One week from today, my husband and I woke up to a completely flooded downstairs. We completely freaked out. Our homeowner's insurance agent said he'd send over a disaster cleanup crew. Sure enough, that afternoon, Holly Hearn knocked on our door. It was like a guardian angel had come to us. Holly's quiet, reassuring demeanor was just what we needed. She answered all our questions and was very thorough in assessing the damage. Each day that she came, she doggedly worked to bring our home back to us. She has an AMAZING work ethic and her knowledge to answer our incessant questions left us calm and happy. I have to say, that even though we were going through a terrible event, she made the days pleasant with her determination and witty sense of humor. Holly is a true gem and I thank you for sending her to us!!!