Frequently Asked Questions
About Property Restoration
Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day to monitor the progress and to adjust equipment to achieve the best results in the shortest amount of time.
Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly.
Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process.
It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. This will allow PuroClean to complete the job as quickly as possible and then all equipment will be removed.
Please do not open doors or windows. The equipment selected for every job and the process are based on having a "closed drying system." Opening doors or windows will upset that process and may extend the drying time (and the charges) significantly.
Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they provide Full Service.
“Coronavirus” is an umbrella term for many types of viruses. This group of viruses has been known for decades and can cause respiratory diseases in both people and animals. What has been most publicized lately is the 2019 Novel Coronavirus — COVID-19 (previously 2019-nCoV), which is a new strain. According to the World Health Organization, this strain had not been previously identified in humans.
If you feel that your home or office has been impacted by the COVID-19 or any other virus or infection, contact your local PuroClean professionals. Our team uses the PuroClean RapidDefense™ Program system to provide deep mitigation cleaning in areas compromised by a Coronavirus or Influenza outbreak. Using this process, the team at PuroClean will carefully contain the area and will minimize the risk of pathogens spreading using The Environmental Protection Agency-registered (EPA) hospital grade products. If there are any lingering odors, our trained technicians will deodorize the area and return your property back to its pre-loss condition with empathy and care.
Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Center for Disease Control and Prevention website for more information regarding Coronavirus, its spread, and prevention.
According to the World Health Organization, transmission appears to be limited; however, it is possible that older adults and persons who have underlying chronic medical conditions may be at risk for more severe outcomes. The "incubation period" means the time between catching the virus and beginning to have symptoms of the disease — most estimates of the incubation period for COVID-19 range from 2-14 days, most commonly around five days. During this incubation period, the virus is contagious. Coronaviruses tend not to survive outside of the body for more than 24 hours and can easily be destroyed by detergents and cleaning agents. Following recuperation from COVID-19, patients should remain in isolation until they have been released by their doctor or other medical professional. The CDC recommends recovered patients should be released on a case-by-case when:
- The patient is free from fever without the use of fever-reducing medications
- The patient is no longer showing symptoms, including cough
- The patient has tested negative on at least two consecutive respiratory specimens collected at least 24 hours apart
As the Coronavirus pandemic continues to rise and health and government officials notify the public to take necessary measures to protect themselves, one of the best ways to slow its progress is by performing deep mitigation cleaning of all touch-point surfaces, along with the use of an EPA-registered hospital-grade disinfectant. These methods of cleaning can be utilized for institutions, commercial, and residential properties. Our Coronavirus cleaning services will help reduce contamination related to the COVID-19 outbreak. Call your local PuroClean office for more information on how we can help clean your property.
Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Center for Disease Control and Prevention website for more information regarding Coronavirus, its spread, and prevention.
There is currently no evidence that household pets can be infected with or transmit the Coronavirus. However, the CDC recommends having limited contact with household pets and other animals until more information is known about the virus.
Therefore, to protect other people and yourself, the CDC recommends that you restrict contact with pets if you are sick with COVID-19, just as you would restrict your contact with other people.
For now, pet owners in the U.S. don’t need to do anything other than follow normal health precautions such as washing their hands with soap and water after contact with any animal. To reduce the spread of germs, you may consider wiping your pet’s paws when they come in and out of the house with a paw cleaner and paw wipes. Clean and disinfect frequently touched objects and surfaces.
Based on the guidelines of the Centers for Disease Control and Prevention (CDC), our technicians will provide intensified cleaning of visibly dirty surfaces, high touch-points, and any other areas that may have been impacted by the virus. This process includes the use of EPA-registered hospital-grade disinfectants for the cleaning of COVID-19 (Coronavirus) contamination and other viral respiratory illnesses in commercial, institutional, and home environments to help in reducing the risk to your family and your pets.
Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Centers for Disease Control and Prevention for more information regarding Coronavirus, its spread, and prevention.
There is no proven home remedy for this virus. Extreme heat or cold, nasal saline solutions, eating or applying garlic or onions to the skin, spraying alcohol or chlorine on the body, and other such home remedies will not kill viruses. While alcohol and chlorine are useful disinfectants, they should only be applied as recommended on the labeling or by a professional, i.e., a doctor, pharmacist, or other medical personnel.
*Spraying alcohol and chlorine can impact the mucous membranes in the eyes, nose, and mouth.
Applying alcohol-based hand sanitizers with at least 60% alcohol is recommended for cleaning hands. Do so by rubbing them together until they feel dry. Using hand sanitizers, however, does not replace hand washing, as soap and water is the best option.
Based on the guidelines of the Centers for Disease Control and Prevention (CDC), our technicians will provide intensified cleaning of visibly dirty surfaces, high touch-points, and any other areas that may have been impacted by the virus. This process includes the use of EPA-registered hospital-grade disinfectants for the cleaning of COVID-19 (Coronavirus) contamination and other viral respiratory illnesses in commercial, institutional, and home environments.
Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Centers for Disease Control and Prevention for more information regarding Coronavirus, its spread, and prevention.
Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day to monitor the progress and to adjust equipment to achieve the best results in the shortest amount of time.
Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly.
Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process.
It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. This will allow PuroClean to complete the job as quickly as possible and then all equipment will be removed.
Please do not open doors or windows. The equipment selected for every job and the process are based on having a "closed drying system." Opening doors or windows will upset that process and may extend the drying time (and the charges) significantly.
Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they provide Full Service.
“Coronavirus” is an umbrella term for many types of viruses. This group of viruses has been known for decades and can cause respiratory diseases in both people and animals. What has been most publicized lately is the 2019 Novel Coronavirus — COVID-19 (previously 2019-nCoV), which is a new strain. According to the World Health Organization, this strain had not been previously identified in humans.
If you feel that your home or office has been impacted by the COVID-19 or any other virus or infection, contact your local PuroClean professionals. Our team uses the PuroClean RapidDefense™ Program system to provide deep mitigation cleaning in areas compromised by a Coronavirus or Influenza outbreak. Using this process, the team at PuroClean will carefully contain the area and will minimize the risk of pathogens spreading using The Environmental Protection Agency-registered (EPA) hospital grade products. If there are any lingering odors, our trained technicians will deodorize the area and return your property back to its pre-loss condition with empathy and care.
Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Center for Disease Control and Prevention website for more information regarding Coronavirus, its spread, and prevention.
According to the World Health Organization, transmission appears to be limited; however, it is possible that older adults and persons who have underlying chronic medical conditions may be at risk for more severe outcomes. The "incubation period" means the time between catching the virus and beginning to have symptoms of the disease — most estimates of the incubation period for COVID-19 range from 2-14 days, most commonly around five days. During this incubation period, the virus is contagious. Coronaviruses tend not to survive outside of the body for more than 24 hours and can easily be destroyed by detergents and cleaning agents. Following recuperation from COVID-19, patients should remain in isolation until they have been released by their doctor or other medical professional. The CDC recommends recovered patients should be released on a case-by-case when:
- The patient is free from fever without the use of fever-reducing medications
- The patient is no longer showing symptoms, including cough
- The patient has tested negative on at least two consecutive respiratory specimens collected at least 24 hours apart
As the Coronavirus pandemic continues to rise and health and government officials notify the public to take necessary measures to protect themselves, one of the best ways to slow its progress is by performing deep mitigation cleaning of all touch-point surfaces, along with the use of an EPA-registered hospital-grade disinfectant. These methods of cleaning can be utilized for institutions, commercial, and residential properties. Our Coronavirus cleaning services will help reduce contamination related to the COVID-19 outbreak. Call your local PuroClean office for more information on how we can help clean your property.
Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Center for Disease Control and Prevention website for more information regarding Coronavirus, its spread, and prevention.
There is currently no evidence that household pets can be infected with or transmit the Coronavirus. However, the CDC recommends having limited contact with household pets and other animals until more information is known about the virus.
Therefore, to protect other people and yourself, the CDC recommends that you restrict contact with pets if you are sick with COVID-19, just as you would restrict your contact with other people.
For now, pet owners in the U.S. don’t need to do anything other than follow normal health precautions such as washing their hands with soap and water after contact with any animal. To reduce the spread of germs, you may consider wiping your pet’s paws when they come in and out of the house with a paw cleaner and paw wipes. Clean and disinfect frequently touched objects and surfaces.
Based on the guidelines of the Centers for Disease Control and Prevention (CDC), our technicians will provide intensified cleaning of visibly dirty surfaces, high touch-points, and any other areas that may have been impacted by the virus. This process includes the use of EPA-registered hospital-grade disinfectants for the cleaning of COVID-19 (Coronavirus) contamination and other viral respiratory illnesses in commercial, institutional, and home environments to help in reducing the risk to your family and your pets.
Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Centers for Disease Control and Prevention for more information regarding Coronavirus, its spread, and prevention.
There is no proven home remedy for this virus. Extreme heat or cold, nasal saline solutions, eating or applying garlic or onions to the skin, spraying alcohol or chlorine on the body, and other such home remedies will not kill viruses. While alcohol and chlorine are useful disinfectants, they should only be applied as recommended on the labeling or by a professional, i.e., a doctor, pharmacist, or other medical personnel.
*Spraying alcohol and chlorine can impact the mucous membranes in the eyes, nose, and mouth.
Applying alcohol-based hand sanitizers with at least 60% alcohol is recommended for cleaning hands. Do so by rubbing them together until they feel dry. Using hand sanitizers, however, does not replace hand washing, as soap and water is the best option.
Based on the guidelines of the Centers for Disease Control and Prevention (CDC), our technicians will provide intensified cleaning of visibly dirty surfaces, high touch-points, and any other areas that may have been impacted by the virus. This process includes the use of EPA-registered hospital-grade disinfectants for the cleaning of COVID-19 (Coronavirus) contamination and other viral respiratory illnesses in commercial, institutional, and home environments.
Cleaning and disinfecting frequently touched objects and surfaces are the recommended actions to help prevent the spread of respiratory diseases, like Coronavirus. Since any surface can be re-contaminated after cleaning, and because the Coronavirus is also spread person-to-person, PuroClean’s services are not guaranteed to prevent the spread of Coronavirus. Visit the Centers for Disease Control and Prevention for more information regarding Coronavirus, its spread, and prevention.
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