24/7 Emergency Response (919) 435-4774

Why Choose PuroClean of North Raleigh

Whether your home has been damaged by a hurricane or even just a leaky sink, we can help. Our QuickDry System is guaranteed to dry, dehumidify, deodorize and disinfect affected surfaces so mold can’t gain a toehold. If reconstruction is required, we’re happy to handle that too so that your property will be back to normal as quickly as possible.

Trusted

PuroClean is a nationally recognized leader in emergency property damage services. That’s because we pride ourselves on providing the best service to you efficiently, competently and compassionately.

State-of-the-art Equipment

We use the best EPA-certified equipment to make sure no lingering moisture is left in your property so you can be on the road to recovery quickly.

Ongoing Communication

We’ll make sure you and your insurance provider know what’s going on every step of the way. We will communicate clearly and in a timely manner so you always know what to expect.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Get in touch with the experts at PuroClean of Raleigh-Cary, NC if your property floods or experiences other water damage. We’re available 24/7. Floods often result in water damage to homes, which may appear on the surface as a minor loss, but can quickly escalate into needless, extensive damage to both health and property. Timing is important to reducing further damage. PuroClean’s licensed and certified techs work compassionately, professionally and as quickly as possible to contain the water first. Call us today at (919) 435-4774!

Trust PuroClean of Raleigh-Cary, NC for your Water Damage Remediation

Our QuickDry System™ allows us to effectively and efficiently facilitate drying by managing dehumidification and temperature control to ensure that we can restore as much of your water damaged property as possible.

During our Process of Water Removal: The PuroClean of Raleigh-Cary, NC property certified water damage service professionals are there to ensure that the obvious and hidden water damaged areas of your home and property are restored – they do this while giving special care to all of your belongings and property.

Odor and Mold Removal: Our IICRC certified technicians have no problems sanitizing mold damaged areas. Unfortunately, using bleach at home does not solve mold issues. Also, we use HEPA Vacuums and Filters to remove any potential airborne contaminants to return your property back to its normal condition.

The odors caused by mold damage in Raleigh-Cary, NC can stay in an area and be difficult to remove. Thanks to our state-of-the-science equipment, we can return your home or business to its original state.

Ongoing Communication: During the Raleigh-Cary, NC water damage repair process PuroClean works with you and your insurance agent to keep you both aware of what is happening, what to expect and what to do. It’s our mission here at PuroClean of Raleigh-Cary, NC to be transparent, to ensure all parties involved stay fully aware of what’s happening and are able to make decisions confidently.

Trust that PuroClean of Raleigh-Cary, NC will respond to your Raleigh-Cary, NC water damage report with urgency and sensitivity, 24/7, and to professionally restore your property. We understand the trauma you and your family are going through, and we will help you with compassion, and as few disruptions to your daily life as possible.

We will stay in touch with you and your insurance provider through the whole process to keep you updated on our progress. State-of-the-science equipment is used by our IICRC certified technicians to accurately measure just how bad the water damage is and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Raleigh-Cary, NC

The Water Removal Process:

  • Our techs will first remove the damaged structure which will either be restored or discarded. Materials may include baseboards, insulation, furniture, upholstery, carpeting, carpet padding, fragile wood, drywall, and whatever else necessary.
  • Once all water damaged items are clear, we begin the drying process followed by the disinfecting of the water damaged area. Our technicians use commercial equipment such as industrial fans and dehumidifiers to aid in this process.
  • All mold affected areas are then addressed and the mold is abated and areas disinfected safely and expeditiously to eliminate the chances of the mold spreading.

Raleigh-Cary, NC Emergency Water Extraction

We begin by extracting any standing water found in your home or business using specially designed equipment, strategically placed to extract all water from the area.

  • Our advanced pumping machines will be immediately used to remove all standing water right away upon arrival. Your affected property will be removed to be stored or discarded.
  • The equipment is taken away upon completion and the PuroClean technicians will discard the water at another location.

Drying & Dehumidification

Areas needing dried and dehumidified are marked, isolated and prepped to undergo this process.

  1. Relocation of belongings and upholstery will be necessary to ensure that the process can be thoroughly completed.
  2. Air moving machines will be sat out around the premises strategically in the most appropriate locations. The areas that contain the most moisture will be the focus, to pull out trapped water. Remember, these machines are very loud.
  3. The water is extracted into the air by the fans – Puroclean technicians dispose of the water in another location.
  4. To ensure that everything is being dried properly, your PuroClean technician will monitor moisture levels. Once moisture levels are normal, any removed property will be placed back to their original locations.

Carpet Damage Restoration

Restoring your carpet and returning it to the original state is Puroclean of Raleigh-Cary, NC’s carpet restoration phase.

  1. We start by finding the source of the damage as this helps to determine if your carpet is salvageable.
  2. Additional water is removed from the carpet that is found to be salvageable.
  3. Commercial grade air movers (fans) are then used to eliminate the leftover moisture and prevent mold from growing.
  4. Puroclean technicians, throughout the process, will be sure to keep you and your insurance broker fully aware of the progress.
  5. Once the carpet is dry, all our equipment will be removed from the area, and all your belongings will be put back where they were.

Cleaning, Deodorizing and Spot Removal of Carpet

Water damaged carpet often form mildew, and this mildew can create odors that spread quickly throughout the affected area and into your home or office. The PuroClean technicians can properly eliminate the odors through our proven process of cleaning, deodorizing and spot removal when needed.

  • This process will begin by our certified technicians performing a detailed inspection and carpet vacuuming.
  • Then, your furniture will be removed to restore your carpet.
  • If it’s necessary, a spot and pet odor treatment is completed.
  • Available fiber or textile protection is also available, which will protect and prolong the value of your carpet.

PuroClean Mold Removal

PuroClean of Raleigh-Cary, NC follows a rigid process to eliminate the mold-damaged property and confirm that your home or business is fully restored. It’s important to note that contacting PuroClean of Raleigh-Cary, NC and getting a certified professional involved ASAP is essential to preventing mold growth by assessing the water damage.

  • We’ll start by performing a mold assessment, carefully inspecting your home for signs of mold. After this we will complete a full mold removal, this is where we thoroughly remove the mold from the site.
  • Deodorizing is the next phase of our process. Once all mold is removed, all structures, fixtures and content are cleaned, sanitized and deodorized.
  • We then use HEPA air filtration and vacuuming equipment to evaporate the water and remove moisture.

PuroClean’s Dos and Don’ts of Water Damage in Raleigh-Cary, NC

Water damage repair in Raleigh-Cary, NC is very important, but the safety of all parties is our top priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a heavy rain, flood, faulty plumbing, leaky AC, or roof.

What To Do:

  • Shut off main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Be extra careful: Watch your step as flooring may be slippery and wet. Keep a lookout for obstacles and any exposed wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cool weather, open windows to speed up the drying process and in hot weather, only if it’s safe to do so, turn your air conditioning on.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Manage Area Rugs and Obstacles: Take out any area rugs and pick up all items that are sitting on the floor.
  • Dry Storage Containers: Open any wet suitcases or storage boxes; and, if possible, dry them in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all wet garments. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs touching wet carpets. Open cabinet doors and drawers to dry out interiors (but don’t force them open).
  • Call PuroClean Immediately: Call PuroClean of Raleigh-Cary, NC. Our experienced techs are highly skilled in Raleigh-Cary, NC water damage repair.

Do Not Do:

  • Do not Use a Vacuum Cleaner: You can only use a wet-vac, which is equipped to deal with water. DON’T USE your regular household vacuum.
  • Don’t touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it. Do not touch any cords at all.
  • Do not Operate Any Electrical Appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Don’t turn up the heat: keep interiors as cold as possible, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Raleigh-Cary, NC are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (919) 435-4774.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (919) 435-4774 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners’ policies. Also, the water damage that results from a lack of maintenance is not covered on a standard homeowner’s insurance policy.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean work van

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Karlton was the picture of professionalism and was a pleasure to work with. My home is restored and came with a one year guarantee! Fantastic, more than exceed my expectations. - J. Peters

PICTURE OF PERFECTION
Wendell, NC

Quick response, thorough investigation of issue, reasonable solution offered. - S. Brown

A NEW INVESTIGATOR HAS ARRIVED!
Raleigh, NC

FAQ

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

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Why does PuroClean Emergency Recovery Services need access to my house or business?

Once the water is extracted and we begin the drying process, we need to monitor and control the moisture and humidity levels in the home. By doing this, we can [...]

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How can you prevent water damage on the roof?

Replace missing shingles, clean gutters, inspect vents, valleys, chimneys, pipes, skylights, etc. You should also check your attic ceiling and remove ice buildup during heavy snow. [...]

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Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

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How do you avoid water damage in your home?

[VIDEO] You can avoid water damage by cleaning gutters and downspouts, checking your appliances regularly, upgrading washing machine hoses, checking your water pressure, monitoring your water bill, etc.   [...]

Read more