Why Choose PuroClean of North Raleigh

Whether your home has been damaged by a hurricane or even just a leaky sink, we can help. Our QuickDry System is guaranteed to dry, dehumidify, deodorize and disinfect affected surfaces so mold can’t gain a toehold. If reconstruction is required, we’re happy to handle that too so that your property will be back to normal as quickly as possible.

Trusted

PuroClean is a nationally recognized leader in emergency property damage services. That’s because we pride ourselves on providing the best service to you efficiently, competently and compassionately.

State-of-the-art Equipment

We use the best EPA-certified equipment to make sure no lingering moisture is left in your property so you can be on the road to recovery quickly.

Ongoing Communication

We’ll make sure you and your insurance provider know what’s going on every step of the way. We will communicate clearly and in a timely manner so you always know what to expect.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of Raleigh-Cary, NC takes pride in the ability to respond rapidly to water damage problems and emergencies in Raleigh-Cary, NC and surrounding areas. We respect that water damage can be caused by all kinds of issues ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our certified and trained technicians. Our goal here at PuroClean of Raleigh-Cary, NC is to prevent any further damage and avoid the risk of mold that could affect the structure of your property. Don’t hesitate to contact us anytime at (919) 435-4774.

Trust PuroClean of Raleigh-Cary, NC for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

The Water Removal Process: The PuroClean of Raleigh-Cary, NC has IICRC certified technicians that will ensure the water damage that is both visible and invisible is restored, while making sure to care for your property and belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean will work closely with you and your insurance provider throughout the Raleigh-Cary, NC water damage repair process. This is to make sure that you both know what is happening, what you can expect and what you can do. At PuroClean of Raleigh-Cary, NC, we are always transparent to ensure that all parties involved are fully informed and making confident decisions.

It is our mission to support you with as much compassion and minimal disruption to your daily life, because we respect the trauma you are experiencing. PuroClean of Raleigh-Cary, NC can be trusted to respond to your Raleigh-Cary, NC water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and kindness to restore your property.

We will consistently stay in contact with you and your insurance company through the whole process to keep you updated on our progress. Our advanced cleaning equipment is used by our IICRC certified technicians to accurately measure just how bad the water damage is and completely restore your property by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Raleigh-Cary, NC

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Raleigh-Cary, NC

We begin by extracting any standing water present on your premises using specially designed equipment strategically placed to extract all water from the premises.

  • When the water has been removed, any affected areas and belongings are relocated to be stored or discarded. This first step happens right away and is achieved using our advanced pumping machines. PuroClean will begin water removal immediately using our powerful commercial water pumping equipment. Upon completion of the water removal process, PuroClean will remove all damaged structures and/or belongings regardless if you’re keeping or trashing them.
  • When the water is completely removed from the premises, the equipment is removed, and the pumped water will be discarded at an environmentally safe location.

Dehumidification & Drying

The affected areas that need dried and dehumidified are marked, isolated and prepped to undergo this process.

  1. This process requires all belongings to be relocated to thoroughly complete the water removal.
  2. A PuroClean technician will assess the isolated area and choose locations for air moving machines. Areas of the home or business that are affected with the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these machines are quite loud.
  3. Following this, the water will be sucked out by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out will be disposed of by the PuroClean professional in another location.
  4. Once the moisture levels are normal, your PuroClean technicians will bring back moved items to their original location. These humidity levels are closely monitored by PuroClean technicians to ensure that things can get back to normal as quickly as possible.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Raleigh-Cary, NC Water Damage Do’s and Don’ts

Mitigating or restoring water damage in Raleigh-Cary, NC is one of our main goals. However, our top priority is the safety of all parties involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

What You Should Do:

  • Shut off main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Use Caution: Floors may be slippery so be sure to watch your step. Also, watch for trip and fall hazards and for any exposed electrical wires.
  • Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed the drying process; in hot weather, if safe, switch on your Air Conditioning.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Eliminate obstacles – Remove all rugs: Pick up wet rugs and take out any items that are sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Clothing: Quickly dry all articles of clothing. Hang fur and leather goods to dry at room temperature.
  • Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs touching wet carpets. Open cabinet doors and drawers to dry out interiors (but don’t force them open).
  • Call PuroClean Immediately: Call PuroClean of Raleigh-Cary, NC. Our certified techs are highly skilled in Raleigh-Cary, NC water damage repair.

What You Should Not Do:

  • DO NOT VACUUM: You shouldn’t use a traditional everyday vacuum cleaner. Only use a wet vac, the type specifically made to handle water.
  • Do Not Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
  • DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Don’t let it get too hot: Try to keep wet areas as cool as possible – hot, moist areas increase mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Raleigh-Cary, NC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (919) 435-4774.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (919) 435-4774 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean work van

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Karlton and his team did an outstanding job. They were on time, understood what needed to be done, cleaned up and finished on time. Happy, Happy! -Karen F.

HAPPY AS CAN BE!
Raleigh, NC

Quick response, thorough investigation of issue, reasonable solution offered. - S. Brown

A NEW INVESTIGATOR HAS ARRIVED!
Raleigh, NC

FAQ

How can you protect hardwood floors from water damage?

Remove wet moist or damp items, wipe up spills, fix any plumbing leaks, control the humidity in your home, reinforce the sealant, when cleaning your floors make sure you dry [...]

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How long does it take for a carpet to dry after water damage?

[VIDEO] Your carpet make take anywhere from 8 to 24 hours to dry. You can speed up the process by turning on the heater, air conditioning, or ceiling fan. [...]

Read more

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

Read more

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

Read more

Can I turn the equipment off at night to save money or to reduce noise?

Please Don’t! The drying process requires running the equipment 24 hours a day for several days. Our equipment is designed for efficiency. That means, depending on the size of the [...]

Read more

24/7 Emergency Response (919) 435-4774