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National Response Team

The PuroClean National Response Team (NRT) addresses significant property losses across the U.S. The NRT collaborates with our PuroClean network to promptly handle large-scale water, fire, mold, and biohazard incidents caused by natural disasters or mechanical failures, ensuring efficient restoration and world-class service.

What is the National Response Team?

The PuroClean National Response Team (NRT) is comprised of an exclusive group of PuroClean franchise operations designated to provide mitigation and restoration services to clients and customers with properties throughout the United States. The NRT’s role is to assist our customers in getting back to normal and operational as soon as possible. We directly respond to and work with our PuroClean network to facilitate a response to commercial property losses of water, fire, mold, and biohazard cleanup caused by mechanical failures, natural disasters or any other event with world-class service.

What do we do?

The PuroClean National Response Team (NRT) works with clients to reduce the impact of property damage. We specialize in repairing, renovating, and returning properties to their original condition after damage caused by a local event or natural disaster. Our core services include: Water Damage Restoration: This service is provided when properties suffer from water damage due to floods, leaks, or burst pipes. The PuroClean NRT works to remove excess water, dry the affected areas, and repair or replace damaged materials. Fire Damage Restoration: After a fire incident, restoration services are needed to clean up the affected areas, remove smoke and soot residues, odors, and rebuild or repair damaged properties. Mold Remediation: Mold can pose health risks and cause damage to buildings. PuroClean NRT provides services which include removing building materials affected by mold, addressing the source of moisture, and restoring affected areas. Biohazard Clean-up: This is the specialized process of cleaning, sanitizing, and decontaminating areas that have been exposed to hazardous biological materials. Materials can include blood, bodily fluids, pathogens, and other potentially infectious substances. Biohazard clean-up is crucial to protect public health, prevent the spread of diseases, and ensure a safe environment in situations involving accidents, crime scenes, or infectious disease outbreaks. Post Mitigation Repairs: This includes the restoration and repair work that takes place after mitigation services have been performed to address a particular issue or damage. These repairs are essential to bring the property back to a safe and functional condition.

Who Do We Serve?

Education

Financial Services

General Contractors

Government

Healthcare

Hospitality

Industrial

Multi Family

Property Management

Power Plants & Facilities

Religious Institutions

Retail

Capabilities
& Certifications

The PuroClean National Response Team utilizes the resources necessary to provide our clients with immediate, professional responses to affected properties. Our well-trained staff uses the latest restoration technology, including the most effective equipment, to prioritize our teams’ and customers’ safety and well-being during every project. Our teams are trained in the complexities of restoration projects and to provide exceptional customer service.

Leadership

Our dynamic leadership team consists of dedicated individuals who drive our company’s vision and mission. With their diverse expertise, experience, and passion for excellence, the leadership team steers PuroClean toward its goals and delivers outstanding results. Together, our leadership team is dedicated to fostering a culture of collaboration, innovation, and continuous improvement. By leveraging our team’s collective expertise and dedication, we are motivated to reach new heights of success and make a positive impact in our industry and beyond.

Emergency Management Plan

Every company is susceptible to disasters; therefore, a well-prepared Emergency Management Plan is necessary. Disasters come in many forms such as: severe storms, floods, earthquakes, and emergencies such as fire, smoke, pipes bursting, vandalism, power interruption, etc. Planning for the continuity of your business is a complex and stressful task and many times requires the assistance of a restoration professional. Whether it is a natural disaster or a specific occurrence, a well-prepared Emergency Management Plan can assist in better managing the recovery and reduce business interruption. The goal of our Emergency Management Plan to provide priority response that is efficient, cost effective and gives peace of mind when disasters strike.