Contact PuroClean of Orlando, FL

• Prioritize resident and staff safety.
• Develop and update your emergency plan annually.
• Share preparedness guides and emergency contacts with residents.
• Secure property: trim trees, install shutters, and document existing conditions.
• Review insurance policies and deductibles.
• Back up important documents and ensure remote access.
• Pre-authorize vendors and identify first responders near the property.

Yes

• Inspect and reinforce roofs and windows.
• Clean gutters and drainage systems.
• Trim trees and remove debris.
• Service HVAC units and generators.
• Secure fencing, signage, and outdoor structures.
• Test sump pumps and backflow preventers.
• Park elevators on upper floors.
• Tag units of residents who plan to stay.

• Review the plan annually and after each major storm.
• Involve board members, managers, and residents.
• Hold evacuation drills and staff training sessions.
• Restock emergency supplies.
• Stay updated on FEMA and local emergency guidelines.
• Share the plan widely via email, print, or resident portals.

• Up-to-date insurance policies.
• Time-stamped pre-storm photos/videos.
• Inventory of community assets with receipts.
• Maintenance logs and vendor agreements.
• Board meeting minutes for emergency spending.
• Contact lists and claim templates.
• Detailed documentation of post-storm mitigation and repairs.

• Review policies with a qualified agent annually.
• Confirm flood and windstorm coverage.
• Understand named storm vs. hurricane deductibles.
• Document insurance contact details and claim procedures.

• Don’t delay filing; act immediately.
• Take extensive before/after photos.
• Avoid major repairs before adjuster visits.
• Understand what’s covered.
• Appoint a communication lead.
• Document all interactions and mitigation efforts.
• Use professional help for complex claims.

• 24/7 availability and fast response.
• Licensed, bonded, insured, and experienced with HOAs.
• Proven reputation and client references.
• Full range of services, from water mitigation to mold removal.
• Strong insurance claim support.
• Clear communication, contracts, and warranties.
• Local presence with storm recovery experience.

• A representative will contact you within 15 minutes of your call.
• Our team arrives on-site within 2–4 hours after authorization.
• Response time depends on access, curfews, and storm severity.
• Priority service is available through our Customer Loyalty Program (CLP).

Our CLP includes:

• Discounted pricing
• Free estimates
• 24/7 priority access
• Pre-authorization limits
• Emergency Management Plans
• Direct communication with ownership
• $3,000 credit for emergency services

• Confirm everyone’s safety.
• Assess and document damage.
• Notify insurance and preferred vendors.
• Secure property and begin mitigation.
• Activate your emergency response plan.
• Communicate updates to residents and staff.
• Review and adjust your recovery strategy.

• CLP clients receive top priority.
• We activate our tiered response system:
• Local crews
• Statewide and regional support
• National franchise network deployment
• We coordinate with PuroClean Corporate and Signal Restoration.
• Our team uses pre-staged equipment, satellite communications, and web-based systems to ensure continuity.

• Water intrusion behind walls
• Roof membrane leaks
• Foundation erosion
• Electrical hazards
• Compromised window/door seals
• Blocked or broken drainage
• Damaged fire safety systems

• Use multi-channel alerts: email, texts, apps, and flyers.
• Host info sessions and distribute contact lists.
• Provide real-time updates and safety reminders during the storm.
• After the storm, share recovery plans, warnings, and support resources.

• We host “Lunch & Learns” for boards and residents.
• Provide educational flyers for preparedness.
• Share real-time weather tracking and updates.
• Offer ongoing communication support as part of our disaster recovery service.