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FAQ

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

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How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

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Is blood a biohazard?

Blood itself is not a biohazard, it’s what may be in the blood that is potentially hazardous, such as bloodborne pathogens (BBPs) or infectious microorganisms, that can cause diseases. [...]

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Is it okay to leave the equipment running all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process. [...]

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Does homeowner’s insurance cover water damage and mold?

[VIDEO] Individual policies will vary, so you should ask your insurance agent and/or adjuster if you’re eligible for coverage. [...]

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