Doug came out to my house for an estimate. He was professional, kind, took his time to explain the situation (to my understanding) and honest. At this time, I don't need work done, but if I ever do, PuroClean will be #1 in my books. Thank you Doug.
PuroClean in Prescott, Az came to our home rescue last week. Doug, the owner, gave us accurate & important info & dispatched Jake to perform on site. The response was immediate. The concern was sincere. The performance was complete, professional, courteous & caring. Thank you Doug, Jake & PuroClean!
... your entire operation has been phenomenal. Finding the shower leak just days after we moved into our new house was quite disheartening, but your team truly made the difference in maintaining my sanity. Knowing that we could trust PuroClean to provide an adequate remediation was a true blessing to our entire family and I just want to sincerely thank you for everything!
“Doug and his staff were always professional and communicated well with us on when they were on the way; what they were going to do and what to expect next. They were great!”
“We are very satisfied with their level of professionalism; feedback and responsiveness. I felt their quotes for service were reasonable and they got the job done as promised. We will be using you again!”
“We are very satisfied with their level of professionalism; feedback and responsiveness. I felt their quotes for service were reasonable and they got the job done as promised. We will be using you again!” - Tom, Prescott Valley, 2017.
“Very professional, since we live out of state, had to rely on them to know what to do and how to do it. Kept in touch almost daily with us and our property manager, as well as our adjuster. They were organized and did a great job on keeping us updated with emails and texts. Very compassionate as well and talked with our tenants several times.” - Dorothea, Dewey, 2017.
“Outstanding! The owner, Mr. Doug Baillie, met all the attributes noted above of helpful, knowledgeable, trustworthy, experienced, informative, reliable, compassionate, and organized. He was in contact with us, the insurance company, the adjuster and various contractors on a continual and prompt basis in order to mitigate our water damage and reconstruction project. Doug / PuroClean exceeded expectations!” - Gary, Prescott Valley, 2017.
“From the very first communication, PuroClean was prompt, efficient, and organized like a well-oiled machine! They kept us apprised every step of the way and were confident in undertaking the task at hand. Even better, they worked under pressure and had it complete within ten days to meet the scheduled closing date! Thank you so much PuroClean!” - Dawn, Prescott Valley, 2018.