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

Do I need to have a permit for deconstruction services?

A permit may be required based on your city and the scope of work. [...]