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FAQ

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

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Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty. [...]

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Is it okay for me to open the doors and windows?

Please do not open doors or windows. The equipment selected for every job and the process are based on having a “closed drying system.” Opening doors or windows will upset [...]

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Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they [...]

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What is the difference between mold and mildew?

[VIDEO] Both mold and mildew are part of the “fungal” group of organisms. They both produce spores, and mycotoxins and allergyns. They are, obviously, very similar. IN GENERAL: mildew grows [...]

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