We are a family owned business here in Columbus, Ohio, that started operations in 2007. Our owner, Rick Gutridge, is service-oriented and takes pride in the workmanship of his operation and his team’s willingness to go over and beyond to make workable solutions. Most of all, he takes pride in our desire to make his clients happy and satisfied with the services provided.
Our Columbus office is located near the center of the city, so our team can quickly respond to water, fire, and mold damage as quickly as possible in Franklin county and surrounding suburbs. We understand that emergency situations are stressful and take pride in quickly addressing damages to get properties and stress levels reduced as quickly as possible. We cover surrounding counties as well including Licking, Fairfield, Pickaway, Madison, Ross, and Delaware.
We strive for great customer service. We try to develop a personal relationship from the initial call, through the visits of the technicians. This care is why we have great reviews, customer referrals, and repeat customers. PuroClean Water, Fire, and Mold experts provide 24-hour emergency restoration services to Columbus, Upper Arlington, Grandview, Clintonville, Hilliard, New Albany, Gahanna, Reynoldsburg, Pataskala, Pickerington, Canal Winchester, Groveport, Grove City, Galloway, Hilliard, Dublin, Westerville, Worthington, London, Circleville, Chillicothe and the surrounding communities.
When we first get a call, we enter the caller's information into our PuroMetrix system. There, we can log pictures, moisture readings, customer notes, and other necessary information. After the initial call, we assign a technician to arrive within 1-2 hours. When the technician arrives, he walks through the job with the customer, discusses the plan, explains what we will do, estimates the duration of the job, and plans next visits. On the last day of the job, we ask the client for their feedback and approval of the work we performed. After that visit, our estimates will be validated by insurance adjusters, if it is a claim, before the final invoice is sent to the client.
The whole Ohio-based PuroClean team understands that water, fire, mold and property damage presents an unexpected and stressful disruption to our daily lives.
Columbus customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at (614) 309-5739 or email us at firstname.lastname@example.org and we usually respond within an hour or two.
We love working and living in Columbus and central Ohio. The people are sociable and the demographic is wide. We enjoy meeting transplants from other areas of the U.S. and other countries. Columbus and central Ohio are the high growth areas of the state, and they are attractive areas to work and live, with great businesses from the health industry, a big IT industry, many large apparel headquarters, a great transportation hub, and many universities. It has the hottest real estate market in the state, due to the job opportunities and a revitalized downtown. We experience all weather, and winters are mostly mild. The people are friendly here and welcoming to all nationalities.
Owner Rick grew up in a small town outside of Columbus and has always been a Buckeye. After going to Ohio State, working in the IT industry, living elsewhere for a short while, then moving back, he realized that Columbus is best for him. As part of serving the community he loves, we are members of the Arlington Chapter of the AmSpirit, the central Ohio CAI, and also the BIA. We also annually work for a local food raising charity for Thanksgiving meals and sponsor a team for Pelotonia. We are members of the BBB, associate members of the local Organizers association, and members of the Blue Goose association. We also support the Park of Roses summer concert series, support several Catholic Churches, and support the Red Cross monthly.
Because of our total-care approach, Ohio-based insurance agents and homeowners consistently recommend PuroClean as a "trusted solution" during property damage situations. This relationship with insurance agents in the Columbus area means that claims are processed more quickly, and with fewer interruptions. We have relationships in Reynoldsburg, Delaware, Powell, Pickerington and throughout the Columbus region.
Emergency Water Damage 24/7! Call now for Water, Mold, and Fire Damage. Located in Columbus, OH. Water extraction, mold remediation, fire restoration, deodorization, biohazard cleanup, hoarding cleanup, Insurance Repair Specialists.