Frequently Asked Questions

The key to preventing mold growth is moisture control. There are many ways to achieve this including repairing leaks in your home—from walls, roof, gutters, plumbing pipes, etc., keeping indoor humidity at about 30-50%, ventilating appliances that generate moisture, getting your HVAC system inspected annually, cleaning gutters, and using materials such as mold-resistant paint.

Homeowner's insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowner's policies.    

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. For the best possible service to restore all aspects of water and/or mold damage call The Professionals at PuroClean. https://youtu.be/8K14Avgjbbc  

You may be able to add water damage coverage to your insurance policy. Contact your insurance agent and/or adjuster to find out if you're eligible for coverage.

Warranties offer a variety of coverages. Check your warranty and/or call the "help" number for the company offering the warranty.

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. https://youtu.be/XINE0sv0XKo  

[VIDEO] Every insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. https://youtu.be/Xq89Z4REyDA

[VIDEO] Mold can grow on the surface within 24 to 48 hours.   

[VIDEO] Most carpet in homes is installed over pad. Both of these materials need to dry completely, and quickly or mold could develop. It is important to extract as much water as possible from both carpet and pad. This requires specialized equipment and should be done by professionals such as PuroClean. PuroClean professionals will also know if the carpet/pad need to be removed because of contaminants that were in the water. After professional extraction the drying time will depend on the type of carpet and pad. PuroClean ensures that these flooring materials are dry as part of the water mitigation process. https://youtu.be/ejVGD488jGE

There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned to a dry condition in two - three days, but that will vary with each situation.